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The best way to obtain Customer Service is via email.
Email:
To send Bananas an email, Click Here.
We check for new mail continuously during our working hours and will endeavour to respond in a timely way. This saves both of us the endless hassle of phone tag. If you are having a problem or need information, please include enough detail on the form so we can take action. Make reference to your order number if possible, since this will speed our response.
Telephone:
For Telephone Support, please call our main phone number, 415-457-7600.
If you would like to leave a voice message for our Web customer service team, you can enter #106 as soon as the Bananas message begins. We check this extension regularly during store hours, and also as soon as we open for business every morning. If you call after store hours your response will be on the next day.
You can immediately press either 0 (OPER) or 1 to be transferred to a sales associate (you don't need to listen to the message,) during store hours. Please let the person answering know that you are calling about a Web order.
If you already have established a working relationship with a staff member, you can also immediately punch in their three-number extension without waiting for the message to be completed. If you'd like to go directly to their voice mail without waiting for the phone to ring several times, put a pound sign (#) before their extension number, and you will immediately hear their message. Wait for the tone and record your message.
Location and Hours:
Bananas at Large is located at 1504 4th Street, at the corner of Fourth and 'E' Street in Downtown San Rafael, California. San Rafael is only 12 minutes north of the Golden Gate Bridge, so please visit if you are visiting or live in the San Francisco Bay Area!
Click here to open a YahooŽ map in a new window (you can get driving directions from that window.)
Bananas at Large
1504 4th St
San Rafael, CA 94901
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Open Every Day: |
Pacific Time |
Eastern Time |
| Monday, Tuesday, Wednesday |
10 AM - 6:30 PM |
1 PM - 9:30 PM |
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Thursday, Friday |
10 AM - 8:00 PM |
1 PM - 11:00 PM |
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Saturday |
10 AM - 6:00 PM |
1 PM - 9:00 PM |
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Sunday |
10 AM - 6:00 PM |
1 PM - 9:00 PM |
More Information on Bananas at Large:
> Bananas Musical Instrument Store
> About Bananas at Large
> Bananas Sales and Return Policies
> Bananas Price Matching Policy
> Bananas Privacy Policy
> Bananas at Large History
> Bananas at Large Location and Hours
> Bananas at Large Client List
> Contact Bananas at Large
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