Mesa/Boogie Mark V 25 1x10 25/10-Watt Tube Combo Amp - Black

A COLLECTION OF OUR RENOWNED MARK SERIES AMPLIFIERS SERVED UP IN TWO COMPACT YET EXPLOSIVE FORMATS

The MARK FIVE: 25™, now in a 16.5 lbs., 14" wide head or 15”x14”, 24 lb. Combo, delivers 2 Channels, 6 Modes and essentially a “greatest hits” collection of our renowned Mark Series preamp circuits served up with a brash attitude packaged in two unbelievably small formats!

In this small but mighty 25-watt incarnation, the sounds and attributes that make MARK Series amps so popular on stage and in the studio are not only shrunk to their smallest possible physical size, but are also further refined and improved. The gorgeous sparkling Cleans and soaring high gain Lead sounds have made the jump successfully across output tube platforms and a new and exciting timbre of the MARK Series voice is created here in the MARK FIVE: 25’s EL84 Duet. Brighter, tighter, more shredding in the top end, a bit more forgiving in feel and exceedingly more clip-able, the MARK FIVE: 25 is right on time.

THOROUGHBRED STOCK. THE MARK IIC+™, MARK IV™ and MARK V™ ARE ALL HERE

The MARK FIVE: 25™ is born of thoroughbred stock that carries worldwide accolades and is still setting trends with top Artists many decades after its unveiling. The MARK FIVE: 25, like the MARK V™, is really a collection of iconic amplifiers. There are far too many circuits and sounds to think of it as merely an amp... it’s a living history of MESA/Boogie! From the groundbreaking MARK I™ that introduced the world to high-gain with it’s cascading preamp, to the MARK II™ - the world’s first high gain Dual Mode Channel Switching amplifier (and its later siblings that introduced Simul-Class™ power).

From the MARK III™ that ushered in the era of 3 Channel foot switching performance, to the MARK IV™ which gave all that power individual control, the MARK V (and now the FIVE: 25) is the embodiment of guitar amp evolution that started right here at Boogie back in 1969. Packing the legendary preamp TONE, stylistic versatility and aggressiveness of the MARK IIC+™, MARK IV and MARK V, the new MARK FIVE: 25 combines the power of our most famous Mark Series preamps with our exclusive Dyna-Watt™ 2xEL84 power section to create a new Mark Series amp of unprecedented portability, clip-ability and high-speed, tactile expressiveness. The result is a new bench-MARK, every bit worthy of its ancestor’s storied heritage.

MIND-BLOWING PERFORMANCE IN COMPACT HEAD OR 1X10 COMB0 + OPTIONAL 1X10 EXTENSION CAB!

Now with the inclusion of the smallest Mark Series Combo and 1X10 EXTENSION ever, all this historic Tone awaits in a grab and go format that looks demure and jewel-like, yet sounds formidable, if not mind-blowing. Physics seems to take a holiday as you experience the ferociousness of these 1x10 models. Like the original MARK I Boogie that started it all, this tiny new MARK sneaks in like a Mouse, but showing up to testify for its mighty roots, roars like a Lion once it starts speaking. Whether you choose the Head and an Extension or two, or the 1x10 Combo for ultimate portability, the MARK FIVE:25 unveils a new and exciting version of a classic. A bit more chime, shred and slightly tucked low end that is perfect, even perhaps preferable for some, surprises you here in a package you have to hear to believe, and just can’t help but smile upon. Whether introducing the MARK heritage to a new generation of low wattage devotees or fulfilling the ultra-portable Tone Dreams of steadfast MARK Series fans, the MARK FIVE: 25 has got what it takes to inspire and fuel your passion in the most manageable package ever!

CHANNEL 1

This Channel incorporates our best two Clean Modes ever, CLEAN and FAT from the MARK V. These Modes offer two musically useful flavors of this sparkling low gain voice that benefit from 35 years of continuous refinement and take Clean sounds to a dynamic, new touch-sensitive plateau. A third “crossover” Mode (CRUNCH) is also showcased here in Channel 1 and again, it’s taken directly from the acclaimed MARK V.

The CRUNCH Mode covers the mid-gain ground between Clean and mildly overdriven and ultimately, with this power section, on up to the higher gain sounds of its namesake. CRUNCH by itself is worthy of—and delivers more than—most stand-alone amplifiers. Also, here in the FIVE: 25, CRUNCH is enhanced by the ability to blend in more power section clip at lower volumes due to its lower wattage range. The EL84s accentuated top end harmonic content adds a nice openness to lower GAIN settings and Brit-voiced shred to the higher GAIN range, making CRUNCH even more applicable and valuable. You will likely find it one of the most useful Modes of all in this MARK’s arsenal.

MID BOOST

From 0 to 5.0 on the MID/BOOST you will find the normal range of a standard MID control in a condensed form. From 5.0 to 10 on the MID/BOOST a wonderful graduation of overdrive possibilities unfold that enhance gain over a wide midrange spectrum and saturate with increasing thickness.

Channel 1 in the MARK FIVE: 25 is also fitted with an additional (patent applied for) MID/BOOST feature that increases both the gain and flexibility in all three of its Modes. What was a switchable On/Off Gain Boost feature on the original MARK I appears here as an adjustable MID/BOOST found on the MID Control. From 0 to 5.0 on the MID/BOOST you will find the normal range of a standard MID control in a condensed form. From 5.0 to 10 on the MID/BOOST a wonderful graduation of overdrive possibilities unfold that enhance gain over a wide midrange spectrum and saturate with increasing thickness. The dial-to-taste smooth, warm overdrive found in the MID/BOOST transforms Channel 1 into a full featured (high gain) amplifier all its own and offers HUGE potential for great solo and overdriven rhythm sounds across a wide range of styles.

CHANNEL 2

The top Mode of Channel 2 (the MK IIC+ Mode) is an exact recreation of the iconic MARK IIC+ LEAD Mode and offers the blistering midrange focus and searing top end of this classic 30 year-old circuit. Its urgent attack and tight midrange focus provide the perfect canvas to create, especially huge Rock and Metal sounds, with another iconic MARK feature... the on-board Boogie® Five-Band Graphic EQ. Many Heavy Rock aficionados find the MK IIC+ Mode with the EQ employed their go-to sound for aggressive high gain rhythm work. For the rest it provides an articulate, singing high gain voice with tons of mid-focus clarity from which to craft your signature Lead voice.

Channel 2’s middle Mode, the MK IV Mode, is another exact recreation, this time of the MARK IV’s “Lead” Channel and it appears on both the 6L6 MARK FIVE’S Channel 3 roster and here on the MARK FIVE: 25. This MARK IV Lead Mode is fatter and creamier than its mid-accentuated brother, offering a warmer voice that’s great for both single note soloing and high gain chording. It’s nicely juxtaposed to the pointed, more forward voice of the IIC+ and is supremely balanced and full bodied. Played with or without the Five Band EQ, the MK IV Mode is a great all around choice for so many styles, low or high gain, and would be ideal even as the only Lead Mode. Its warmth, balance and easy to play feel are the sonic anchor for Channel 3 in the EL84 powered MARK FIVE: 25.

The XTREME Mode (bottom Mode) is also a faithful duplication and taken directly from the 6L6 MARK V. It definitely lives up to its name and delivers the radical dose of high gain infused with extra harmonics and even more urgent attack than its cousin upstairs, the IIC+ Mode. This hyper reactive voice jumps at the first hint of pick attack and roars with aggression. It’s further antagonized by the similar response of the EL84 power tubes here in the FIVE: 25 with their fast attack, higher mid frequency and relative lack of sub-low bottom end. XTREME shreds, grinds and thrashes like the angry teen it is circuit-wise and whatever it lacks in nuance, it makes up for in brash attitude. It’s very fast, forward and furious and should be used in musical environments where you don’t care if you offend and/or dominate... and in fact, may even be the goal.

LEGENDARY BOOGIE® 5-BAND GRAPHIC EQ

Legendary BOOGIE® 5-Band Graphic and Multi-Watt™ Channel Assignable Power.

The on-board 5-Band Graphic EQ has been an iconic trademark of MARK Series Boogies since it first appeared on the MARK I back in 1970. The shaping power of this feature can’t be denied, especially when combined with the MARK II and IV’s tight, mid-focused gain sound. In the ‘80s the classic “V” setting of the Graphic EQ on MARK II and III models became an instant Classic. The Graphic EQ comes at the very end of the signal chain so you can shape the final sound with the only consideration being how much of a certain frequency your speakers, cabinet – and ultimately your ears – can handle.

MULTI-WATT™ CHANNEL ASSIGNABLE POWER

To the right of the Graphic EQ SLIDERS are the Multi-Watt™ Channel Assignable Power switches for each Channel. These allow selection of either the full 25 watts of Dyna-Watt™ power with its more-than-rated punch and impressive burst of headroom on the attack, or the brighter and oh-so-clip-able 10 watts of Class AB Triode power. Dyna-Watt is the choice for most gigging or rehearsing with others and provides the maximum volume for clean sounds and the tightest tracking response for high gain rhythm work, especially in the low end.

The 10 Watt setting flips the 2xEL84s over to a CLASS A/B Triode wiring configuration that offers an opposite power response to Dyna-Watt along with greatly increased clip-ability. It produces a skinnier, slightly brighter response and is the same low power scheme used in our Mini Rectifier® 25 for its ability to track many styles and it’s the perfect fit for the 6 versatile preamp Modes here in this MARK rendering as well. The 10 Watt setting is great for lower volume practicing, rehearsing and recording and allows more use of the power section as a gain source, enabling you to reduce the preamp’s GAIN Control settings and explore the old school approach to achieving tube overdrive... power saturation.

BUFFERED SERIES FX LOOP

The first feature of note starting at the far left of the rear panel is the Series, Buffered, Tube FX LOOP. The MARK FIVE: 25 includes a HEADPHONE Output for personal enjoyment of the amplifier when it is not possible to play through a speaker.

The Buffered, Tube FX LOOP is the interface point for outboard processing and it provides a junction between the preamp and power section. The LOOP performs well with both Rack and Pedal type outboard gear with the obvious exceptions being those effects that work better on the INPUT of an amplifier (Wah, Compression, Gain and Overdrive Pedals, Envelope Filters, etc.). Since it is buffered, you can use multiple units in line and relatively longer lengths of cable (25 feet or less) before hearing too much degradation in signal.

HEADPHONE OUTPUT

The MARK FIVE: 25 includes a HEADPHONE Output for personal enjoyment of the amplifier when it is not possible to play through a speaker. This jack derives its “speaker simulated” signal from the included CABCLONE™ D.I. feature and delivers a surprisingly good rendering of the FIVE: 25’s sound and feel to your headphone set of choice.

ALL-TUBE, SPRING REVERB

The Mark Five: 25 has independent REVERB Controls for each Channel. This allows different amounts of the all-tube, short-spring analog Reverb to be dialed in for each of the Mark Five: 25’s 2 Channels.

Next up are the REVERB Controls and there is an individual MIX for each Channel. This allows different amounts of the all-tube, short-spring analog Reverb to be dialed in for each of the MARK FIVE: 25’s two Channels. Anything from a subtle background ambience to a fully drenched effect can be dialed according to taste and musical style.

CABCLONE™ D.I.

On-board CABCLONE D.I. Cabinet Simulation feature - This built-in magic allows you to capture a wonderful representation of the sound and feel of the MARK FIVE: 25 direct to a Console, Converter or even direct to a Recorder without the need to mic up the speaker.

And last but DEFINITELY not least, is possibly the coolest feature ever to grace a MESA® Rear Panel, the on-board CABCLONE™ D.I. and Cabinet Simulation feature. This built-in magic allows you to capture a wonderful representation of the sound and feel of the MARK FIVE: 25 direct to a Console, Converter or even direct to a Recorder without the need to mic up the speaker.

Taken directly from our acclaimed stand-alone CABCLONE, this compensated D.I. (and HEADPHONE Output) does an incredible job of capturing the signal from the SPEAKER OUTPUT and turning it into direct injection gold. The four elements here allow for use both with a live speaker and without, so you can blend the direct and a mic’d speaker cabinet if you so desire. The CABCLONE section features switches for SPEAKER Status (OFF/ON), CABINET Style (OPEN BACK/CLOSED BACK), GROUND (GROUND/LIFT; Pin 1 Float) and an XLR BALANCED Output. This array of controls comprises perhaps the most valuable and welcome feature set on any MESA amp and expands both the functionality and enjoyment potential many fold. The MARK FIVE: 25 is the first of our amplifiers to include this powerful tool built right in for speedy and convenient live use or recording applications without sacrificing authenticity and Tone.

SPECIFICATIONS

Quick Overview

• Build Location: Hand-Wired In Petaluma, CA with the World's Finest Materials
• Wattage: Multi-Watt™ 10 or 25 (Channel Assignable)
• Power Tube: Type 2x Mesa EL84
• Channels & Modes: 2 Channels / 6 Modes
• Mode Voicings / Styles: Ch. 1 = Clean, Fat or Crunch Ch. 2 = Mark IIC+™, Mark IV™ or Extreme
• Graphic EQ / Reverb / FX / Solo: Graphic EQ, Reverb & FX Loop
• Footswitchable Functions: Ch. 1/2 & EQ
• Speaker(s) & Impedance: 1 - 8 Ohm Celestion G10 Creamback / Ttl Load = 8 Ohms
• Weight: 24 Lbs.
• Dimensions: 14 3/4" H x 14 1/8" W x 9 3/8" D
• Available Formats: Head & 1x10 Combo

Amplifier Features

• Amp Type: Tube
• Chassis Material: Aluminum
• Rectifier Type: Silicon Diodes
• Preamp Tubes: 6x Mesa 12AX7
• Power Amp Tubes: 2x Mesa EL-84
• Maintenance Free Fixed Bias: Yes
• Wattage(s) Quick Reference: 10 or 25 Watts - Channel Assignable - See Power Amp Details for more information
• Power Amp Details (Class & Wattage): Mesa's Patented Multi-Watt™ (Patent 7,602,927) Power Amp, featuring Dyna-Watt™ technology, providing two power levels, each with different wiring configurations (Pentode/Triode) via two 10/25 Watt Power Switches: Choose from 2 power tubes operating in Class A/B Triode for lush harmonics and a sweet, liquid feel at lower volumes, producing 10 Watts or; 2 tubes operating in Mesa's proprietary Dyna-Watt Class A/B Pentode for maximum power, punch and clarity, producing 25 Watts
• Convection or Fan Cooling: Convection
• Number of Footswitchable Channels (or Modes): Two Channels
• Number of Style Modes: Six
• Number of Style Modes Per Channel: Three
• Types of Style Modes Per Channel: Ch. 1 = Clean, Fat or Crunch Ch. 2 = Mark IIC+™, Mark IV™ or Extreme
• Channel Controls: Each Channel features Independent 3-Position Style Mode Switch, 10/25 Watt Multi-Watt™ Switch, Gain, Treble, Mid/Boost* (Ch 1), Mid (Ch 2), Bass, Presence, Reverb (back panel), Master and Graphic EQ Assignment Switch (On, Off or Footswitchable) - *The Mid/Boost Control on Channel 1 doubles as a standard Mid Control when set between 0 to 5 and turns into a Variable Gain Boost when set from 5 to 10
• Graphic EQ and/or Contour: Selectable 5-Band Graphic EQ (Footswitchable, Channel Assignable or Off)
• Reverb / Effects & Bypass Options: All-Tube, Spring Reverb with Independent Channel Controls
• Effects Loop & Bypass Options: Fully Buffered Series FX Loop
• Speaker Outputs: One 8 Ohm and Two 4 Ohm
• Cabinet Simulation - Direct Live/Recording Output: Built-in Mesa CabClone™ Cab Simulator with Internal Amp Load & Headphone Output - Featuring Closed Back & Open Back Cabinet Simulations, Speaker On/Off and Ground Lift Switches
• Headphone Output: Yes (see Cabinet Simulation for more information)

Accessories

• Footswitch: Included - 2 Button Footswitch (Ch. 1/2 & EQ)
• Slip Cover: Included - Fitted Slip Cover

Cabinet Features

• Cabinet Material: Marine Grade, Baltic Birch
• Standard Finish Options: Black Taurus
• Speaker(s) & Impedance: 1 - 8 Ohm Celestion G10 Creamback / Ttl Load = 8 Ohms

Weight And Dimensions

• Weight: 24 Lbs.
• Height: 14 3/4"
• Width: 14 1/8"
• Depth: 9 3/8"

Returns

• Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
• All Pre-Owned products may be returned in 48 hours.
• All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

See our full Return Policy for all of the pertinent details.

Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified. 

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping, info@bananas.com.

• Service available upon request.
• Signature Required applied to all online orders over $200.
• Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
• Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.

Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
   1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
   2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.

Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

• Some restrictions apply. For in-stock & available items only.
• You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
• Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
• Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
• You understand and accept the risk and responsibility of your package once it is delivered.
• Large items, overweight items may incur additional charges.
• Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
• If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*. Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

• Some restrictions apply. For in-stock & available items only.
• You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
• Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
• Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
• You understand and accept the risk and responsibility of your package once it is delivered.
• Large items, overweight items may incur additional charges.
• Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
• If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.

Local pickup only

Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 

Shipping items with tubes

Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

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Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.

Bananas at Large offers these financing options: BreadPay, Affirm, PayTomorrow, Acima Credit, Synchrony and more! 

Click here for details.

Bananas Product & Shipping Protection

Enjoy Peace of Mind 

Hassle-free product & shipping protection for the stuff you love. 

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Extend™ coverage & benefits 

• Accidental damage protection: You’re covered for a repair or replacement in case of accidental damage, as well as extended product protection after the manufacturer warranty expires. 
• Extended product protection: Play without worry. You’re covered when regular use of your product over time results in mechanical or electrical failure. 
• Worry-free shipping protection: Cover your package against loss, damage, and theft, so if your delivery doesn’t arrive safely, Extend will handle it. 
• Convenient support: With Extend, you’ll never have a deductible or fees. Simply file a claim with your email address or Extend contract ID (most claims are resolved in minutes). Extend is always happy to help and has online support 24/7. 

Hear it from our happy customers

“The plan is definitely worth the price and great customer service!” - Colleen K. 

“The replacement process was automated and even easier than I could have imagined. I am glad I purchased the extra protection.” - Michael S. 

“I am beyond happy with my experience with Extend. I can't believe how easy it was for me to get a replacement. Truly amazing!” - Christopher K. 

Limitations and exclusions apply. Read Extend’s product protection terms and conditions and Extend’s Shoppers Guide to Shipping Protection for more information. 

Our manufacturer’s warranty 

Every new product you purchase with Bananas comes with its full manufactures warranty coverage. 

Why add Extend? 

Extend provides affordable product and shipping protection with a modern, easy-to understand process. Add an Extend plan and shipping protection to your purchase during checkout.

Extend Product Protection provides coverage for your product after the manufacturer’s warranty expires. 

Extend Shipping Protection protects your package en route; whether it’s a mixup on the truck, a mishandling from a shipping carrier, or it's stolen while you’re at work, you’re covered. 

Easy claims, great service 

Filing a claim with Extend is simple. Contact Extend online or by phone at (877) 248-7707. They’ll process your claim in minutes and once approved, send you details on your repair or replacement depending on the claim. 

Start a claim

What if I need to return my product? 

If you return your product, Bananas returns the money you paid for the product protection plan. Depending on how much time has passed since your purchase, Extend may issue a prorated refund. 

Shipping protection is non-refundable. 

Am I able to cancel my Extend protection plan? 

Yes. If you decide you do not want to continue with the Extend Product Protection plan, you can cancel for a full refund within the original manufacturer's warranty period. Product protection plans can also be canceled after the Extend protection plan has started. Depending on how much time has passed since your purchase, Extend may issue a prorated refund. 

Shipping protection is non-refundable.