Roland SP-404MK2 Creative Sampler and Effector
- Product SKU: SP-404MK2
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Buy Online, Pick up In-Store
We have a floor demo model of this item available for demonstration purposes in our San Rafael showroom. Schedule an appointment!
SP-404MKII VERSION 5 UPDATE
Built to Evolve
The SP-404MKII continues to grow with free powerful updates that unlock new ways to perform, produce, and craft your signature sound. Roland packed Version 5 full of new features developed with the SP artist community.
The update can be downloaded here on Roland's website.
Serato power
The world’s favorite portable sampler continues to expand, bridging seamlessly with the premier software tools in DJ and beat culture. SP-404MKII Version 5 and later brings native support for Serato DJ Lite, Serato DJ Pro,* and Serato Studio, transforming the hardware into a pre-mapped Serato controller ready for new directions in DJ sets, beatmaking, and song creation. Unleash sonic mayhem by fusing Serato’s advanced audio processing with the SP-404MKII interface, blending the magic of Serato Stems technology with iconic SP effects. This dynamic connection blurs the lines between production and DJing, opening up creative possibilities no other setup can match.
*Connectivity with Serato DJ Pro requires a paid upgrade from Serato.
Additional Updates
- When resampling, the current setting (how to start resampling) is now displayed.
- When resampling, the sound generator can now be used to trigger the start of the resample. (The sound generator can now be accessed when resampling is started.)
- MIDI CC (transmit) assigned to [CTRL 1-3] knob.
- Skip back sampling can now be performed while in DJ mode (PAD Mode).
- Various bug fixes.
The ultimate SP is here.
Roland SP samplers are the bona fide kings of performance-based beatmaking, celebrated for their distinctive sound and ability to create rapid-fire beats anywhere, anytime. Carefully refined through community feedback and extensive research and development, the SP-404MKII is the ultimate SP sampler. It’s faster and better than ever, with a vivid OLED display, expressive new pads, expanded effects, fluid sequencing and sampling, and a massive library of authentic sounds to inspire your music.
Come experience the SP-404MKII at The Roland Store inside Bananas.
Bigger, better, faster, stronger.
The SP-404MKII has everything people love about its predecessor—with some serious upgrades like 17 ultra-expressive pads and updated knobs for smooth, hands-on control. And beatmaking is even quicker with speedy boot time, swift project loading and sample import, and easy project access via 16 GB of internal storage. Longtime users and new beatmakers alike will feel right at home with the intuitive layout and classic SP effects, plus a revamped sampling and sequencing workflow, Skip Back Sampling for quick performance capture, DJ mode to mix beats live, and more.


Guerilla beatmaking.
People who make music with SP samplers love the rapid workflow, portability, and tactile approach they offer. The SP-404MKII takes this experience even further, retaining the lightweight-yet-rugged design while adding features that make it even easier to create in any scenario. Bang out beats anywhere with AA or mobile battery power, capture audio from or stream direct to your mobile device via USB, or collaborate with a partner using the dual headphones outputs and mic/guitar input.
A sampler with soul.
With the SP404MKII’s vivid OLED screen and zoomable waveform view, sample editing is smooth like butter. Chop up samples by tapping out edit points in real time, or use auto chop to slice samples automatically. Then finesse them with envelope and pitch shift, and use the new resampling workflow to re-record patterns and effects layers for detailed sound design. And with Skip Back Sampling, you can instantly grab those golden moments by capturing up to 25 seconds of audio from your last performance.


All about effects.
Process, flip, and twist your sounds with legendary SP effects and a selection of new classics. SP staples like Vinyl Simulator and DJFX Looper are now joined with powerful additions that include Lo-fi, Cassette Simulator, and Resonator. Layer and route multiple simultaneous bus effects for intricate sound textures, or plug into the mic/guitar input and jam with ready-to-go Vocoder, Auto Pitch, and Guitar Amp Simulator effects.
Performance-tuned sequencing.
The SP-404MKII gives you the flexibility to create patterns with unique feel and energy. There’s adjustable input quantize and shuffle for custom swing, Pad Link for firing off multiple samples with a single tap, a Roll button for variable note repeat, and BPM-per-bank for instant tempo changes. It’s also possible to organize patterns for different sets and chain them together to automate playback. With your hands freed up, you can stretch out on the SP effects controls or let rip on your favorite synth.


Sound stash.
Dive into beatmaking with the pre-loaded sounds in the SP-404MKII's blazing-fast 16 GB of internal memory. There's a huge collection of curated samples to choose from and plenty of room to augment them with your private sound stash. And you can now load even more sounds at once, with 160 samples across each project for expanded performance and beatmaking combinations.

Break beats. Not banks.
You shouldn't need to take out a bank loan to make beats or produce tracks. The SP-404MKII is more powerful and more affordable than ever, making it easy to add its rapid workflow and characteristic sound to your existing setup. And with all it can do, the SP-404MKII may be the only piece you need for production and performance.
You work hard to be a unique artist—so why play on cookie-cutter gear that looks like everyone else’s? Personalize your SP-404MKII with your own style or branding for a look that's as distinctive as your sound. Grab the faceplate template to create custom overlays, style your startup screen with personalized logos, or select a screensaver that matches your vibe.
SP-404MKII App, Sample Packs, and more on Roland Cloud.
Download the SP-404MKII App from Roland Cloud Manager to go even deeper with your Mac or Windows computer. Access more detailed waveform editing, assign samples to pads, and import MIDI files and legacy SP-404SX and SP-404A projects for remixing and updating. And while you’re there, check out our exclusive Beatmaker Sample Pack series for more sonic material from legendary sound designers and musicians to inspire your next production.
FEATURES
- Vivid OLED display for visual waveform editing, full menu access, and more
- 17 velocity-sensitive, RGB pads with no-click design for smooth playability
- Faster workflow with quick startup and load times, 16 GB internal storage, low-latency pads, and rapid sample editing
- Compact, ultra-lightweight design (2.4 lbs./1.1 kg) with versatile power options: USB-C, mobile battery (via USB-C port), six AA batteries, or AC adaptor
- Extensive onboard effects, including SP classics like Vinyl Simulator and DJFX Looper, new Lo-fi, Cassette Simulator, and Resonator effects, and dedicated Vocoder, Auto Pitch, and Guitar Amp Simulator effects for the mic/guitar input
- 32-voice polyphony, 160 samples per project, and 16 internal projects for expanded programming possibilities
- Blazing onboard sample editing with real-time or auto-chop mode, auto BPM detect, envelope, pitch shift, and resampling for layering sounds and phrases
- Pre-loaded sound library with 144 high-quality, professionally recorded samples and patterns
- Extensive customization options with removable metal faceplate, downloadable outline template, multiple screensavers, and personalized startup logos
- Upgraded I/O includes 1/4-inch line in/out, 1/4-inch mic/guitar input, 1/4-inch and 1/8-inch headphones outputs, and 1/8-inch TRS MIDI in/out
- New resampling workflow for re-recording with various effects for detailed sound design
- Audio capture and streaming supported with mobile devices and computers via USB-C*
- Skip Back Sampling to automatically capture up to 25 seconds of audio from your last performance
- Bus FX for layering multiple effects, with customizable routing for creating intricate sound textures
- Adjustable quantization and shuffle percentage across multiple note resolutions to customize swing
- Pattern sequencer with the ability to create full songs with BPM per bank, ideal for running backing tracks or programming performances
- Chain patterns for automatic playback and use Pad Link to trigger up to four samples with a single press
- DJ Mode enables new approaches to live performance by manipulating and mixing two separate audio files
- SP-404MKII editor software for Mac and Windows provides direct sample access, detailed waveform editing, sample management, pad assignment, and import of MIDI files and legacy SP-404SX and SP-404A projects
*A supported iOS mobile device with a Lightning connector can be connected to the SP-404MKII via USB-C using the appropriate Apple adaptor cable. The SP-404MKII must be powered with an optional PSD AC adaptor (included) or 6X AA batteries (not included) in this circumstance. See the SP-404MKII Reference Manual for more USB-C connection info.
SP-404MKII VERSION 5 UPDATE
Built to Evolve
The SP-404MKII continues to grow with free powerful updates that unlock new ways to perform, produce, and craft your signature sound. Roland packed Version 5 full of new features developed with the SP artist community.
The update can be downloaded here on Roland's website.
Serato power
The world’s favorite portable sampler continues to expand, bridging seamlessly with the premier software tools in DJ and beat culture. SP-404MKII Version 5 and later brings native support for Serato DJ Lite, Serato DJ Pro,* and Serato Studio, transforming the hardware into a pre-mapped Serato controller ready for new directions in DJ sets, beatmaking, and song creation. Unleash sonic mayhem by fusing Serato’s advanced audio processing with the SP-404MKII interface, blending the magic of Serato Stems technology with iconic SP effects. This dynamic connection blurs the lines between production and DJing, opening up creative possibilities no other setup can match.
*Connectivity with Serato DJ Pro requires a paid upgrade from Serato.
Additional Updates
- When resampling, the current setting (how to start resampling) is now displayed.
- When resampling, the sound generator can now be used to trigger the start of the resample. (The sound generator can now be accessed when resampling is started.)
- MIDI CC (transmit) assigned to [CTRL 1-3] knob.
- Skip back sampling can now be performed while in DJ mode (PAD Mode).
- Various bug fixes.
The ultimate SP is here.
Roland SP samplers are the bona fide kings of performance-based beatmaking, celebrated for their distinctive sound and ability to create rapid-fire beats anywhere, anytime. Carefully refined through community feedback and extensive research and development, the SP-404MKII is the ultimate SP sampler. It’s faster and better than ever, with a vivid OLED display, expressive new pads, expanded effects, fluid sequencing and sampling, and a massive library of authentic sounds to inspire your music.
Come experience the SP-404MKII at The Roland Store inside Bananas.
Bigger, better, faster, stronger.
The SP-404MKII has everything people love about its predecessor—with some serious upgrades like 17 ultra-expressive pads and updated knobs for smooth, hands-on control. And beatmaking is even quicker with speedy boot time, swift project loading and sample import, and easy project access via 16 GB of internal storage. Longtime users and new beatmakers alike will feel right at home with the intuitive layout and classic SP effects, plus a revamped sampling and sequencing workflow, Skip Back Sampling for quick performance capture, DJ mode to mix beats live, and more.
Guerilla beatmaking.
People who make music with SP samplers love the rapid workflow, portability, and tactile approach they offer. The SP-404MKII takes this experience even further, retaining the lightweight-yet-rugged design while adding features that make it even easier to create in any scenario. Bang out beats anywhere with AA or mobile battery power, capture audio from or stream direct to your mobile device via USB, or collaborate with a partner using the dual headphones outputs and mic/guitar input.
A sampler with soul.
With the SP404MKII’s vivid OLED screen and zoomable waveform view, sample editing is smooth like butter. Chop up samples by tapping out edit points in real time, or use auto chop to slice samples automatically. Then finesse them with envelope and pitch shift, and use the new resampling workflow to re-record patterns and effects layers for detailed sound design. And with Skip Back Sampling, you can instantly grab those golden moments by capturing up to 25 seconds of audio from your last performance.
All about effects.
Process, flip, and twist your sounds with legendary SP effects and a selection of new classics. SP staples like Vinyl Simulator and DJFX Looper are now joined with powerful additions that include Lo-fi, Cassette Simulator, and Resonator. Layer and route multiple simultaneous bus effects for intricate sound textures, or plug into the mic/guitar input and jam with ready-to-go Vocoder, Auto Pitch, and Guitar Amp Simulator effects.
Performance-tuned sequencing.
The SP-404MKII gives you the flexibility to create patterns with unique feel and energy. There’s adjustable input quantize and shuffle for custom swing, Pad Link for firing off multiple samples with a single tap, a Roll button for variable note repeat, and BPM-per-bank for instant tempo changes. It’s also possible to organize patterns for different sets and chain them together to automate playback. With your hands freed up, you can stretch out on the SP effects controls or let rip on your favorite synth.
Sound stash.
Dive into beatmaking with the pre-loaded sounds in the SP-404MKII's blazing-fast 16 GB of internal memory. There's a huge collection of curated samples to choose from and plenty of room to augment them with your private sound stash. And you can now load even more sounds at once, with 160 samples across each project for expanded performance and beatmaking combinations.

Break beats. Not banks.
You shouldn't need to take out a bank loan to make beats or produce tracks. The SP-404MKII is more powerful and more affordable than ever, making it easy to add its rapid workflow and characteristic sound to your existing setup. And with all it can do, the SP-404MKII may be the only piece you need for production and performance.
You work hard to be a unique artist—so why play on cookie-cutter gear that looks like everyone else’s? Personalize your SP-404MKII with your own style or branding for a look that's as distinctive as your sound. Grab the faceplate template to create custom overlays, style your startup screen with personalized logos, or select a screensaver that matches your vibe.
SP-404MKII App, Sample Packs, and more on Roland Cloud.
Download the SP-404MKII App from Roland Cloud Manager to go even deeper with your Mac or Windows computer. Access more detailed waveform editing, assign samples to pads, and import MIDI files and legacy SP-404SX and SP-404A projects for remixing and updating. And while you’re there, check out our exclusive Beatmaker Sample Pack series for more sonic material from legendary sound designers and musicians to inspire your next production.
FEATURES
- Vivid OLED display for visual waveform editing, full menu access, and more
- 17 velocity-sensitive, RGB pads with no-click design for smooth playability
- Faster workflow with quick startup and load times, 16 GB internal storage, low-latency pads, and rapid sample editing
- Compact, ultra-lightweight design (2.4 lbs./1.1 kg) with versatile power options: USB-C, mobile battery (via USB-C port), six AA batteries, or AC adaptor
- Extensive onboard effects, including SP classics like Vinyl Simulator and DJFX Looper, new Lo-fi, Cassette Simulator, and Resonator effects, and dedicated Vocoder, Auto Pitch, and Guitar Amp Simulator effects for the mic/guitar input
- 32-voice polyphony, 160 samples per project, and 16 internal projects for expanded programming possibilities
- Blazing onboard sample editing with real-time or auto-chop mode, auto BPM detect, envelope, pitch shift, and resampling for layering sounds and phrases
- Pre-loaded sound library with 144 high-quality, professionally recorded samples and patterns
- Extensive customization options with removable metal faceplate, downloadable outline template, multiple screensavers, and personalized startup logos
- Upgraded I/O includes 1/4-inch line in/out, 1/4-inch mic/guitar input, 1/4-inch and 1/8-inch headphones outputs, and 1/8-inch TRS MIDI in/out
- New resampling workflow for re-recording with various effects for detailed sound design
- Audio capture and streaming supported with mobile devices and computers via USB-C*
- Skip Back Sampling to automatically capture up to 25 seconds of audio from your last performance
- Bus FX for layering multiple effects, with customizable routing for creating intricate sound textures
- Adjustable quantization and shuffle percentage across multiple note resolutions to customize swing
- Pattern sequencer with the ability to create full songs with BPM per bank, ideal for running backing tracks or programming performances
- Chain patterns for automatic playback and use Pad Link to trigger up to four samples with a single press
- DJ Mode enables new approaches to live performance by manipulating and mixing two separate audio files
- SP-404MKII editor software for Mac and Windows provides direct sample access, detailed waveform editing, sample management, pad assignment, and import of MIDI files and legacy SP-404SX and SP-404A projects
*A supported iOS mobile device with a Lightning connector can be connected to the SP-404MKII via USB-C using the appropriate Apple adaptor cable. The SP-404MKII must be powered with an optional PSD AC adaptor (included) or 6X AA batteries (not included) in this circumstance. See the SP-404MKII Reference Manual for more USB-C connection info.
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Affordable, Comprehensive Product Protection from Mulberry

Bananas At Large has partnered with Mulberry to provide you with extended product protection.
Longer-term protection for your purchase
Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.
Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
Product Failures and Defects
If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements
For full coverage details, visit https://www.getmulberry.com
The Best Customer Service in Product Protection
- File your claim in just a few clicks
- No subscriptions or deductibles
- Rapid repairs & replacements
- Highly-rated customer support team
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Customers Love Mulberry
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Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
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Get approved and get your claim resolved!
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
- Hassle-free online claims
- No deductibles or hidden fees
Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.
What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.