We are currently offering FREE shipping on most orders over $100 within the Continental United States. Most orders ship from our warehouse within 3 business days. Bananas At Large reserves the right to end or change this Free Shipping offer at any time.
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. We contact you when it's ready and notify you if anything changes.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item and size of order. If you need to pick up your order sooner, please give us a call at either store location:
1504 Fourth St
San Rafael, CA 94901
531 College Ave
Santa Rosa, CA 95404
Who can pick up the order?
Only the person who placed the order online during checkout.
What do I need to bring to pick up my order?
Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation.
How long will you hold my order?
We will hold it for 7 days from when your order is ready for pickup.
Where do I go to pick up my order?
Look for a customer service desk or ask any associate to point you in the right direction.
Get free local delivery in Marin and Sonoma Counties on orders over $200 and get it sooner then an online purchase even! Not spending that much? No problem! We got you covered for a $20 delivery fee.
By Choosing this option, you agree and understand:
This is a courtesy service. Bananas at Large Inc is NOT a professional/licensed parcel delivery entity. Bananas at Large Inc will be and is indemnified from all responsibility of delivery confirmation. We will deliver to the specific address and confirm with a photo of delivery. Products left at door are not protected and are exclusively buyer's responsibility. If you do not want a product left at your doorstep you must notify us and be present when we arrive. Packages requested not to be left but not able to be delivered will be returned to store and placed into will call for customer in store pick up. Delivery charges will still apply. Due to liability issues, products cannot be delivered inside. We will hand them to you or place them at the foot of your doorway for you to carry in. Bananas is not responsible for any injuries, damage to you, your property or the products once we deliver. First time buyer? We may need to ask for ID and see CC used to make purchase for verification purposes.
Returns/refunds: All products have the same return privilege as in store purchases. Delivery Fees will be deducted from refund or credit totals. Please see our return/exchange policy.
To return any item(s), simply bring your order receipt with you to any Bananas At Large location. Please refer to our current in-store and online return policy.