General Shipping Information
- In most cases, orders ship within 2-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
- After your package has shipped, you will receive tracking information via the email provided with your shipping information.
- Domestic orders normally arrive within 3-7 days of the ship date unless otherwise specified. Shipping delays can occur and we are not responsible for the speed at which orders arrive once they have left our facility.
Buy Online, Pick Up In Store
In store pickup lets you order items online and pick them up at one of our store locations free of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
How does it work?
- Place your order on bananas.com and choose the "Ship to store" option at checkout.
- We'll email you when it's ready to pick up.
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to Bananas At Large to pick up your order.
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. We contact you when it's ready and notify you if anything changes.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item and size of order. If you need to pick up your order sooner, please give us a call at either store location:
1654 2nd Street
San Rafael, CA 94901
531 College Ave
Santa Rosa, CA 95404
Free shipping on most online orders over $100
We are currently offering FREE shipping on most online orders over $100 within the Continental United States. Most online orders ship from our warehouse within 3 business days. Bananas At Large reserves the right to end or change this Free Shipping offer at any time.
- Offer valid on most online orders with a subtotal of $100 or more; other discounts applied to your order could change your subtotal.
- Offer excludes Sale and Pre-owned items.
- Express shipping orders are not eligible for Free Shipping.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping, email@example.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
Frequently Asked Questions
Who can pick up the order?
Only the person who placed the order online during checkout.
What do I need to bring to pick up my order?
Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation.
How long will you hold my order?
We will hold it for 7 days from when your order is ready for pickup.
Where do I go to pick up my order?
Look for a customer service desk or ask any associate to point you in the right direction.
Do you ship internationally?
Yes, we do! Bananas Is Not Repsonisbile for Tarrifs, Duties, Taxes and Customs fees. While we will ship the product fully insured, Bananas’s responibility ends when the product leaves USA. You will need to work with the shipping provider on any issues. Due to international issues, no refunds, no returns. All Sales Final. Currency Conversion Fee is 4%.
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