Purchase & Order Cancellation Policy
Effective 2026
At Bananas At Large®, we understand that circumstances can change. This policy explains how order cancellations are handled.
1. CANCELLATIONS BEFORE SHIPMENT
Please contact us as soon as possible if you need to cancel an order:
- Email: info@bananas.com
- Phone: 1-888-900-1959
We will make reasonable efforts to stop any order that has not yet entered fulfillment or been shipped.
- If the order has not yet been picked, packed, or prepared for shipment, it may generally be cancelled without a cancellation or restocking fee (except for Special Orders, custom merchandise, modified merchandise, or other purchases subject to separate terms).
- Once an order has been picked, packed, boxed, palletized, or otherwise prepared for shipment, cancellation may be subject to a reasonable cancellation/restocking fee to recover costs already incurred (labor, packaging materials, non-refundable carrier charges, etc.).
- If the order has already been tendered to or picked up by the shipping carrier, it will be treated as a shipped order and the applicable return provisions of our Returns & Refunds Policy will apply.
Cancellation is not guaranteed once an order has been processed, specially ordered, customized, modified, transferred between locations, packed, or tendered to a carrier.
2. SPECIAL ORDERS
Special Orders (merchandise ordered, acquired, configured, manufactured, transferred, modified, or committed specifically at the customer’s request) generally cannot be cancelled once Bananas At Large has committed to the supplier or incurred non-recoverable costs. Deposits may be non-refundable to the extent disclosed at the time of sale and permitted by law.
3. APPLICABLE LAW
Nothing in this policy limits any cancellation, refund, or other rights that cannot legally be waived under applicable law.
For complete details on returns after shipment, refunds, and related topics, please see our full Returns & Refunds Policy.
Bananas At Large, Inc.®
info@bananas.com | 1-888-900-1959
