Affordable, Comprehensive Product Protection from Mulberry
Bananas At Large has partnered with Mulberry to provide you with extended product protection.
Longer-term protection for your purchase
Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.
Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
Product Failures and Defects
If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements
For full coverage details, visit https://www.getmulberry.com
The Best Customer Service in Product Protection
- File your claim in just a few clicks
- No subscriptions or deductibles
- Rapid repairs & replacements
- Highly-rated customer support team
- Gotcha-free coverage
- Easy-to-use digital customer portal
Customers Love Mulberry
“They Make it so easy and fast to make a claim! Worth every penny for my items.”
“Great customer service. Quick Responses. Very Helpful.”
“Absolutely amazing people and help. They do an outstanding job.”
“Highly recommended if the option to have Mulberry insure your expensive piece is there.”
“Outstanding customer service.”
“The employees were very thorough and followed up after every step.”
How does it work
Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.
Get approved and get your claim resolved!
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
- Hassle-free online claims
- No deductibles or hidden fees
Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.
What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
