BOSS IR-200 Amp and Cabinet Processor
BOSS

BOSS IR-200 Amp and Cabinet Processor

  • Product SKU: IR-200

Price Match Guarantee

Easy Returns

Free Shipping

Buy Online, Pick up In-Store

Have a question about this product?
We're here to help
Call us (888) 900-1959
Text us (415) 457-7600
Email | More options
Available: Pre-Order

$269.99 $384.99

 

Direct Amp and IR Power for Performance, Recording, and Practice

Introducing the IR-200, the most advanced compact amp/IR solution available. This powerhouse stomp brings next-level performance to direct sound for guitar and bass, offering exceptional audio quality, premium amps, deep sound shaping, and instant sound recall with 128 memories. Over 150 hi-res cab impulse responses from BOSS and Celestion Digital are on board, plus 128 locations for loading your own mono or stereo IRs.

The IR-200 turns your pedalboard into a self-contained direct sound solution for live playing, studio recording, and practice. It delivers massive amp tones from a small footprint and smoothly integrates with all your favorite pedals, including stereo mod, delay, and reverb effects. And once you craft your tones, you can send them to a stage amp, house PA, computer recording system, or headphones—or all at once.

FEATURES

  • Pedal-based amp simulator and impulse response loader with premium sound and features
  • 32-bit AD/DA, 32-bit floating-point processing, and 96 kHz sampling rate
  • 128 user IR slots with support for mono and stereo WAV files, up to 32-bit floating point/96 kHz resolution, and 200 or 500 ms length
  • Large onboard preset cab IR library with 144 BOSS IRs and 10 Celestion Digital IRs
  • Class-leading IR reproduction with two custom DSPs
  • Eight guitar and three bass amp types to cover a wide range of styles
  • Run up to two IRs at once in mono or stereo
  • 128 memories for storing user setups
  • Two EQs in each memory plus two global EQs, all with selectable parametric or graphic operation
  • Room, Studio, and Hall ambience types
  • Effects loop with mono send and mono/stereo return, with selectable pre-cab or post-EQ positioning
  • Dedicated software for loading cab IRs and backing up memories
  • Versatile USB audio interface for recording and playback with music software on Mac and Windows computers and iOS devices
  • Deep external control support via footswitches, an expression pedal, and TRS MIDI

High-Resolution Stereo Cabinet IRs

Backed by two powerful custom DSPs, the IR-200 provides exceptional IR performance with support for mono and stereo files, up to 32-bit floating point/96 kHz resolution, and up to 500 ms length for natural bass response. The 144 BOSS and 10 Celestion Digital IRs cover a vast range of cabinet and mic combinations and are always ready to use in your patches. And with the IR-200 IR Loader software for macOS and Windows, you can load in up to 128 mono or 64 stereo WAV IRs from your personal collection.

Premium Guitar and Bass Amp Tones

The IR-200’s inspiring amps sound and feel great to play, and they also interact nicely with drives and other pedal types in front. Eight guitar amps provide go-to platforms from classic clean, tweed, and class A to vintage and modern high-gain, while three bass amps offer rich, punchy sounds from clean to driven. Each amp type features responsive gain, bass, mid, and treble controls for dialing in core sounds quickly, and a noise suppressor is on hand for taming high-gain buzz. It’s also possible to bypass the amp section entirely and use the IR-200’s high-quality cab IRs with an amp/load box setup or external modeler.

Deep Sound Control

Offering deep sound-shaping tools and 128 memories, the IR-200 lets you build a library of setups for every playing situation. Use different amps for different styles, dial things in further with two parametric or graphic EQs, and add some space with one of three ambience effects. Two IRs can be used at once, allowing you to blend tones or create wide stereo sounds. There’s also an effects loop that can be positioned before or after the cab IR section, complete with support for stereo effects, series/parallel operation, and more. And at the end of the chain, two global EQs are available for final sound refinement.

Stage Commander

With the IR-200’s display, panel controls, and flexible connectivity, you can perform with confidence on any stage. Grab the dedicated knobs to tweak tones in the heat of the moment, and send independent feeds to a stage amp and house PA via the two output jacks. Scroll through memories with the two onboard footswitches while performing, and control a variety of functions with external footswitches or an expression pedal. MIDI control is also available, allowing you to interface with other MIDI-equipped pedals and devices like the ES-8 and ES-5 loop switchers.

Ready for Recording and Livestreams

Along with its other powerful features, the IR-200 is a high-quality USB audio interface for music recording and streaming software. Dedicated drivers provide a full range of audio interface functionality on macOS and Windows computers, while basic stereo audio streaming is possible with iOS devices. Record tracks and monitor audio with your computer DAW and re-amp sounds through your pedalboard and the IR-200’s amps and cab IRs. Or perform live on your favorite streaming platforms with fantastic direct sound.

Practice, Monitor, and Play Along with Backing Music

The IR-200 is also equipped with a headphones jack for sound monitoring while practicing, recording, or playing live. You can play with normal stereo sound through headphones or switch in a cool surround effect for an immersive and inspiring sonic experience. There’s also a stereo aux input for playing jam tracks or backing music from your phone, a mixer, or another audio device.

SPECIFICATIONS

General

  • Sampling frequency: 96 kHz
  • AD Conversion: 32 bits + AF method
    * AF method (Adaptive Focus method) is a proprietary method from Roland & BOSS that vastly improves the signal-to-noise (SN) ratio of the AD and DA converters.
  • DA Conversion: 32 bits
  • Processing: 32-bit floating point
  • Memory: 128
  • IR cabinet data format: Mono/stereo, Maximum 500 ms, 44.1/48/96 kHz, 16 bits linear/24 bits linear/32-bit floating point
  • Preset IR cabinet: 154
  • User IR cabinet slot: 128
  • Normal input level: INPUT, RETURN: -10 dBu / AUX IN: -20 dBu
  • Maximum input level: INPUT, RETURN: +7dBu / AUX IN: 0 dBu
  • Input impedance: INPUT, RETURN: 1 M ohm / AUX IN: 27 k ohms
  • Normal output level: OUTPUT (A/MONO, B), SEND, PHONES: -10 dBu
  • Maximum output level: OUTPUT (A/MONO, B), SEND, PHONES: +7dBu
  • Output impedance: OUTPUT (A/MONO, B), SEND: 1k ohm / PHONES: 44 ohms
  • Recommended load impedance: OUTPUT (A/MONO, B), SEND: 10 k ohms or greater / PHONES: 44 ohms or greater
  • Display: Graphic LCD (132 x 32 dots, backlit LCD)
  • Power supply: AC adaptor
  • Current draw: 335 mA

Controls

  • DOWN switch, UP switch
  • MENU button, EXIT button
  • MEMORY knob, AMP knob, CABINET knob, AMBIENCE knob
  • GAIN knob, LEVEL knob, BASS knob, MIDDLE knob, TREBLE knob

Connectors

  • INPUT, SEND, OUTPUT (A/MONO, B) jacks: 1/4-inch phone type
  • RETURN jack: 1/4-inch TRS phone type
  • AUX IN: Stereo miniature phone type
  • CTL 1, 2/EXP jack: 1/4-inch TRS phone type
  • MIDI (IN, OUT) connectors: Stereo miniature phone type
  • USB COMPUTER port: USB Micro-B type
  • DC IN jack

Accessories

  • AC adaptor
  • Owner's Manual
  • Leaflet "USING THE UNIT SAFELY"
  • Rubber foot x 4

Options (sold separately)

  • Footswitch: FS-5U
  • Dual footswitch: : FS-6, FS-7
  • Expression pedal: FV-500H, FV-500L, EV-30, Roland EV-5
  • TRS/MIDI cable: BMIDI-5-35, BMIDI-1-35, BMIDI-2-35, BCC-1-3535, BCC-2-3535

Size and Weight

  • Width: 4 inches (101 mm)
  • Depth: 5-7/16 inches (138 mm)
  • Height: 2-1/2 inches (63 mm)
  • Height (including rubber feet): 2-9/16 inches (65 mm)
  • Weight (excluding AC adaptor): 1 lb 8 oz (660 g)

Direct Amp and IR Power for Performance, Recording, and Practice

Introducing the IR-200, the most advanced compact amp/IR solution available. This powerhouse stomp brings next-level performance to direct sound for guitar and bass, offering exceptional audio quality, premium amps, deep sound shaping, and instant sound recall with 128 memories. Over 150 hi-res cab impulse responses from BOSS and Celestion Digital are on board, plus 128 locations for loading your own mono or stereo IRs.

The IR-200 turns your pedalboard into a self-contained direct sound solution for live playing, studio recording, and practice. It delivers massive amp tones from a small footprint and smoothly integrates with all your favorite pedals, including stereo mod, delay, and reverb effects. And once you craft your tones, you can send them to a stage amp, house PA, computer recording system, or headphones—or all at once.

FEATURES

  • Pedal-based amp simulator and impulse response loader with premium sound and features
  • 32-bit AD/DA, 32-bit floating-point processing, and 96 kHz sampling rate
  • 128 user IR slots with support for mono and stereo WAV files, up to 32-bit floating point/96 kHz resolution, and 200 or 500 ms length
  • Large onboard preset cab IR library with 144 BOSS IRs and 10 Celestion Digital IRs
  • Class-leading IR reproduction with two custom DSPs
  • Eight guitar and three bass amp types to cover a wide range of styles
  • Run up to two IRs at once in mono or stereo
  • 128 memories for storing user setups
  • Two EQs in each memory plus two global EQs, all with selectable parametric or graphic operation
  • Room, Studio, and Hall ambience types
  • Effects loop with mono send and mono/stereo return, with selectable pre-cab or post-EQ positioning
  • Dedicated software for loading cab IRs and backing up memories
  • Versatile USB audio interface for recording and playback with music software on Mac and Windows computers and iOS devices
  • Deep external control support via footswitches, an expression pedal, and TRS MIDI

High-Resolution Stereo Cabinet IRs

Backed by two powerful custom DSPs, the IR-200 provides exceptional IR performance with support for mono and stereo files, up to 32-bit floating point/96 kHz resolution, and up to 500 ms length for natural bass response. The 144 BOSS and 10 Celestion Digital IRs cover a vast range of cabinet and mic combinations and are always ready to use in your patches. And with the IR-200 IR Loader software for macOS and Windows, you can load in up to 128 mono or 64 stereo WAV IRs from your personal collection.

Premium Guitar and Bass Amp Tones

The IR-200’s inspiring amps sound and feel great to play, and they also interact nicely with drives and other pedal types in front. Eight guitar amps provide go-to platforms from classic clean, tweed, and class A to vintage and modern high-gain, while three bass amps offer rich, punchy sounds from clean to driven. Each amp type features responsive gain, bass, mid, and treble controls for dialing in core sounds quickly, and a noise suppressor is on hand for taming high-gain buzz. It’s also possible to bypass the amp section entirely and use the IR-200’s high-quality cab IRs with an amp/load box setup or external modeler.

Deep Sound Control

Offering deep sound-shaping tools and 128 memories, the IR-200 lets you build a library of setups for every playing situation. Use different amps for different styles, dial things in further with two parametric or graphic EQs, and add some space with one of three ambience effects. Two IRs can be used at once, allowing you to blend tones or create wide stereo sounds. There’s also an effects loop that can be positioned before or after the cab IR section, complete with support for stereo effects, series/parallel operation, and more. And at the end of the chain, two global EQs are available for final sound refinement.

Stage Commander

With the IR-200’s display, panel controls, and flexible connectivity, you can perform with confidence on any stage. Grab the dedicated knobs to tweak tones in the heat of the moment, and send independent feeds to a stage amp and house PA via the two output jacks. Scroll through memories with the two onboard footswitches while performing, and control a variety of functions with external footswitches or an expression pedal. MIDI control is also available, allowing you to interface with other MIDI-equipped pedals and devices like the ES-8 and ES-5 loop switchers.

Ready for Recording and Livestreams

Along with its other powerful features, the IR-200 is a high-quality USB audio interface for music recording and streaming software. Dedicated drivers provide a full range of audio interface functionality on macOS and Windows computers, while basic stereo audio streaming is possible with iOS devices. Record tracks and monitor audio with your computer DAW and re-amp sounds through your pedalboard and the IR-200’s amps and cab IRs. Or perform live on your favorite streaming platforms with fantastic direct sound.

Practice, Monitor, and Play Along with Backing Music

The IR-200 is also equipped with a headphones jack for sound monitoring while practicing, recording, or playing live. You can play with normal stereo sound through headphones or switch in a cool surround effect for an immersive and inspiring sonic experience. There’s also a stereo aux input for playing jam tracks or backing music from your phone, a mixer, or another audio device.

SPECIFICATIONS

General

  • Sampling frequency: 96 kHz
  • AD Conversion: 32 bits + AF method
    * AF method (Adaptive Focus method) is a proprietary method from Roland & BOSS that vastly improves the signal-to-noise (SN) ratio of the AD and DA converters.
  • DA Conversion: 32 bits
  • Processing: 32-bit floating point
  • Memory: 128
  • IR cabinet data format: Mono/stereo, Maximum 500 ms, 44.1/48/96 kHz, 16 bits linear/24 bits linear/32-bit floating point
  • Preset IR cabinet: 154
  • User IR cabinet slot: 128
  • Normal input level: INPUT, RETURN: -10 dBu / AUX IN: -20 dBu
  • Maximum input level: INPUT, RETURN: +7dBu / AUX IN: 0 dBu
  • Input impedance: INPUT, RETURN: 1 M ohm / AUX IN: 27 k ohms
  • Normal output level: OUTPUT (A/MONO, B), SEND, PHONES: -10 dBu
  • Maximum output level: OUTPUT (A/MONO, B), SEND, PHONES: +7dBu
  • Output impedance: OUTPUT (A/MONO, B), SEND: 1k ohm / PHONES: 44 ohms
  • Recommended load impedance: OUTPUT (A/MONO, B), SEND: 10 k ohms or greater / PHONES: 44 ohms or greater
  • Display: Graphic LCD (132 x 32 dots, backlit LCD)
  • Power supply: AC adaptor
  • Current draw: 335 mA

Controls

  • DOWN switch, UP switch
  • MENU button, EXIT button
  • MEMORY knob, AMP knob, CABINET knob, AMBIENCE knob
  • GAIN knob, LEVEL knob, BASS knob, MIDDLE knob, TREBLE knob

Connectors

  • INPUT, SEND, OUTPUT (A/MONO, B) jacks: 1/4-inch phone type
  • RETURN jack: 1/4-inch TRS phone type
  • AUX IN: Stereo miniature phone type
  • CTL 1, 2/EXP jack: 1/4-inch TRS phone type
  • MIDI (IN, OUT) connectors: Stereo miniature phone type
  • USB COMPUTER port: USB Micro-B type
  • DC IN jack

Accessories

  • AC adaptor
  • Owner's Manual
  • Leaflet "USING THE UNIT SAFELY"
  • Rubber foot x 4

Options (sold separately)

  • Footswitch: FS-5U
  • Dual footswitch: : FS-6, FS-7
  • Expression pedal: FV-500H, FV-500L, EV-30, Roland EV-5
  • TRS/MIDI cable: BMIDI-5-35, BMIDI-1-35, BMIDI-2-35, BCC-1-3535, BCC-2-3535

Size and Weight

  • Width: 4 inches (101 mm)
  • Depth: 5-7/16 inches (138 mm)
  • Height: 2-1/2 inches (63 mm)
  • Height (including rubber feet): 2-9/16 inches (65 mm)
  • Weight (excluding AC adaptor): 1 lb 8 oz (660 g)

Returns

  • Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
  • All Pre-Owned products may be returned in 48 hours.
  • All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

Original Freight, Packing materials and handling fees are not refundable. 

See our full Return Policy for all of the pertinent details.

Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified. 

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.

  • Service available upon request.
  • Signature Required applied to all online orders over $200.
  • Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
  • Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.

Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

  1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
  2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
  3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
  4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
    1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
    2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.

 

Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.

    Local pickup only

    Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 

    Shipping items with tubes

    Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

    Play now, Pay later!

    Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.

    Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more! 

    Click here for details.

    Affordable, Comprehensive Product Protection from Mulberry

    Bananas At Large has partnered with Mulberry to provide you with extended product protection.


    Longer-term protection for your purchase

    Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.

    Protect against, drops, spills, and more!

    Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.

    Product Failures and Defects

    If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements

    For full coverage details, visit https://www.getmulberry.com


    The Best Customer Service in Product Protection

    • File your claim in just a few clicks
    • No subscriptions or deductibles
    • Rapid repairs & replacements
    • Highly-rated customer support team
    • Gotcha-free coverage
    • Easy-to-use digital customer portal
    The Best Customer Service in Product Protection

    Customers Love Mulberry

    “They Make it so easy and fast to make a claim! Worth every penny for my items.”

    M. Olsen

    “Great customer service. Quick Responses. Very Helpful.”

    Rhonda

    “Absolutely amazing people and help. They do an outstanding job.”

    Tyler Hensley

    “Highly recommended if the option to have Mulberry insure your expensive piece is there.”

    Jarrid Garner

    “Outstanding customer service.”

    Elizabeth Feess

    “The employees were very thorough and followed up after every step.”

    Amanda Flores

    How does it work

    Purchase your Mulberry protection plan

    Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.

    File a claim if something happens

    Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.

    Get approved and get your claim resolved!

    Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.


    FAQs

    What does the Mulberry plan cover?

    Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.

    What is Mulberry?

    Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:

    • 24/7 customer support
    • Hassle-free online claims
    • No deductibles or hidden fees

    Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.

    How do I sign up for a Mulberry protection plan

    It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.

    How do I file a claim?

    Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com

    Will I have to pay a deductible or any other fees?

    You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.

    What happens if I return or exchange my product?

    Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.

     

    Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.gov.