Presonus Studio 1824C 18X24 USB-C Audio Interface
PreSonus

Presonus Studio 1824C 18X24 USB-C Audio Interface

  • Product SKU: Studio 1824C

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$549.99

 

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Studio 1824c: The full-featured, ultra-high-def, USB-C™ compatible audio interface

Professional tools for professional results.

FEATURES

Input/Output

  • Up to 18 inputs/20 outputs simultaneously (8x8 at 192 kHz)
  • 2 mic/instrument/line inputs with XMAX Class A mic preamps
  • 6 mic/line inputs with XMAX Class A mic preamps
  • 8 channels of ADAT Optical I/O (4 channels at 96 kHz)
  • 2 balanced ¼-inch TRS main outputs
    DC coupled for sending control voltages
  • 8 balanced ¼-inch TRS line outputs for monitor mixing
    DC coupled for sending control voltages
  • 2 stereo headphone outputs with individual level controls
  • MIDI In/Out
  • Stereo S/PDIF digital I/O
  • 1 USB-C® -compatible 2.0 port
    USB-C to USB-C and USB-C to USB-A cables included for compatibility with most computers
  • BNC word clock output

Integrated Software

  • Studio One® Artist for macOS® and Windows®
  • UC Surface control software for macOS, Windows, iPad®, and Android™
  • Studio Magic Software Suite
  • Ableton® Live Lite

Meters, Controls, and Features

  • 18x8 onboard DSP monitor mixer
  • Front-panel level controls for main outputs
  • Mono and Mute buttons for the main outputs
  • True +48V phantom power for condenser microphones (global)
  • 10 ladder-style 8-LED level meters (8 input, 2 main output)

Digital

  • USB-C® -compatible port (USB 2.0)
  • 24-bit resolution
  • 44.1, 48, 88.2, 96, 176.4, and 192 kHz sampling rates

Physical

  • 1U rack-mountable
  • Road-rugged construction with all-metal chassis and metal knobs

Record the entire band.

PreSonus® was a pioneer in high-channel-count audio interfaces and has spent the last 20 years listening to their customers and creating the best audio interfaces for recording large sessions. The Studio 1824c provides amazing sound-quality with eight of PreSonus’ lauded XMAX analog mic preamps onboard and pristine 24-bit 192 kHz conversion. Add two low-noise instrument preamps, balanced line-level inputs, and an ADAT input to add 8 more channels whenever you need them, and you have an audio interface ready to record just about any session. A complete, all-in-one recording package, Studio One® Artist music production software, is included with the Studio 1824c, offering unlimited tracking with tight control-room integration.

Studio 1824c with drumset in background
Studio 1824c Frond and Back panel views

Superior sound.

The Studio 1824c operates at up to 192 kHz for ultra-high-definition recording and mixing. High-quality converters on every input and output and eight of PreSonus’ professional-grade XMAX mic preamps enable you to capture complex musical harmonics smoothly and naturally, with no audible distortion. XMAX mic preamps are known the world over for their ability to deliver incredibly high headroom, deep lows, smooth highs, and a rich overall sound so you’ll hear every breath, transient, and detail in your recordings.

World-class recording software included.

Seamlessly integrated with the included Studio One Artist music production software and with PreSonus UC Surface control software for macOS®, Windows®, iPad®, and Android™ tablet, the Studio 1824c audio interface works with virtually all macOS and Windows recording software. Easy to learn, Studio One enables you to compose, record, and produce without getting distracted by the tools. Need a new loop or sample for your latest production? Studio One lets you shop, audition, and purchase new content right from your production environment!

Studio One Artist software view on laptop
Person recording guitar and vocals

Stress-free recording.

Professional tools make any job easier. That’s why we included professional input and output metering on the Studio 1824c, allowing you to keep an eye on your input and mix levels while running your session. Easy-to-use DSP monitor mixing lets you create four discrete near-zero-latency monitor mixes, enough for even the largest ensembles. All line-level outputs are also DC coupled, enabling them to send control voltages. Front-panel Mute, Mono, and level controls let you work with your main mix.

Wherever sound takes you.

Whether you're upgrading your studio or building a new space for your band to record, the Studio 1824c has you covered with superior mic preamps, expandable inputs, and powerful, easy-to-use onboard monitor mixing to give you the world-class results you want. While it’s a perfect companion for any recording software, the Studio 1824c combines with the included Studio One Artist to provide a complete, affordable recording solution that will make you sound great.

diagonal view of Studio 1824c
Variety of Apple computers and devices with PreSonus devices

Apple Silicon, iOS, and iPadOS compatibility—standard.

The PreSonus 1824c is natively compatible with Apple Silicon-based Mac computers*, as well as iOS and iPadOS devices, including iPad Pro, iPad, iPad Air, iPad Mini, iPod Touch, and iPhone. Because it's USB class-compliant, there are no special drivers or applications to download and install. You'll be able to produce on the go—everything from podcasts to folk rock to trap—wherever sound takes you.

Make your own magic.

At PreSonus, they want to make sure that their audio products come with everything you need to craft your own mesmerizing spells in the studio. That's why they include Studio One Artist with every audio interface and controller product they make, from the 2-channel AudioBox USB 96 to the 64-channel StudioLive 64S, ATOM to FaderPort 16, but they didn't stop there. Why? Because down in Louisiana, they have a word: lagniappe. It means "a little something extra," and it's in that spirit that PreSonus also includes the Studio Magic Suite of software with their audio interface products and their award-winning controllers as well.

The 2021 Studio Magic includes tutorials from Melodics, sound libraries from Ghost Hack, 7 virtual instruments, and 9 effects plug-ins in VST, AU, and AAX formats to use in Studio One Artist or your DAW of choice with a retail value of over $1000 (US).

Plugins from Studio Magic

SPECIFICATIONS

General

  • Supported Sample Rates (kHz): 44.1, 48, 88.2, 96, 176.4, 192 kHz
  • Converter Resolution: 24-bit
  • ADC Converter Dynamic Range: 114 dB
  • DAC Converter Dynamic Range: 114 dB

Microphone Inputs

  • Maximum Level: +16 dBu, min gain
  • Gain Range: 80 dB
  • Frequency Response: 20 Hz - 20 kHz (unity gain)
  • Dynamic Range: 110 dB (A-wtd, min gain)
  • THD + N: 0.005% (1 kHz, 0dBu, unity gain)
  • EIN: -128 dBu (A-wtd, 20 kHz BW, Rs=150Ω, max gain)
  • Input Impedance: 1400Ω
  • Phantom Power: 48V (>10 mA per channel)

Line Inputs

  • Maximum Level: +21 dBu (balanced, min gain)
  • Gain Range: 40 dB
  • Frequency Response: 20 Hz-20 kHz (unity gain)
  • Dynamic Range: 112 dB (A-wtd, min gain)
  • THD + N: 0.005% (1 kHz, +18 dBu, min gain)
  • Input Impedance: 10 kΩ

Instrument Inputs

  • Maximum Level: +15 dBu (unbalanced, min gain)
  • Gain Range: 80 dB
  • Frequency Response: 20 Hz - 20 kHz (min gain)
  • Dynamic Range: 112 dB (A-wtd, min gain)
  • THD + N: 0.020% (1 kHz, +10 dBu, min gain)
  • Input Impedance: 1M Ω

Main Outputs

  • Type: ¼" TRS female, DC Coupled
  • Maximum Level: +18 dBu, balanced
  • Frequency Response: 20Hz - 20kHz (unity gain)
  • Dynamic Range: 108 dB (A-wtd, unity gain)
  • THD + N: 0.004% (1 kHz, -1 dBFS, unity gain)

Line Outputs

  • Type: ¼" TRS female, DC coupled
  • Maximum Level: +18 dBu, balanced
  • Frequency Response: 20 Hz - 20 kHz
  • Dynamic Range: 108 dB (A-wtd, -60 dBFS)
  • THD + N: 0.004% (1 kHz, -1 dBFS, unity gain)

Headphone Outputs

  • Maximum Power: 150 mW/channel (60Ω load)
  • Frequency Response: 20 Hz - 20 kHz (unity gain)
  • Dynamic Range: 103 dB (A-weighted, 1 kHz, unity gain)
  • THD + N: 0.250% (1 kHz, 150 mW, unity gain)
  • Impedance Working Range: 32Ω to 600Ω

Physical

  • Height: 1.75" (44 mm)
  • Width: 19" (483 mm)
  • Depth: 5.5" (140 mm)
  • Weight: 4.8 lbs (2.2 kg)

SYSTEM REQUIREMENTS

Below are the minimum computer-system requirements for Studio 1824c.

macOS®

  • macOS version 10.13 or later
  • 200 MB storage space and 8 GB RAM for Universal Control (required for firmware updates)
  • Available USB port

Windows®

  • Windows 10 or later (64-Bit Only)
  • 200 MB storage space and 8 GB RAM for Universal Control (required for firmware updates and low-latency ASIO support)
  • Available USB port

The above are the hardware system requirements for this product.

DAW software and Operating System requirements vary.

Studio 1824c: The full-featured, ultra-high-def, USB-C™ compatible audio interface

Professional tools for professional results.

FEATURES

Input/Output

  • Up to 18 inputs/20 outputs simultaneously (8x8 at 192 kHz)
  • 2 mic/instrument/line inputs with XMAX Class A mic preamps
  • 6 mic/line inputs with XMAX Class A mic preamps
  • 8 channels of ADAT Optical I/O (4 channels at 96 kHz)
  • 2 balanced ¼-inch TRS main outputs
    DC coupled for sending control voltages
  • 8 balanced ¼-inch TRS line outputs for monitor mixing
    DC coupled for sending control voltages
  • 2 stereo headphone outputs with individual level controls
  • MIDI In/Out
  • Stereo S/PDIF digital I/O
  • 1 USB-C® -compatible 2.0 port
    USB-C to USB-C and USB-C to USB-A cables included for compatibility with most computers
  • BNC word clock output

Integrated Software

  • Studio One® Artist for macOS® and Windows®
  • UC Surface control software for macOS, Windows, iPad®, and Android™
  • Studio Magic Software Suite
  • Ableton® Live Lite

Meters, Controls, and Features

  • 18x8 onboard DSP monitor mixer
  • Front-panel level controls for main outputs
  • Mono and Mute buttons for the main outputs
  • True +48V phantom power for condenser microphones (global)
  • 10 ladder-style 8-LED level meters (8 input, 2 main output)

Digital

  • USB-C® -compatible port (USB 2.0)
  • 24-bit resolution
  • 44.1, 48, 88.2, 96, 176.4, and 192 kHz sampling rates

Physical

  • 1U rack-mountable
  • Road-rugged construction with all-metal chassis and metal knobs

Record the entire band.

PreSonus® was a pioneer in high-channel-count audio interfaces and has spent the last 20 years listening to their customers and creating the best audio interfaces for recording large sessions. The Studio 1824c provides amazing sound-quality with eight of PreSonus’ lauded XMAX analog mic preamps onboard and pristine 24-bit 192 kHz conversion. Add two low-noise instrument preamps, balanced line-level inputs, and an ADAT input to add 8 more channels whenever you need them, and you have an audio interface ready to record just about any session. A complete, all-in-one recording package, Studio One® Artist music production software, is included with the Studio 1824c, offering unlimited tracking with tight control-room integration.

Studio 1824c with drumset in background
Studio 1824c Frond and Back panel views

Superior sound.

The Studio 1824c operates at up to 192 kHz for ultra-high-definition recording and mixing. High-quality converters on every input and output and eight of PreSonus’ professional-grade XMAX mic preamps enable you to capture complex musical harmonics smoothly and naturally, with no audible distortion. XMAX mic preamps are known the world over for their ability to deliver incredibly high headroom, deep lows, smooth highs, and a rich overall sound so you’ll hear every breath, transient, and detail in your recordings.

World-class recording software included.

Seamlessly integrated with the included Studio One Artist music production software and with PreSonus UC Surface control software for macOS®, Windows®, iPad®, and Android™ tablet, the Studio 1824c audio interface works with virtually all macOS and Windows recording software. Easy to learn, Studio One enables you to compose, record, and produce without getting distracted by the tools. Need a new loop or sample for your latest production? Studio One lets you shop, audition, and purchase new content right from your production environment!

Studio One Artist software view on laptop
Person recording guitar and vocals

Stress-free recording.

Professional tools make any job easier. That’s why we included professional input and output metering on the Studio 1824c, allowing you to keep an eye on your input and mix levels while running your session. Easy-to-use DSP monitor mixing lets you create four discrete near-zero-latency monitor mixes, enough for even the largest ensembles. All line-level outputs are also DC coupled, enabling them to send control voltages. Front-panel Mute, Mono, and level controls let you work with your main mix.

Wherever sound takes you.

Whether you're upgrading your studio or building a new space for your band to record, the Studio 1824c has you covered with superior mic preamps, expandable inputs, and powerful, easy-to-use onboard monitor mixing to give you the world-class results you want. While it’s a perfect companion for any recording software, the Studio 1824c combines with the included Studio One Artist to provide a complete, affordable recording solution that will make you sound great.

diagonal view of Studio 1824c
Variety of Apple computers and devices with PreSonus devices

Apple Silicon, iOS, and iPadOS compatibility—standard.

The PreSonus 1824c is natively compatible with Apple Silicon-based Mac computers*, as well as iOS and iPadOS devices, including iPad Pro, iPad, iPad Air, iPad Mini, iPod Touch, and iPhone. Because it's USB class-compliant, there are no special drivers or applications to download and install. You'll be able to produce on the go—everything from podcasts to folk rock to trap—wherever sound takes you.

Make your own magic.

At PreSonus, they want to make sure that their audio products come with everything you need to craft your own mesmerizing spells in the studio. That's why they include Studio One Artist with every audio interface and controller product they make, from the 2-channel AudioBox USB 96 to the 64-channel StudioLive 64S, ATOM to FaderPort 16, but they didn't stop there. Why? Because down in Louisiana, they have a word: lagniappe. It means "a little something extra," and it's in that spirit that PreSonus also includes the Studio Magic Suite of software with their audio interface products and their award-winning controllers as well.

The 2021 Studio Magic includes tutorials from Melodics, sound libraries from Ghost Hack, 7 virtual instruments, and 9 effects plug-ins in VST, AU, and AAX formats to use in Studio One Artist or your DAW of choice with a retail value of over $1000 (US).

Plugins from Studio Magic

SPECIFICATIONS

General

  • Supported Sample Rates (kHz): 44.1, 48, 88.2, 96, 176.4, 192 kHz
  • Converter Resolution: 24-bit
  • ADC Converter Dynamic Range: 114 dB
  • DAC Converter Dynamic Range: 114 dB

Microphone Inputs

  • Maximum Level: +16 dBu, min gain
  • Gain Range: 80 dB
  • Frequency Response: 20 Hz - 20 kHz (unity gain)
  • Dynamic Range: 110 dB (A-wtd, min gain)
  • THD + N: 0.005% (1 kHz, 0dBu, unity gain)
  • EIN: -128 dBu (A-wtd, 20 kHz BW, Rs=150Ω, max gain)
  • Input Impedance: 1400Ω
  • Phantom Power: 48V (>10 mA per channel)

Line Inputs

  • Maximum Level: +21 dBu (balanced, min gain)
  • Gain Range: 40 dB
  • Frequency Response: 20 Hz-20 kHz (unity gain)
  • Dynamic Range: 112 dB (A-wtd, min gain)
  • THD + N: 0.005% (1 kHz, +18 dBu, min gain)
  • Input Impedance: 10 kΩ

Instrument Inputs

  • Maximum Level: +15 dBu (unbalanced, min gain)
  • Gain Range: 80 dB
  • Frequency Response: 20 Hz - 20 kHz (min gain)
  • Dynamic Range: 112 dB (A-wtd, min gain)
  • THD + N: 0.020% (1 kHz, +10 dBu, min gain)
  • Input Impedance: 1M Ω

Main Outputs

  • Type: ¼" TRS female, DC Coupled
  • Maximum Level: +18 dBu, balanced
  • Frequency Response: 20Hz - 20kHz (unity gain)
  • Dynamic Range: 108 dB (A-wtd, unity gain)
  • THD + N: 0.004% (1 kHz, -1 dBFS, unity gain)

Line Outputs

  • Type: ¼" TRS female, DC coupled
  • Maximum Level: +18 dBu, balanced
  • Frequency Response: 20 Hz - 20 kHz
  • Dynamic Range: 108 dB (A-wtd, -60 dBFS)
  • THD + N: 0.004% (1 kHz, -1 dBFS, unity gain)

Headphone Outputs

  • Maximum Power: 150 mW/channel (60Ω load)
  • Frequency Response: 20 Hz - 20 kHz (unity gain)
  • Dynamic Range: 103 dB (A-weighted, 1 kHz, unity gain)
  • THD + N: 0.250% (1 kHz, 150 mW, unity gain)
  • Impedance Working Range: 32Ω to 600Ω

Physical

  • Height: 1.75" (44 mm)
  • Width: 19" (483 mm)
  • Depth: 5.5" (140 mm)
  • Weight: 4.8 lbs (2.2 kg)

SYSTEM REQUIREMENTS

Below are the minimum computer-system requirements for Studio 1824c.

macOS®

  • macOS version 10.13 or later
  • 200 MB storage space and 8 GB RAM for Universal Control (required for firmware updates)
  • Available USB port

Windows®

  • Windows 10 or later (64-Bit Only)
  • 200 MB storage space and 8 GB RAM for Universal Control (required for firmware updates and low-latency ASIO support)
  • Available USB port

The above are the hardware system requirements for this product.

DAW software and Operating System requirements vary.

Returns

  • Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
  • All Pre-Owned products may be returned in 48 hours.
  • All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

See our full Return Policy for all of the pertinent details.

Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified. 

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping, info@bananas.com.

  • Service available upon request.
  • Signature Required applied to all online orders over $200.
  • Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
  • Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.

Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

  1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
  2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
  3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
  4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
    1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
    2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.

Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.

    Local pickup only

    Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 

    Shipping items with tubes

    Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

    Play now, Pay later!

    Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.

    Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more! 

    Click here for details.

    CPS Extended Warranty

    Warranty Information

    PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY

    • Full Coverage from Date of Purchase
    • 100% Parts and Labor Coverage
    • Includes Accidental Damage
    • Includes Free Shipping
    • Up to 5 Years of Total Coverage

    Bananas has partnered with Consumer Priority Service (CPS) to offer extended warranties for your instruments. Simply add the CPS extended warranty by selecting the option on our product pages.

    Warranty FAQ

    DO I NEED AN EXTENDED WARRANTY?

    Most manufacturers limit their warranty periods to keep their product costs competitive. It should come as no surprise that most problems occur after the manufacturer’s warranty is over. If you are like most consumers, you don't want to deal with the inevitable problems surrounding repairs. Who do you call for service? Are they reliable? Is a handyman capable of performing a long lasting, reliable repair on your instrument?

    Ranked #1 Extended Warranty

    CPS provides top notch warranty protection for your purchases to ensure life and longevity. This means that they care about you and your product long after your purchase has been made. This warranty offers reliable, hassle-free, comprehensive parts and labor protection for your product.

    You Need to Prepare for These Issues Today

    Bananas is an Authorized Consumer Priority Service Dealer. This means that they care about you and your products long after the purchase date. You can easily extend your manufacturer's warranty for a possible total of 5 years from the date of purchase.

    CPS Warranties Offer Reliable Protection for Your Product

    By purchasing a CPS accidental damage plan, you’re guaranteed years of worry free operation from your new product.

    Is a CPS Warranty just an extension of the existing manufacturer’s warranty?

    Actually, it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping to and from the repair facility.

    What’s the difference between a Replacement Plan and Repair Plan?

    A Replacement Plan is available for products under $150. If the product fails, you will receive a replacement through Bananas.

    A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!

    How am I covered?

    For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.

    For the Repair Plan, you are covered for a period of up to five years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.

    When does my warranty coverage start?

    Coverage begins on the 31st calendar day from when you purchased your product.

    Can I transfer the Protection Plan to a new owner?

    Yes! CPS Warranties are transferable between owners.

    What if I Need to Return my Product?

    If you return your product, Bananas returns the money you paid for the product protection plan. Depending on how much time has passed since your purchase, CPS may issue a prorated refund.

    Is my product covered if it’s stolen or if I lose it?

    Unfortunately the CPS Warranty does not cover lost or stolen products.

    Is there a service fee?

    Zero dollar service fee for the Replacement Plans and the Repair Plans.

    HOW DO I FILE A CLAIM?

    https://www.cpscentral.com/how-to-file-a-claim

     

    Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.gov.