Roland V-02HDMK2 Streaming Video Mixer
- Product SKU: V-02HDMK2
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Step Up Your Livestreams
Ditch the webcam and step up your livestreams with the Roland V-02HD MK II Streaming Video Mixer. Compact, affordable, and simple to use, this desktop device allows you to connect and switch two high-quality HDMI cameras and send them directly to your favorite streaming platform over USB-C. You can also mix in audio sources via dedicated inputs and HDMI, apply video effects and transitions, and more. With the V-02HD MK II, you have the interface you need to bring higher production values to your live video productions.
HIGHLIGHTS
Simply Simple
The V-02HD MK II is the world’s easiest two-camera livestreaming solution. With its intuitive layout, large controls, and T-bar fader, it’s incredibly simple to operate, even if you have no broadcasting experience.
Go live in three quick steps:
- Plug in up to two sources via HDMI, including cameras, computers, mobile devices, and gaming consoles.
- Connect the USB-C output to your computer.
- Launch your streaming software and select the V-02HD MK II as the camera source.
Stream with Every Platform
The V-02HD MK II connects to the streaming computer you already own and the audience you already have. It’s instantly recognized as a camera source when you plug in via USB, so it’s ready to go for Facebook, YouTube, Twitch, and Zoom. It also integrates seamlessly with OBS Studio, StreamYard, and Restream for more advanced workflows. High-quality streaming up to 1080p/60 FPS is supported, and it’s possible to send two additional feeds to external HDMI devices via the Program Out and Preview Out if needed.
A Stress-Free Setup
When you use the V-02HD MK II, everything just works. Plug in your two HDMI sources and let Roland’s advanced tech handle all the details, and say goodbye to computer driver conflicts, crashes, and other reliability issues that come with multiple USB webcams and HDMI-to-USB encoder adaptors.
HDMI Cameras for the Win
From talk shows and live demonstrations to artistic performances and beyond, cameras that support HDMI output will elevate the image quality in your streams and drive more audience engagement. They have much better lenses than any webcam and often have zoom capability to frame your perfect shot. You can connect a variety of different camera types to the V-02HD MK II. Whichever solution you choose, make sure it supports a clean HDMI output that’s free of any overlayed information.
- Good—A smartphone or tablet with an HDMI adaptor offers a good option that’s compact and easy to set up anywhere.
- Better—A point-and-shoot camera, action camera, or video camcorder with features like zoom and deeper exposure and focus control will take things even further.
- Best—A DSLR or mirrorless camera is the ultimate solution, offering the best image quality for a cinematic look, interchangeable lenses, and improved performance in low-light conditions.
Upgrade Your Sound Too
The V-02HD MK II also includes a 10-channel digital audio mixer with Roland’s legendary sound quality. There are two audio inputs with 3.5 mm jacks, and each supports a microphone—including lavalier mics that require plug-in power—or stereo audio from a smartphone, mixer, or other device. Embedded stereo audio from your HDMI sources can be mixed in as well, including microphones connected to your cameras.
Switch with Your Feet
If you give demonstrations or perform in your livestreams, your hands are busy with that task. The V-02HD MK II supports control with up to two optional BOSS footswitches, allowing you to direct your stream without interrupting your presentation. Stomp on a footswitch to switch camera angles, cut to a static image, transition scene layouts, fade picture-in-picture windows, and more.
Go Deeper with Advanced Pro A/V Features
Out of the box, the V-02HD MK II gives you the dedicated controls you need to switch cameras and adjust video and audio sources when you go live. But if you want to dive deeper, there’s a world of advanced features and custom assignments to explore. Connecting an HDMI monitor to the Preview Out provides a display for adjusting a vast range of functions from the V-02HD MK II panel. And with Roland's remote control apps for iPad, macOS, and Windows, you can operate the V-02HD MK II via an intuitive graphical interface.
More Audio Control
Access full mixing functions for all audio sources, add studio polish with compressor, EQ, and reverb, and have fun with formant shifting and robot sounds with the unique voice changer effect. It’s also possible to independently delay the audio inputs and outputs—including the headphones output—if you have any synchronization issues with your cameras.
Visual Effects and Scenes
Adding video effects and creating scenes has become easier with software, but they put a big burden on your computer. The V-02HD MK II provides a dedicated hardware solution that lightens that load. Via the preview monitor and apps, you can set up picture-in-picture windows, create titles and lower thirds, composite scenes, and much more.
Footswitch Assignment
If you’ve added footswitches to your system, you can set custom functions for them in the preview monitor and remote apps.
Wireless Camera Expansion with the AeroCaster Switcher
The purchase of a V-02HD MK II provides free access to Roland’s AeroCaster Switcher for iPad, a powerful solution to cleanly expand your camera setup without the hassle of extra cables. With this unique app, you can wirelessly connect and switch up to five smartphone or tablet cameras, then output a combined program feed to the V-02HD MK II or another supported Roland switcher with HDMI input.
The dedicated V-02HD MK II Remote app turns an iPad into an efficient touch interface for the V-02HD MK II. Run essential switching functions, mix audio with virtual faders, change settings and effect parameters quickly, and create up to eight custom scenes for seamless setup changes.
V-02HD MK II RCS for macOS and Windows
With the V-02HD MK II RCS application for macOS and Windows,* you can control nearly all V-02HD MK II functions remotely from your computer via USB. V-02HD MK II RCS can run at the same time as your streaming software, allowing you to direct the entire production from your computer screen.
SPECIFICATIONS
Video Processing
- 4:4:4 (Y/Pb/Pr), 10-bit
Input Connectors
- INPUT 1--2: HDMI type A x 2
* HDCP Supported
* Multi-format Supported
Output Connectors
- PROGRAM OUT: HDMI type A*
- PREVIEW OUT: HDMI type A*
- USB STREAM:USB Type-C (TM)
* HDCP Supported
* Multi-format Supported
Input Formats
- 480/59.94i, 480/59.94p, 720/59.94p, 1080/59.94i, 1080/59.94p, 1080/60p, 1080/29.97p, 1080/30p *1
- 576/50i, 576/50p, 720/50p, 1080/50i, 1080/50p, 1080/25p *2
- 1080/23.98p, 1080/24p
- VGA (640 x 480/60Hz), SVGA (800 x 600/60Hz), XGA (1024 x 768/60Hz)
- WXGA (1280 x 800/60Hz), SXGA (1280 x 1024/60Hz)
- FWXGA (1366 x 768/60Hz), SXGA+ (1400 x 1050/60Hz)
- UXGA (1600 x 1200/60Hz), WUXGA (1920 x 1200/60Hz)
* The refresh rate is the maximum value of each resolution.
* Conforms to CEA-861-E, VESA DMT Version 1.0 Revision 11.
* 1920 x 1200/60 Hz: Reduced blanking
* The input interlaced video signal is converted to progressive video signal by internal processing.
*1 FRAME RATE = 59.94 Hz
*2 FRAME RATE = 50 Hz
Output Formats
PROGRAM OUT, PREVIEW OUT:
- 480/59.94p, 720/59.94p, 1080/59.94i, 1080/59.94p, 1080/29.97p *1
- 576/50p, 720/50p, 1080/50i, 1080/50p, 1080/25p *2
- SVGA (800 x 600/60 Hz), XGA (1024 x 768/60 Hz)
- WXGA (1280 x 800/60 Hz), FWXGA (1366 x 768/60 Hz)
- SXGA (1280 x 1024/60 Hz), SXGA+ (1400 x 1050/60 Hz)
- UXGA (1600 x 1200/60 Hz), WUXGA (1920 x 1200/60 Hz)
- HD (1280 x 720/60 Hz), FHD (1920 x 1080/60 Hz)
* Conforms to VESA DMT Version 1.0 Revision 11.
* The output refresh rates of 800 x 600--1400 x 1050 are 75 Hz when the unit's frame rate setting is 50 Hz.
* 1920 x 1200/60 Hz: Reduced blanking
*1 FRAME RATE = 59.94 Hz
*2 FRAME RATE = 50 Hz
USB STREAM:
- 1080/60p, 720/60p, 640 x 480/60p *1
- 1080/59.94p, 720/59.94p, 640 x 480/59.94p *2
- 1080/29.97p, 720/29.97p, 640 x 480/29.97p *3
- 1080/50p, 720/50p, 640 x 480/50p *4
- 1080/25p, 720/25p､640 x 480/25p *5
*Uncompressed format (YUY2) and Compressed format (Motion JPEG) supported.
*1 FRAME RATE(USB OUT) = 60 Hz
*2 FRAME RATE(USB OUT) = 59.94 Hz
*3 FRAME RATE(USB OUT) = 29.97 Hz
*4 FRAME RATE(USB OUT) = 50 Hz
*5 FRAME RATE(USB OUT) = 25 Hz
Video Effects
- Transition: CUT, MIX (DISSOLVE), WIPE (9 types)
- Composition: PinP (RECTANGLE, CIRCLE, DIAMOND), KEY (Luminance Key, Chroma Key)
- Visual Effects (14 types): MOSAIC, WAVE, RGB REPLACE, COLORPASS, NEGATIVE, COLORIZE, POSTERIZE, SILHOUETTE, EMBOSS, FIND EDGES, MONOCOLOR, HUE OFFSET, SATURATION OFFSET, VALUE OFFSET
- Others: Flip horizontal, Flip vertical, Still Image Capture, Still Image Playback, Output fade (Audio, Video: WHITE or BLACK), Test pattern output
Dimensions
- 160 (W) x 108 (D) x 51 (H) mm
- 6-5/16 (W) x 4-1/4 (D) x 2-1/16 (H) inches
Weight (excluding AC adaptor)
- 0.6 kg
- 1 lbs 6 oz
Accessories
- Startup Guide
- AC adaptor
- Power cord
- Cord hook
Options (sold separately)
- Footswitch: BOSS FS-5U, FS-6, FS-7
- Expression Pedal: EV-5, BOSS FV-500L, FV-500H
Audio Processing
- Sampling rate: 24 bits/48 kHz
Audio formats
- Linear PCM, 24 bits/48 kHz, 2ch
Input Connectors
Analog:
- AUDIO IN 1--2: Stereo miniature type x 2, plug-in power supported
Digital:
- USB STREAM: USB Type-C (™)
- INPUT 1--2: HDMI Type A x 2
Output Connectors
Analog:
- PHONES: Stereo miniature type
Digital:
- USB STREAM: USB Type-C (TM)
- PROGRAM OUT: HDMI type A
- PREVIEW OUT: HDMI type A
Input Level
- AUDIO IN: -10 dBu (Maximum: +10 dBu)
Input Impedance
- AUDIO IN: 10 k ohms
Output Level
- PHONES: 92 mW + 92 mW (32 ohms)
Output Impedance
- PHONES: 10 ohms
Audio Effects
- Delay, Reverb, High pass filter, Noise gate, De-esser, Compressor, Equalizer, Voice changer
- Multi-band compressor, Limiter, Test tone output
Other Connectors
- USB STREAM: USB Type-C (TM) (for backup from PC, for remote control from PC and iPad)
- CTL/EXP:1/4-inch TRS phone type (for remote control from foot switch and expression pedal)
Other Functions
- Preset Memory (8 types)
- Panel lock function
- EDID Emulator
- Auto Switching
- Auto Input Detect
Power Supply
- AC Adaptor
Current Draw
- 1.4 A
Power Consumption
- 12.6 W
Operation Temperature
- +0 to +40 degrees Celsius
- +32 to +104 degrees Fahrenheit
Step Up Your Livestreams
Ditch the webcam and step up your livestreams with the Roland V-02HD MK II Streaming Video Mixer. Compact, affordable, and simple to use, this desktop device allows you to connect and switch two high-quality HDMI cameras and send them directly to your favorite streaming platform over USB-C. You can also mix in audio sources via dedicated inputs and HDMI, apply video effects and transitions, and more. With the V-02HD MK II, you have the interface you need to bring higher production values to your live video productions.
HIGHLIGHTS
Simply Simple
The V-02HD MK II is the world’s easiest two-camera livestreaming solution. With its intuitive layout, large controls, and T-bar fader, it’s incredibly simple to operate, even if you have no broadcasting experience.
Go live in three quick steps:
- Plug in up to two sources via HDMI, including cameras, computers, mobile devices, and gaming consoles.
- Connect the USB-C output to your computer.
- Launch your streaming software and select the V-02HD MK II as the camera source.
Stream with Every Platform
The V-02HD MK II connects to the streaming computer you already own and the audience you already have. It’s instantly recognized as a camera source when you plug in via USB, so it’s ready to go for Facebook, YouTube, Twitch, and Zoom. It also integrates seamlessly with OBS Studio, StreamYard, and Restream for more advanced workflows. High-quality streaming up to 1080p/60 FPS is supported, and it’s possible to send two additional feeds to external HDMI devices via the Program Out and Preview Out if needed.
A Stress-Free Setup
When you use the V-02HD MK II, everything just works. Plug in your two HDMI sources and let Roland’s advanced tech handle all the details, and say goodbye to computer driver conflicts, crashes, and other reliability issues that come with multiple USB webcams and HDMI-to-USB encoder adaptors.
HDMI Cameras for the Win
From talk shows and live demonstrations to artistic performances and beyond, cameras that support HDMI output will elevate the image quality in your streams and drive more audience engagement. They have much better lenses than any webcam and often have zoom capability to frame your perfect shot. You can connect a variety of different camera types to the V-02HD MK II. Whichever solution you choose, make sure it supports a clean HDMI output that’s free of any overlayed information.
- Good—A smartphone or tablet with an HDMI adaptor offers a good option that’s compact and easy to set up anywhere.
- Better—A point-and-shoot camera, action camera, or video camcorder with features like zoom and deeper exposure and focus control will take things even further.
- Best—A DSLR or mirrorless camera is the ultimate solution, offering the best image quality for a cinematic look, interchangeable lenses, and improved performance in low-light conditions.
Upgrade Your Sound Too
The V-02HD MK II also includes a 10-channel digital audio mixer with Roland’s legendary sound quality. There are two audio inputs with 3.5 mm jacks, and each supports a microphone—including lavalier mics that require plug-in power—or stereo audio from a smartphone, mixer, or other device. Embedded stereo audio from your HDMI sources can be mixed in as well, including microphones connected to your cameras.
Switch with Your Feet
If you give demonstrations or perform in your livestreams, your hands are busy with that task. The V-02HD MK II supports control with up to two optional BOSS footswitches, allowing you to direct your stream without interrupting your presentation. Stomp on a footswitch to switch camera angles, cut to a static image, transition scene layouts, fade picture-in-picture windows, and more.
Go Deeper with Advanced Pro A/V Features
Out of the box, the V-02HD MK II gives you the dedicated controls you need to switch cameras and adjust video and audio sources when you go live. But if you want to dive deeper, there’s a world of advanced features and custom assignments to explore. Connecting an HDMI monitor to the Preview Out provides a display for adjusting a vast range of functions from the V-02HD MK II panel. And with Roland's remote control apps for iPad, macOS, and Windows, you can operate the V-02HD MK II via an intuitive graphical interface.
More Audio Control
Access full mixing functions for all audio sources, add studio polish with compressor, EQ, and reverb, and have fun with formant shifting and robot sounds with the unique voice changer effect. It’s also possible to independently delay the audio inputs and outputs—including the headphones output—if you have any synchronization issues with your cameras.
Visual Effects and Scenes
Adding video effects and creating scenes has become easier with software, but they put a big burden on your computer. The V-02HD MK II provides a dedicated hardware solution that lightens that load. Via the preview monitor and apps, you can set up picture-in-picture windows, create titles and lower thirds, composite scenes, and much more.
Footswitch Assignment
If you’ve added footswitches to your system, you can set custom functions for them in the preview monitor and remote apps.
Wireless Camera Expansion with the AeroCaster Switcher
The purchase of a V-02HD MK II provides free access to Roland’s AeroCaster Switcher for iPad, a powerful solution to cleanly expand your camera setup without the hassle of extra cables. With this unique app, you can wirelessly connect and switch up to five smartphone or tablet cameras, then output a combined program feed to the V-02HD MK II or another supported Roland switcher with HDMI input.
The dedicated V-02HD MK II Remote app turns an iPad into an efficient touch interface for the V-02HD MK II. Run essential switching functions, mix audio with virtual faders, change settings and effect parameters quickly, and create up to eight custom scenes for seamless setup changes.
V-02HD MK II RCS for macOS and Windows
With the V-02HD MK II RCS application for macOS and Windows,* you can control nearly all V-02HD MK II functions remotely from your computer via USB. V-02HD MK II RCS can run at the same time as your streaming software, allowing you to direct the entire production from your computer screen.
SPECIFICATIONS
Video Processing
- 4:4:4 (Y/Pb/Pr), 10-bit
Input Connectors
- INPUT 1--2: HDMI type A x 2
* HDCP Supported
* Multi-format Supported
Output Connectors
- PROGRAM OUT: HDMI type A*
- PREVIEW OUT: HDMI type A*
- USB STREAM:USB Type-C (TM)
* HDCP Supported
* Multi-format Supported
Input Formats
- 480/59.94i, 480/59.94p, 720/59.94p, 1080/59.94i, 1080/59.94p, 1080/60p, 1080/29.97p, 1080/30p *1
- 576/50i, 576/50p, 720/50p, 1080/50i, 1080/50p, 1080/25p *2
- 1080/23.98p, 1080/24p
- VGA (640 x 480/60Hz), SVGA (800 x 600/60Hz), XGA (1024 x 768/60Hz)
- WXGA (1280 x 800/60Hz), SXGA (1280 x 1024/60Hz)
- FWXGA (1366 x 768/60Hz), SXGA+ (1400 x 1050/60Hz)
- UXGA (1600 x 1200/60Hz), WUXGA (1920 x 1200/60Hz)
* The refresh rate is the maximum value of each resolution.
* Conforms to CEA-861-E, VESA DMT Version 1.0 Revision 11.
* 1920 x 1200/60 Hz: Reduced blanking
* The input interlaced video signal is converted to progressive video signal by internal processing.
*1 FRAME RATE = 59.94 Hz
*2 FRAME RATE = 50 Hz
Output Formats
PROGRAM OUT, PREVIEW OUT:
- 480/59.94p, 720/59.94p, 1080/59.94i, 1080/59.94p, 1080/29.97p *1
- 576/50p, 720/50p, 1080/50i, 1080/50p, 1080/25p *2
- SVGA (800 x 600/60 Hz), XGA (1024 x 768/60 Hz)
- WXGA (1280 x 800/60 Hz), FWXGA (1366 x 768/60 Hz)
- SXGA (1280 x 1024/60 Hz), SXGA+ (1400 x 1050/60 Hz)
- UXGA (1600 x 1200/60 Hz), WUXGA (1920 x 1200/60 Hz)
- HD (1280 x 720/60 Hz), FHD (1920 x 1080/60 Hz)
* Conforms to VESA DMT Version 1.0 Revision 11.
* The output refresh rates of 800 x 600--1400 x 1050 are 75 Hz when the unit's frame rate setting is 50 Hz.
* 1920 x 1200/60 Hz: Reduced blanking
*1 FRAME RATE = 59.94 Hz
*2 FRAME RATE = 50 Hz
USB STREAM:
- 1080/60p, 720/60p, 640 x 480/60p *1
- 1080/59.94p, 720/59.94p, 640 x 480/59.94p *2
- 1080/29.97p, 720/29.97p, 640 x 480/29.97p *3
- 1080/50p, 720/50p, 640 x 480/50p *4
- 1080/25p, 720/25p､640 x 480/25p *5
*Uncompressed format (YUY2) and Compressed format (Motion JPEG) supported.
*1 FRAME RATE(USB OUT) = 60 Hz
*2 FRAME RATE(USB OUT) = 59.94 Hz
*3 FRAME RATE(USB OUT) = 29.97 Hz
*4 FRAME RATE(USB OUT) = 50 Hz
*5 FRAME RATE(USB OUT) = 25 Hz
Video Effects
- Transition: CUT, MIX (DISSOLVE), WIPE (9 types)
- Composition: PinP (RECTANGLE, CIRCLE, DIAMOND), KEY (Luminance Key, Chroma Key)
- Visual Effects (14 types): MOSAIC, WAVE, RGB REPLACE, COLORPASS, NEGATIVE, COLORIZE, POSTERIZE, SILHOUETTE, EMBOSS, FIND EDGES, MONOCOLOR, HUE OFFSET, SATURATION OFFSET, VALUE OFFSET
- Others: Flip horizontal, Flip vertical, Still Image Capture, Still Image Playback, Output fade (Audio, Video: WHITE or BLACK), Test pattern output
Dimensions
- 160 (W) x 108 (D) x 51 (H) mm
- 6-5/16 (W) x 4-1/4 (D) x 2-1/16 (H) inches
Weight (excluding AC adaptor)
- 0.6 kg
- 1 lbs 6 oz
Accessories
- Startup Guide
- AC adaptor
- Power cord
- Cord hook
Options (sold separately)
- Footswitch: BOSS FS-5U, FS-6, FS-7
- Expression Pedal: EV-5, BOSS FV-500L, FV-500H
Audio Processing
- Sampling rate: 24 bits/48 kHz
Audio formats
- Linear PCM, 24 bits/48 kHz, 2ch
Input Connectors
Analog:
- AUDIO IN 1--2: Stereo miniature type x 2, plug-in power supported
Digital:
- USB STREAM: USB Type-C (™)
- INPUT 1--2: HDMI Type A x 2
Output Connectors
Analog:
- PHONES: Stereo miniature type
Digital:
- USB STREAM: USB Type-C (TM)
- PROGRAM OUT: HDMI type A
- PREVIEW OUT: HDMI type A
Input Level
- AUDIO IN: -10 dBu (Maximum: +10 dBu)
Input Impedance
- AUDIO IN: 10 k ohms
Output Level
- PHONES: 92 mW + 92 mW (32 ohms)
Output Impedance
- PHONES: 10 ohms
Audio Effects
- Delay, Reverb, High pass filter, Noise gate, De-esser, Compressor, Equalizer, Voice changer
- Multi-band compressor, Limiter, Test tone output
Other Connectors
- USB STREAM: USB Type-C (TM) (for backup from PC, for remote control from PC and iPad)
- CTL/EXP:1/4-inch TRS phone type (for remote control from foot switch and expression pedal)
Other Functions
- Preset Memory (8 types)
- Panel lock function
- EDID Emulator
- Auto Switching
- Auto Input Detect
Power Supply
- AC Adaptor
Current Draw
- 1.4 A
Power Consumption
- 12.6 W
Operation Temperature
- +0 to +40 degrees Celsius
- +32 to +104 degrees Fahrenheit
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Affordable, Comprehensive Product Protection from Mulberry
Bananas At Large has partnered with Mulberry to provide you with extended product protection.
Longer-term protection for your purchase
Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.
Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
Product Failures and Defects
If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements
For full coverage details, visit https://www.getmulberry.com
The Best Customer Service in Product Protection
- File your claim in just a few clicks
- No subscriptions or deductibles
- Rapid repairs & replacements
- Highly-rated customer support team
- Gotcha-free coverage
- Easy-to-use digital customer portal
Customers Love Mulberry
“They Make it so easy and fast to make a claim! Worth every penny for my items.”
“Great customer service. Quick Responses. Very Helpful.”
“Absolutely amazing people and help. They do an outstanding job.”
“Highly recommended if the option to have Mulberry insure your expensive piece is there.”
“Outstanding customer service.”
“The employees were very thorough and followed up after every step.”
How does it work
Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.
Get approved and get your claim resolved!
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
- Hassle-free online claims
- No deductibles or hidden fees
Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.
What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.
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