Strymon TimeLine MX Next Generation Multi-Delay Workstation Pedal
New
Strymon TimeLine MX Next Generation Multi-Delay Workstation Pedal
Strymon

Strymon TimeLine MX Next Generation Multi-Delay Workstation Pedal

  • Product SKU: Z120-TLMX

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The Next Generation

The most powerful delay pedal ever.

TimeLine MX delivers stunning studio quality delays and a host of new professional features in an elegant and intuitive stage-ready design. Every sound is carefully tuned to react musically to your playing, and every control has been calibrated for an intuitive feel and response. From classic echoes dripping with vintage vibe to captivating and modern sounds that push the envelope, TimeLine MX is full of fresh inspiration.


Time Machine From The Future


TimeLine MX delivers an extraordinary combination of premium features in a single pedal.

  • 12 World-Class Delay Machines: TimeLine MX features new Oil Can, Spectral, Drum, Reverb and MultiTap engines in addition to significant enhancements to the other classic TimeLine delay machines.
  • Reverb Plus Delay: In addition to 11 delay engines, a stellar new reverb engine is included, allowing TimeLine MX to be your all-in-one delay plus reverb pedal.
  • Two Effects At Once: Dual delays can be routed in Series, Parallel or Split modes, and individually panned per engine.
  • Full MIDI Control And More: Change presets and control parameters with MIDI via USB-C, TRS, or DIN connections. Access the looper controls (including reverse, redo and half speed) without entering Looper mode. Adjust controls via an expression pedal while you play. All this and more in an elegant and easy-to-use pedal.
  • Five Minute Stereo Looper: TimeLine MX features an integrated Stereo Looper with selectable multi or 1 Button Looper modes. The looper can be placed before or after the delay effects, and in 1 Button Mode it can be used on the fly without switching to Looper mode.
  • Stereo Input/Output Plus Stereo Send and Return: All jacks are TRS stereo providing selectable I/O configurations for any professional setup, including stereo or mono effects send/return, wet/dry, and wet/dry/wet.

TimeLines_ComparisonChart_FinalV1_Site-2-scaled

Strymon's Most Powerful Delay Pedal Ever


Raw Processing Power

Timeline MX uses a high-performance tri-core 800 MHz ARM processor that delivers a staggering amount of computing power, all of which is fully dedicated to producing truly breathtaking delay (and reverb) sounds. That power means that every original behavioral quirk — from electro-mechanical variations to the analog circuits of classic digital technologies — was lovingly recreated.

Two Effects At Once

TimeLine MX allows you to use two engines at once for powerful sound design, intricate rhythms, or combining delay and reverb in a single preset. You can switch between delay engines with a single button press while editing, and easily see the Series, Parallel or Split audio routing state clearly displayed onscreen. For a more interactive experience, you can dedicate a footswitch to control each engine’s on/off state if you desire.

Introducing Spectral Delay

This original take on a granular delay has a uniquely musical response with controls that yield intriguing and delightful results. Use it to slice your signal into fragments and then apply pitch, reverse, time stretch or filter effects to create a montage of glitchy patterns or fascinating panoramas. All this plus adjustable Grain Shape means you can easily create a vast range of fascinating textures.

Brand New MultiTap Delay

Lose yourself in complex rhythms with per-tap control over pan, level, feedback, filter type and cutoff frequency. An easy-to-use and intuitive UI ensures that this eight-tap delay provides ear-catching results. Choose from a variety of built-in patterns or create your own. You can even configure MultiTap to provide eight parallel delay lines. Pair it with another delay type to lock in your rhythms in ways you might never have experienced before.

All New Reverb

A luxurious new reverb engine provides everything from small rooms to expansive ambient soundscapes with beautiful long decays. This exceptionally smooth-sounding reverb also allows you to dial in Grit, to generate saturated and overdriven harmonics before and after the reverb tank. Taking inspiration from Strymon's Flint pedal, this reverb features optional tremolo on the wet signal with adjustable speed and depth.

Stereo Panning

To offer the most flexible audio routing possible, Strymon added a pan control to the output of each delay engine. Push individual algorithms off to the right so that you can hear the repeats even more distinctly in a Dual scenario, or push both machines farther to the sides to leave more space in the middle of the stereo field. It can be a powerful control when used creatively.

Swell and Duck

The original TimeLine included Swell and Duck as two separate delay machines. With TimeLine MX, Swell and Duck are now available for every delay engine. Swell applies a fade-in of the selected time to the repeats, providing a softer attack. Turn the Mix to full wet and turn up the repeats for ethereal ambient effects. Use Duck to keep delay repeats quieter while you’re playing, and then naturally fade up and get louder when you are not. Set the Duck amount and release time as desired.

Stereo Input/Output Plus Stereo Send and Return

All jacks are TRS stereo providing selectable I/O configurations for any professional setup, including stereo or mono effects send/return, wet/dry, and wet/dry/wet.


Delay Machines


dTAPE

Immerse yourself in the legendary sound of classic sliding-head tape echo machines. You can shape your tone with control of Low End, Wow & Flutter, Tape Crinkle, and more. The new MX voice allows you to drive the tape harder by increasing the Record Level, while the Classic TimeLine voice delivers its own unique grit with control of the Tape Bias

dBUCKET

Select dBUCKET for the authentic, detailed experience of classic analog bucket-brigade delays, long coveted for their warm repeats and pleasant signal degradation. Choose between the Classic TimeLine or all-new MX algorithm and shape your sound with lush, fully adjustable modulation.

DIGITAL

Choose between multiple captivating rack delay voicings spanning the 1980s to today. 24/96 delivers a modern, clean delay with subtle dynamics processing, while ADM uses an early-80s adaptive delta modulation process for snappy, percussive repeats. 12 Bit applies a mid-80s conversion method for darker, warmer repeats, and Classic recreates the original TimeLine pedal’s digital sound, rounder and fatter while retaining its clarity. Enable Repeat Dynamics to let your repeats decay more rapidly with a natural feel.

DRUM

The beloved mechanical inconsistencies of vintage drum echo units are all meticulously reproduced here, complete with their unique warble and soft-clip textures. Enable individual play heads and vary their spacing, level, feedback and panning to generate evolving patterns.

OIL CAN

This vintage circuit’s recreation serves up darker, murkier, and less predictable results than other traditional echo types.

Its unique off-kilter repeats and syrupy modulations shift and morph over time, creating sustained atmospheric textures.

MULTITAP

This intriguing delay offers an endless variety of MultiTap patterns perfect for both rhythmic and ambient uses, and everything in between.

Modify templates, patterns, note divisions, filtering and stereo panning for dimensional and trance-like results.

SPECTRAL

This granular delay slices your signal into fragments and applies pitch, reverse, time stretch or filter effects to create a montage of glitchy patterns or fascinating panoramas. Adjust Grain Shape for a vast range of textures.

This engine really rewards experimentation.

REVERSE

Play a phrase and hear it echo back in reverse. The reverse process is synced to both your playing and the tempo for a consistently repeatable reverse experience.

ICE

Slices and dices your input signal and plays the pieces back with a selectable interval shift that ranges between one octave down and two octaves up.

LO FI

Creatively destruct your signal with bit crushing and sample rate reduction. Select from several hand-crafted filters including transistor radios, telephones, and more. Strymon's exclusive dVINYL algorithm is also included for adding realistic vinyl effects.

Try controlling the sample rate with an expression pedal for interesting results.

FILTER

Morphs your sound with synchronized tremolo and dynamic filtering, unlocking endless shape-shifting possibilities. Choose from several LFO waveshapes and tweak filter controls for speed, depth, Q, cutoff, and more.

REVERB

A new and wide-ranging reverb engine capable of delivering everything from intimate spaces to larger-than-life sustained washes.

Inspired by Strymon's Flint pedal, it also offers Tremolo modulation on the wet signal for enhanced texture.


MORE FEATURES


Ready To Play

Strymon's most powerful delay pedal ever is also Strymon's most flexible onstage, combining intuitive operation with features professional musicians will appreciate. The bright OLED screen is easy to read even in harsh conditions, and navigation is user-friendly and clear. You can use the dedicated Tap Tempo footswitch to ensure that you’re in time with the rest of the musicians onstage as well as to control the one-button looper, and you can also control each machine separately in a Dual patch with your feet. Full MIDI control over every relevant parameter and extensive I/O including a hardware effects loop mean TimeLine MX can easily integrate into any rig.

Upcoming Nixie 2 Compatibility

Unleash the full power of TimeLine MX with Nixie 2. Create and edit presets, tweak every setting in real time, and hear your changes instantly. Back up your favorite sounds with a click so you never lose that perfect patch. Nixie 2 also lets you connect and control multiple supported Strymon pedals in one streamlined platform, so you can edit your whole rig from one place.

SPECIFICATIONS


Ins, Outs, and Switches

  • Stereo input & output
  • Switchable I/O configurations for normal, mono or stereo effects loop, wet/dry, and wet/dry/wet
  • Dedicated TAP footswitch for setting Delay Time and accessing 1 Button Looper
  • Infinite repeats for delay feedback effects and infinite reverb sustain (press and hold the lit A or B footswitch on the current preset)
  • Premium analog circuits with discrete JFET input preamp and low impedance output section
  • Selectable input level for instrument and line level signals
  • Analog dry path for a zero-latency dry signal that is never converted to digital
  • True Bypass (electromechanical relay switching) or selectable Buffered Bypass
  • EXP input allows the connection of an optional TRS expression pedal, MultiSwitch, MultiSwitch Plus, or TRS MIDI connection
  • USB-C jack can be used for performing firmware updates, for MIDI I/O, and for upcoming Nixie 2 editor compatability

Audio Quality

  • Input Impedance: 1 Meg Ohm
  • Output Impedance: 100 Ohm
  • A/D & D/A: 24-bit, 96 kHz
  • Max Input Level: +10 dBu
  • Signal/Noise: 116 dB typical
  • High-performance 800MHz tri-core ARM processor
  • 32-bit floating point processing

Power Requirements

  • Use an adapter with the following rating: 2.1mm, center-negative, 9VDC, 500mA minimum (sold separately)

More

  • Strong and lightweight anodized aluminum chassis
  • Dimensions: 5” deep x 7” wide x 1.87” tall / 12.7 cm deep x 17.2 cm wide x 4.8 cm tall
  • Designed and built in the USA

The Next Generation

The most powerful delay pedal ever.

TimeLine MX delivers stunning studio quality delays and a host of new professional features in an elegant and intuitive stage-ready design. Every sound is carefully tuned to react musically to your playing, and every control has been calibrated for an intuitive feel and response. From classic echoes dripping with vintage vibe to captivating and modern sounds that push the envelope, TimeLine MX is full of fresh inspiration.


Time Machine From The Future


TimeLine MX delivers an extraordinary combination of premium features in a single pedal.

  • 12 World-Class Delay Machines: TimeLine MX features new Oil Can, Spectral, Drum, Reverb and MultiTap engines in addition to significant enhancements to the other classic TimeLine delay machines.
  • Reverb Plus Delay: In addition to 11 delay engines, a stellar new reverb engine is included, allowing TimeLine MX to be your all-in-one delay plus reverb pedal.
  • Two Effects At Once: Dual delays can be routed in Series, Parallel or Split modes, and individually panned per engine.
  • Full MIDI Control And More: Change presets and control parameters with MIDI via USB-C, TRS, or DIN connections. Access the looper controls (including reverse, redo and half speed) without entering Looper mode. Adjust controls via an expression pedal while you play. All this and more in an elegant and easy-to-use pedal.
  • Five Minute Stereo Looper: TimeLine MX features an integrated Stereo Looper with selectable multi or 1 Button Looper modes. The looper can be placed before or after the delay effects, and in 1 Button Mode it can be used on the fly without switching to Looper mode.
  • Stereo Input/Output Plus Stereo Send and Return: All jacks are TRS stereo providing selectable I/O configurations for any professional setup, including stereo or mono effects send/return, wet/dry, and wet/dry/wet.

TimeLines_ComparisonChart_FinalV1_Site-2-scaled

Strymon's Most Powerful Delay Pedal Ever


Raw Processing Power

Timeline MX uses a high-performance tri-core 800 MHz ARM processor that delivers a staggering amount of computing power, all of which is fully dedicated to producing truly breathtaking delay (and reverb) sounds. That power means that every original behavioral quirk — from electro-mechanical variations to the analog circuits of classic digital technologies — was lovingly recreated.

Two Effects At Once

TimeLine MX allows you to use two engines at once for powerful sound design, intricate rhythms, or combining delay and reverb in a single preset. You can switch between delay engines with a single button press while editing, and easily see the Series, Parallel or Split audio routing state clearly displayed onscreen. For a more interactive experience, you can dedicate a footswitch to control each engine’s on/off state if you desire.

Introducing Spectral Delay

This original take on a granular delay has a uniquely musical response with controls that yield intriguing and delightful results. Use it to slice your signal into fragments and then apply pitch, reverse, time stretch or filter effects to create a montage of glitchy patterns or fascinating panoramas. All this plus adjustable Grain Shape means you can easily create a vast range of fascinating textures.

Brand New MultiTap Delay

Lose yourself in complex rhythms with per-tap control over pan, level, feedback, filter type and cutoff frequency. An easy-to-use and intuitive UI ensures that this eight-tap delay provides ear-catching results. Choose from a variety of built-in patterns or create your own. You can even configure MultiTap to provide eight parallel delay lines. Pair it with another delay type to lock in your rhythms in ways you might never have experienced before.

All New Reverb

A luxurious new reverb engine provides everything from small rooms to expansive ambient soundscapes with beautiful long decays. This exceptionally smooth-sounding reverb also allows you to dial in Grit, to generate saturated and overdriven harmonics before and after the reverb tank. Taking inspiration from Strymon's Flint pedal, this reverb features optional tremolo on the wet signal with adjustable speed and depth.

Stereo Panning

To offer the most flexible audio routing possible, Strymon added a pan control to the output of each delay engine. Push individual algorithms off to the right so that you can hear the repeats even more distinctly in a Dual scenario, or push both machines farther to the sides to leave more space in the middle of the stereo field. It can be a powerful control when used creatively.

Swell and Duck

The original TimeLine included Swell and Duck as two separate delay machines. With TimeLine MX, Swell and Duck are now available for every delay engine. Swell applies a fade-in of the selected time to the repeats, providing a softer attack. Turn the Mix to full wet and turn up the repeats for ethereal ambient effects. Use Duck to keep delay repeats quieter while you’re playing, and then naturally fade up and get louder when you are not. Set the Duck amount and release time as desired.

Stereo Input/Output Plus Stereo Send and Return

All jacks are TRS stereo providing selectable I/O configurations for any professional setup, including stereo or mono effects send/return, wet/dry, and wet/dry/wet.


Delay Machines


dTAPE

Immerse yourself in the legendary sound of classic sliding-head tape echo machines. You can shape your tone with control of Low End, Wow & Flutter, Tape Crinkle, and more. The new MX voice allows you to drive the tape harder by increasing the Record Level, while the Classic TimeLine voice delivers its own unique grit with control of the Tape Bias

dBUCKET

Select dBUCKET for the authentic, detailed experience of classic analog bucket-brigade delays, long coveted for their warm repeats and pleasant signal degradation. Choose between the Classic TimeLine or all-new MX algorithm and shape your sound with lush, fully adjustable modulation.

DIGITAL

Choose between multiple captivating rack delay voicings spanning the 1980s to today. 24/96 delivers a modern, clean delay with subtle dynamics processing, while ADM uses an early-80s adaptive delta modulation process for snappy, percussive repeats. 12 Bit applies a mid-80s conversion method for darker, warmer repeats, and Classic recreates the original TimeLine pedal’s digital sound, rounder and fatter while retaining its clarity. Enable Repeat Dynamics to let your repeats decay more rapidly with a natural feel.

DRUM

The beloved mechanical inconsistencies of vintage drum echo units are all meticulously reproduced here, complete with their unique warble and soft-clip textures. Enable individual play heads and vary their spacing, level, feedback and panning to generate evolving patterns.

OIL CAN

This vintage circuit’s recreation serves up darker, murkier, and less predictable results than other traditional echo types.

Its unique off-kilter repeats and syrupy modulations shift and morph over time, creating sustained atmospheric textures.

MULTITAP

This intriguing delay offers an endless variety of MultiTap patterns perfect for both rhythmic and ambient uses, and everything in between.

Modify templates, patterns, note divisions, filtering and stereo panning for dimensional and trance-like results.

SPECTRAL

This granular delay slices your signal into fragments and applies pitch, reverse, time stretch or filter effects to create a montage of glitchy patterns or fascinating panoramas. Adjust Grain Shape for a vast range of textures.

This engine really rewards experimentation.

REVERSE

Play a phrase and hear it echo back in reverse. The reverse process is synced to both your playing and the tempo for a consistently repeatable reverse experience.

ICE

Slices and dices your input signal and plays the pieces back with a selectable interval shift that ranges between one octave down and two octaves up.

LO FI

Creatively destruct your signal with bit crushing and sample rate reduction. Select from several hand-crafted filters including transistor radios, telephones, and more. Strymon's exclusive dVINYL algorithm is also included for adding realistic vinyl effects.

Try controlling the sample rate with an expression pedal for interesting results.

FILTER

Morphs your sound with synchronized tremolo and dynamic filtering, unlocking endless shape-shifting possibilities. Choose from several LFO waveshapes and tweak filter controls for speed, depth, Q, cutoff, and more.

REVERB

A new and wide-ranging reverb engine capable of delivering everything from intimate spaces to larger-than-life sustained washes.

Inspired by Strymon's Flint pedal, it also offers Tremolo modulation on the wet signal for enhanced texture.


MORE FEATURES


Ready To Play

Strymon's most powerful delay pedal ever is also Strymon's most flexible onstage, combining intuitive operation with features professional musicians will appreciate. The bright OLED screen is easy to read even in harsh conditions, and navigation is user-friendly and clear. You can use the dedicated Tap Tempo footswitch to ensure that you’re in time with the rest of the musicians onstage as well as to control the one-button looper, and you can also control each machine separately in a Dual patch with your feet. Full MIDI control over every relevant parameter and extensive I/O including a hardware effects loop mean TimeLine MX can easily integrate into any rig.

Upcoming Nixie 2 Compatibility

Unleash the full power of TimeLine MX with Nixie 2. Create and edit presets, tweak every setting in real time, and hear your changes instantly. Back up your favorite sounds with a click so you never lose that perfect patch. Nixie 2 also lets you connect and control multiple supported Strymon pedals in one streamlined platform, so you can edit your whole rig from one place.

SPECIFICATIONS


Ins, Outs, and Switches

  • Stereo input & output
  • Switchable I/O configurations for normal, mono or stereo effects loop, wet/dry, and wet/dry/wet
  • Dedicated TAP footswitch for setting Delay Time and accessing 1 Button Looper
  • Infinite repeats for delay feedback effects and infinite reverb sustain (press and hold the lit A or B footswitch on the current preset)
  • Premium analog circuits with discrete JFET input preamp and low impedance output section
  • Selectable input level for instrument and line level signals
  • Analog dry path for a zero-latency dry signal that is never converted to digital
  • True Bypass (electromechanical relay switching) or selectable Buffered Bypass
  • EXP input allows the connection of an optional TRS expression pedal, MultiSwitch, MultiSwitch Plus, or TRS MIDI connection
  • USB-C jack can be used for performing firmware updates, for MIDI I/O, and for upcoming Nixie 2 editor compatability

Audio Quality

  • Input Impedance: 1 Meg Ohm
  • Output Impedance: 100 Ohm
  • A/D & D/A: 24-bit, 96 kHz
  • Max Input Level: +10 dBu
  • Signal/Noise: 116 dB typical
  • High-performance 800MHz tri-core ARM processor
  • 32-bit floating point processing

Power Requirements

  • Use an adapter with the following rating: 2.1mm, center-negative, 9VDC, 500mA minimum (sold separately)

More

  • Strong and lightweight anodized aluminum chassis
  • Dimensions: 5” deep x 7” wide x 1.87” tall / 12.7 cm deep x 17.2 cm wide x 4.8 cm tall
  • Designed and built in the USA

Financing and Leasing Options

Make music more affordable with our flexible financing and leasing options. Applying takes just a few minutes, or you can simply select your preferred option at checkout.

We offer the following financing and leasing options: Affirm, Synchrony, Acima Leasing, and more! 

Click here for details.

Affordable, Comprehensive Product Protection from Mulberry

Bananas At Large has partnered with Mulberry to provide you with extended product protection.


Longer-term protection for your purchase

Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.

Protect against, drops, spills, and more!

Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.

Product Failures and Defects

If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements

For full coverage details, visit https://www.getmulberry.com


The Best Customer Service in Product Protection

  • File your claim in just a few clicks
  • No subscriptions or deductibles
  • Rapid repairs & replacements
  • Highly-rated customer support team
  • Gotcha-free coverage
  • Easy-to-use digital customer portal
The Best Customer Service in Product Protection

Customers Love Mulberry

“They Make it so easy and fast to make a claim! Worth every penny for my items.”

M. Olsen

“Great customer service. Quick Responses. Very Helpful.”

Rhonda

“Absolutely amazing people and help. They do an outstanding job.”

Tyler Hensley

“Highly recommended if the option to have Mulberry insure your expensive piece is there.”

Jarrid Garner

“Outstanding customer service.”

Elizabeth Feess

“The employees were very thorough and followed up after every step.”

Amanda Flores

How does it work

Purchase your Mulberry protection plan

Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.

File a claim if something happens

Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.

Get approved and get your claim resolved!

Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.


FAQs

What does the Mulberry plan cover?

Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.

What is Mulberry?

Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:

  • 24/7 customer support
  • Hassle-free online claims
  • No deductibles or hidden fees

Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.

How do I sign up for a Mulberry protection plan

It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a claim?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com

Will I have to pay a deductible or any other fees?

You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.

What happens if I return or exchange my product?

Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.

Returns

  • Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
  • All Pre-Owned products may be returned in 48 hours.
  • All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

Original Freight, Packing materials and handling fees are not refundable.

Accidental/Order By Mistake

Due to the multi step process to fully check out a purchase, Bananas At Large does not recognize "Accidental or Ordered By Mistake and want to change payment method" as cancelation or refund reason. Bananas is charged processing fees for the purchase and refund as well as expends staff payroll time to process these. Refund requests for this reason will be denied or negotiated a cancelation fee to cover expenses. Please only check out when truly ready to purchase.

See our full Return Policy for all of the pertinent details.


Freight damage policy

If your shipment arrives with visible freight damage (damage that occurred during shipping), please follow these steps within 24 hours of delivery:

  • Notify us immediately by emailing [your email address] or contacting customer support.
  • Keep all original packaging, including boxes, pallets, foam, and any shipping materials. Do not discard anything.
  • Take clear photographs of:
    • The damaged item(s)
    • The exterior and interior of the packaging
    • Any visible damage to the packaging itself
    • The shipping label (if possible)

Prompt reporting is essential. Any delay beyond 24 hours may result in your claim being denied by the shipping carrier, which could prevent us from processing a replacement or refund.

Once we receive your notification and photos, our team will review the claim and guide you through the next steps. We work quickly to resolve freight damage issues so you can get a replacement or resolution as soon as possible.

Important Note: This policy applies only to damage caused during transit by the carrier. Damage caused by improper unpacking, misuse, or after the item has been properly received is not covered under freight damage.


Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.

  • Service available upon request.
  • Signature Required applied to all online orders over $200.
  • Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
  • Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.


Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

  1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
  2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
  3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
  4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
    1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
    2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.


Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.


Local pickup only

Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 


Shipping items with tubes

Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

 

Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.gov.