Yamaha PSRE383 61-Key Portable Keyboard
- Product SKU: PSRE383
Price Match Guarantee
Easy Returns
Note: This item is available for Local Pickup Only. Please contact us for shipping arrangements.
Buy Online, Pick up In-Store
MAKE YOUR FIRST KEYBOARD THE BEST. MAKE IT YAMAHA.
Yamaha’s entry-level keyboards respond to your inner thoughts and emotions, and help you perform expressively. With a touch response function that lets you fully control the dynamics of the sound, plus 650 different instrument Voices, including grand piano and others—as well as comprehensive lesson features—they make both your play and practice more authentic and enjoyable.
61-key, standard model of Portable Keyboard for those who touch keyboard instrument for the first time, or even for players for performance usage. It is loaded with versatile functions, an expressive touch-sensitive keyboard action and many convenient functions so that even beginners can enjoy playing it right away.
- 650 high quality Voices, 260 auto accompaniment Styles
- Touch-sensitive keyboard with 48-note polyphony
- 125 onboard Songs, easy Song Book (available via web download)
- 12 Super Articulation Lite Voices
- Reverb, Chorus and 41 types of DSP effects
- 26 Harmony types
- 152 Arpeggio types
- Brand new "Auto Chord Play" function for Style
- "Keys to Success" with various lesson functions
- Duo mode
- USB Audio/MIDI Recording/Interface
- Battery operation (AAx6)
EXPRESSIVE PLAYING PLEASURE
Play the keys strongly and the sound gets louder. Play them softly and it becomes gentle and delicate. This expressive touch response function brings out even the most minute sound nuances in your performance. In addition, a vast variety of instrument Voices, including pianos, guitars, bass, drums and many others—plus a wealth of built-in songs—further expand your pleasure as you play.
Voices:
- Enjoy 650 stunning Voices including guitar, bass, strings, sax, trumpet, drums and percussion, as well as piano, organ, and other classic keyboard instruments, which together comprise a comprehensive library of musical sounds.
Songs:
- There are variety of built-in Presets Songs. You can enjoy the songs with lesson functions for supporting your practice and improve your playing skills. And also there is free downloadable songbook for the Preset Songs, which you can download from the “PSR-E383 related data download” website.
Touch response:
- Enjoy playing a touch-sensitive keyboard that accurately reflects every nuance of your playing, making your performances more musically expressive. Play the keys heavily for louder tones, or softly to achieve quieter sounds, to achieve true dynamic control of your music.
HAVE FUN, GET BETTER
The keyboard features 3-step Lessons that let you practice according to your own personal level, allowing you to practice with just your right hand, or your left hand, or both hands together with the built-in Songs, and practice the same phrases repeatedly as needed. It also evaluates your practice sessions, giving you feedback and even greater practice enjoyment.
3-Step Lessons:
- Try learning by yourself with the built-in songs on the PSR-E383. Even if you can’t read music or don’t know what keys to play, just practicing along with the three “Listen, learn when the notes sound, and play” steps shown on the keyboard screen will let you take lessons at home and improve on your own.
Keys To Success:
- The Keys To Success function lets you extract phrases that you need to master the built-in songs and practice them one step at a time. This means that you can concentrate on practicing important phrases and difficult points, making learning songs efficient.
AUTOMATIC BACKING MADE EASY
Simply by playing the root note of a chord (or the full chord), the powerful Style features automatically add rhythm, bass, and chordal backing notes to perfectly match the chords you play—easily allowing you to enjoy playing as if you were performing with an entire backing band. In addition, the Auto Chord Play function lets you automatically produce musically appropriate chord progressions and further expand your musical horizons.
Auto Chord Play:
- One of the true pleasures of playing a Yamaha digital keyboard is the fun of playing along with the Style auto accompaniment function, which makes it feel like you’re performing with a band even when you’re playing alone. We have prepared a wealth of video lesson content to help make improving your skills quicker and more enjoyable. You can use these instrument-specific lesson videos to make self-learning from home a more dynamic experience.
Smart Chord:
- Using the Smart Chord function lets you enjoy performing with automatic accompaniment from the Style feature, simply by playing the root note (the very bottom note) of a chord—you don’t even have to play the whole chord!
OTHER FEATURES
Super Articulation Lite:
- "Super Articulation Lite" is a feature that reproduces the sounds of playing methods that are unique to specific acoustic instruments. For example, if you select a guitar voice, you can realistically reproduce sounds such as guitar distortion and the harmonics of nylon guitar strings.
DSP Effects:
- This PSR-E383 comes with a DSP ("Digital Signal Processor") that allows you to apply a variety of on-board effects such as delay or distortion to the sound and adapt it to your performance. When a Voice that features a recommended DSP setting is selected the DSP effect is applied to the main Voice part.
Arpeggio function:
- Play back arpeggios (broken chords) automatically simply by playing the appropriate notes on the keyboard. For example, you could play the notes of a triad—the root, third, and fifth—and the arpeggio function will automatically create a variety of interesting phrases. This feature can be used creatively in music production as well as performance.
Registration memory:
- Save your favorite Voice and control panel settings so that you can call them up in an instant with the touch of a button, even while playing. No need to search for Voices, Styles and settings!
Rec'n'Share:
- If you want to take a video of your performance and share it on platforms like YouTube, TikTok and so on, Rec'n'Share is the way to go. Connect the PSR-E383 to your smart device, and record both video and audio at the same time to complete your video.
USB Audio Recording/Interface:
- Connect the PSR-E383 to your computer with a USB terminal for audio and MIDI use.
Direct UI:
- When selecting a Voice, Style, or function, you can directly select it using the category button/number button without having to turn a dial.
Duo Mode:
- Duo mode allows two people to play together on the same instrument by creating two middle C notes. Enjoy playing the piano with friends and family!
Song Book:
- The Song Book includes the musical scores of the built-in Songs, and also provides tips for the on-board lessons with images, glossary and more. You can download the Song Book from the “PSR-E383 related data download” website for free.
Headphones jack:
- You can practice without making any sound from the built-in speakers by connecting headphone.
Recording:
- The PSR-E383 comes equipped with a recording function that is a convenient aid to practice, making it easy to record your own performances so that you can listen to them again immediately. You can record just the left hand first, and then practice playing along with the right.
Battery Powered:
- The PSR-E383 can use either optional AA size batteries or the included AC adaptor, so you can enjoy playing in locations where there is no power available.
SPECIFICATIONS
Color:
- Cabinet Color: Black
Size/Weight:
- Width: 941 mm (37-1/16”)
- Height: 105 mm (4-1/8”)
- Depth: 317 mm (12-1/2”)
- Weight: 4.4 kg (9 lb, 11 oz) (not including batteries)
Keybed:
- Number of Keys: 61
- Type: Organ-Style
- Touch Response: Yes (Soft, Medium, Hard, Off)
Display:
- Type: Backlit LCD
- Language: English
Panel:
- Language: English
Voices:
- Tone Generating Technology: AWM Stereo Sampling
- Number of Polyphony (Max.): 48
- Number of Preset/Voices: 650 (258 Panel Voices + 25 Drum/SFX kits + 20 Arpeggio + 347 XGlite Voices)
- GM/XGlite Compatibility: Yes/Yes
Effects:
- DSP: 41 Types
- Reverb: 15 Types
- Chorus: 7 Types
- Master EQ: 5 Types
- Harmony: 26 Types
- Effects Functions: Dual, Split
- Arpeggio: 152 Types
- Melody Suppressor: Yes
Accompaniment:
- Number of Preset Styles: 260
- Fingering: Smart Chord, Multi finger
- Style Control: ACMP ON/OFF, SYNC START, START/STOP, INTRO/ENDING/rit., MAIN/AUTO FILL
- File Format: Style File Format (SFF)
Other Features:
- Music Database: 200
- One Touch Setting (OTS): Yes
- Auto Chord Play: 50 Chord Progressions
Expandability:
- Expansion Style: 10
Songs:
- Number of Preset Songs: 1
MAKE YOUR FIRST KEYBOARD THE BEST. MAKE IT YAMAHA.
Yamaha’s entry-level keyboards respond to your inner thoughts and emotions, and help you perform expressively. With a touch response function that lets you fully control the dynamics of the sound, plus 650 different instrument Voices, including grand piano and others—as well as comprehensive lesson features—they make both your play and practice more authentic and enjoyable.
61-key, standard model of Portable Keyboard for those who touch keyboard instrument for the first time, or even for players for performance usage. It is loaded with versatile functions, an expressive touch-sensitive keyboard action and many convenient functions so that even beginners can enjoy playing it right away.
- 650 high quality Voices, 260 auto accompaniment Styles
- Touch-sensitive keyboard with 48-note polyphony
- 125 onboard Songs, easy Song Book (available via web download)
- 12 Super Articulation Lite Voices
- Reverb, Chorus and 41 types of DSP effects
- 26 Harmony types
- 152 Arpeggio types
- Brand new "Auto Chord Play" function for Style
- "Keys to Success" with various lesson functions
- Duo mode
- USB Audio/MIDI Recording/Interface
- Battery operation (AAx6)
EXPRESSIVE PLAYING PLEASURE
Play the keys strongly and the sound gets louder. Play them softly and it becomes gentle and delicate. This expressive touch response function brings out even the most minute sound nuances in your performance. In addition, a vast variety of instrument Voices, including pianos, guitars, bass, drums and many others—plus a wealth of built-in songs—further expand your pleasure as you play.
Voices:
- Enjoy 650 stunning Voices including guitar, bass, strings, sax, trumpet, drums and percussion, as well as piano, organ, and other classic keyboard instruments, which together comprise a comprehensive library of musical sounds.
Songs:
- There are variety of built-in Presets Songs. You can enjoy the songs with lesson functions for supporting your practice and improve your playing skills. And also there is free downloadable songbook for the Preset Songs, which you can download from the “PSR-E383 related data download” website.
Touch response:
- Enjoy playing a touch-sensitive keyboard that accurately reflects every nuance of your playing, making your performances more musically expressive. Play the keys heavily for louder tones, or softly to achieve quieter sounds, to achieve true dynamic control of your music.
HAVE FUN, GET BETTER
The keyboard features 3-step Lessons that let you practice according to your own personal level, allowing you to practice with just your right hand, or your left hand, or both hands together with the built-in Songs, and practice the same phrases repeatedly as needed. It also evaluates your practice sessions, giving you feedback and even greater practice enjoyment.
3-Step Lessons:
- Try learning by yourself with the built-in songs on the PSR-E383. Even if you can’t read music or don’t know what keys to play, just practicing along with the three “Listen, learn when the notes sound, and play” steps shown on the keyboard screen will let you take lessons at home and improve on your own.
Keys To Success:
- The Keys To Success function lets you extract phrases that you need to master the built-in songs and practice them one step at a time. This means that you can concentrate on practicing important phrases and difficult points, making learning songs efficient.
AUTOMATIC BACKING MADE EASY
Simply by playing the root note of a chord (or the full chord), the powerful Style features automatically add rhythm, bass, and chordal backing notes to perfectly match the chords you play—easily allowing you to enjoy playing as if you were performing with an entire backing band. In addition, the Auto Chord Play function lets you automatically produce musically appropriate chord progressions and further expand your musical horizons.
Auto Chord Play:
- One of the true pleasures of playing a Yamaha digital keyboard is the fun of playing along with the Style auto accompaniment function, which makes it feel like you’re performing with a band even when you’re playing alone. We have prepared a wealth of video lesson content to help make improving your skills quicker and more enjoyable. You can use these instrument-specific lesson videos to make self-learning from home a more dynamic experience.
Smart Chord:
- Using the Smart Chord function lets you enjoy performing with automatic accompaniment from the Style feature, simply by playing the root note (the very bottom note) of a chord—you don’t even have to play the whole chord!
OTHER FEATURES
Super Articulation Lite:
- "Super Articulation Lite" is a feature that reproduces the sounds of playing methods that are unique to specific acoustic instruments. For example, if you select a guitar voice, you can realistically reproduce sounds such as guitar distortion and the harmonics of nylon guitar strings.
DSP Effects:
- This PSR-E383 comes with a DSP ("Digital Signal Processor") that allows you to apply a variety of on-board effects such as delay or distortion to the sound and adapt it to your performance. When a Voice that features a recommended DSP setting is selected the DSP effect is applied to the main Voice part.
Arpeggio function:
- Play back arpeggios (broken chords) automatically simply by playing the appropriate notes on the keyboard. For example, you could play the notes of a triad—the root, third, and fifth—and the arpeggio function will automatically create a variety of interesting phrases. This feature can be used creatively in music production as well as performance.
Registration memory:
- Save your favorite Voice and control panel settings so that you can call them up in an instant with the touch of a button, even while playing. No need to search for Voices, Styles and settings!
Rec'n'Share:
- If you want to take a video of your performance and share it on platforms like YouTube, TikTok and so on, Rec'n'Share is the way to go. Connect the PSR-E383 to your smart device, and record both video and audio at the same time to complete your video.
USB Audio Recording/Interface:
- Connect the PSR-E383 to your computer with a USB terminal for audio and MIDI use.
Direct UI:
- When selecting a Voice, Style, or function, you can directly select it using the category button/number button without having to turn a dial.
Duo Mode:
- Duo mode allows two people to play together on the same instrument by creating two middle C notes. Enjoy playing the piano with friends and family!
Song Book:
- The Song Book includes the musical scores of the built-in Songs, and also provides tips for the on-board lessons with images, glossary and more. You can download the Song Book from the “PSR-E383 related data download” website for free.
Headphones jack:
- You can practice without making any sound from the built-in speakers by connecting headphone.
Recording:
- The PSR-E383 comes equipped with a recording function that is a convenient aid to practice, making it easy to record your own performances so that you can listen to them again immediately. You can record just the left hand first, and then practice playing along with the right.
Battery Powered:
- The PSR-E383 can use either optional AA size batteries or the included AC adaptor, so you can enjoy playing in locations where there is no power available.
SPECIFICATIONS
Color:
- Cabinet Color: Black
Size/Weight:
- Width: 941 mm (37-1/16”)
- Height: 105 mm (4-1/8”)
- Depth: 317 mm (12-1/2”)
- Weight: 4.4 kg (9 lb, 11 oz) (not including batteries)
Keybed:
- Number of Keys: 61
- Type: Organ-Style
- Touch Response: Yes (Soft, Medium, Hard, Off)
Display:
- Type: Backlit LCD
- Language: English
Panel:
- Language: English
Voices:
- Tone Generating Technology: AWM Stereo Sampling
- Number of Polyphony (Max.): 48
- Number of Preset/Voices: 650 (258 Panel Voices + 25 Drum/SFX kits + 20 Arpeggio + 347 XGlite Voices)
- GM/XGlite Compatibility: Yes/Yes
Effects:
- DSP: 41 Types
- Reverb: 15 Types
- Chorus: 7 Types
- Master EQ: 5 Types
- Harmony: 26 Types
- Effects Functions: Dual, Split
- Arpeggio: 152 Types
- Melody Suppressor: Yes
Accompaniment:
- Number of Preset Styles: 260
- Fingering: Smart Chord, Multi finger
- Style Control: ACMP ON/OFF, SYNC START, START/STOP, INTRO/ENDING/rit., MAIN/AUTO FILL
- File Format: Style File Format (SFF)
Other Features:
- Music Database: 200
- One Touch Setting (OTS): Yes
- Auto Chord Play: 50 Chord Progressions
Expandability:
- Expansion Style: 10
Songs:
- Number of Preset Songs: 1
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Affordable, Comprehensive Product Protection from Mulberry
Bananas At Large has partnered with Mulberry to provide you with extended product protection.
Longer-term protection for your purchase
Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.
Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
Product Failures and Defects
If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements
For full coverage details, visit https://www.getmulberry.com
The Best Customer Service in Product Protection
- File your claim in just a few clicks
- No subscriptions or deductibles
- Rapid repairs & replacements
- Highly-rated customer support team
- Gotcha-free coverage
- Easy-to-use digital customer portal
Customers Love Mulberry
“They Make it so easy and fast to make a claim! Worth every penny for my items.”
“Great customer service. Quick Responses. Very Helpful.”
“Absolutely amazing people and help. They do an outstanding job.”
“Highly recommended if the option to have Mulberry insure your expensive piece is there.”
“Outstanding customer service.”
“The employees were very thorough and followed up after every step.”
How does it work
Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.
Get approved and get your claim resolved!
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
- Hassle-free online claims
- No deductibles or hidden fees
Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.
What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.
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