We're here to help! Our repairs are performed by Certified Stringed Instrument Service Specialists. We do stringed Instrument Restorations, Setups, Custom Modifications & More.
Hugo Mermet is a French guitar maker, Master Builder and Instrument Repair specialist based in San Rafael, California. After more than 15 years on stage as a musician and as a Master Builder and owner of Mermet Guitars in France, Hugo made the move to the Bay Area to open the next chapter of his career.
Hugo's experience as a maker gives him a deep understanding of the instrument, enhancing his ability to diagnose and suggest smart upgrades for your instrument. He is able to assess the instrument and assist the player with planning out custom modifications, upgrades, and improvements for any experience level or need.
Repair drop offs are accepted Monday through Saturday, but you can meet and talk shop with Hugo every Tuesday and Thursday at the San Rafael location. Please call, text 415-457-7600 or email ahead for an appointment.
Phone: (415) 457-7600 x 102
Warranty Assessment & Repair
Assessment Fee: $45* paid in full at time of drop off *Free for instruments purchased at Bananas at Large
We are pleased to assist in the warranty assessment and/or repair of your instrument. Please remember that the warranty coverage is limited to the specific part that needs to be repaired or replaced. Additional items or labor that are not covered under the warranty include (but are not limited to): strings or other products and labor involved with the repair of the instrument. Any additional labor such as restringing or setup of the instrument are NOT included in the warranty coverage.
Warranty Repairs Cover:
Part or product being replaced.
Only labor to replace defective part or product.
The companies we currently do warranty work for: Taylor, Fender, Ibanez, Martin.
Warranty Repairs do NOT cover:
Any other products or labor being provided
Restring, Setups, Repairs & More!
Minimum Bench Fee: $50
*Prices may vary on a case-by-case basis. Does not include cost of necessary parts, strings, or other accessories requested.
Costs do not include chosen strings
6-string Electric or Acoustic Guitars, 4-string Bass, Ukulele
12-string Electric or Acoustic Guitars, 6-string Classical Guitars, Mandolin & Banjo
Floyd Rose Tremolo & Specialty Instruments
Includes a general assessment of the instrument, fretboard cleaning and hydrating, buffing frets, tightening tuners and oiling hardware, string installation, truss rod adjustment, intonation, cleaning electronics, pickup height adjustment (if necessary), detailing and cleaning.
Hard Tail, Les Paul, Telecasters, Non-vintage Strats, basic 4-string Bass, Ukulele, Acoustic Guitars and Resonators
Vintage Strats, Jaguar, Jazzmaster, Bigsby, Classical, 7-string Electric, 5 & 6-String Bass, Mandolin, Archtop Guitars
Floyd Rose, 12-String Guitars, Specialty Instruments
Looking for extra low, buzz-free action? Add a fret-levelling service to your setup for $130! We can sand down your frets, levelling them together and re-crowning their tops, ensuring low action with no buzz.
Other Services & Customizations Available - Request a Quote Today!
Costs vary depending on the instrument labor needed & specific parts needed or requested. Call, text, Or email to get a consultation on your instrument’s needs.
Nut and/or Saddle Replacement
Bone nuts, composite nuts, Graphite nuts, and replacement saddles for various instruments
Truss Rod Adjustments or Intonation
Neck Set & Setup
Strap Button or Strap Lock Installation
Repairing Nuts or Saddles
Acoustic Bridge Install
Tuner Installation or Replacement
Acoustic Guitar Pickup Installation
Replacement Electric Guitar Installation
Complete or Partial Rewiring of Electric Guitars
Pot Replacement or Resolder
Switch Replacement or Resolder
Jack Replacement and/or Resolder
Need a more advanced repair? Hugo offers repairs for broken headstocks, bridge lifts, full re-frets, solid body routing, modifications, customizations, and so much more! Contact him today!