Roland TD-02K V-Drums Kit
- Product SKU: TD-02K
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Buy Online, Pick up In-Store
Start Your Drumming Journey the Right Way
The TD-02 series brings you the world’s finest entry-level electronic drumming experience—at an affordable price. Backed by decades of V-Drums innovation, these compact and highly expressive kits are far greater than the sum of their parts. Every element works together to form a complete musical foundation, from the world-class sounds and ultra-responsive pads to the onboard practice tools, robust hardware, and practical features for reducing noise when playing at home. And with expansion options such as Bluetooth® connectivity for mobile devices, upgradable pads, and more, you can easily grow your setup with genuine Roland accessories as needs evolve.
The TD-02K is the most compact kit in the series. It features a snare pad, three tom pads, a quiet beaterless kick pedal, three cymbal pads (hi-hat, crash, and ride), and a unique height-adjustable stand ideal for younger players.
FEATURES
- High-quality electronic drum kit for new and returning drummers, with authentic V-Drums sound, expression, and playability
- TD-02 module with 16 ready-to-play kits inspired by high-end V-Drums
- Add wireless audio/MIDI streaming to the module with the optional BOSS Bluetooth® Audio MIDI Dual Adaptor
- Onboard Coach functions for guided practice and steady development of drumming skills
- Built-in metronome with dedicated panel control and numerous rhythm subdivision and sound options
- Snare pad, three tom pads, and three cymbal pads (hi-hat, crash, and ride) with sensitive playing surfaces and expressive response for developing proper techniques
- Kick trigger and hi-hat controller pedals with noise-reducing design features for minimizing sound transfer to other rooms
- Rugged and stable three-post stand with adjustable height to suit players of all ages
- Perfectly adjust the response of each pad to your playing touch with a deep array of sensitivity settings
- Headphones output for quiet practice
- Audio input for drumming with music from a smartphone or music player
- USB audio/MIDI connectivity for working with music production apps on computers and mobile devices
- Expand and upgrade your drumming experience with a wide range of V-Drums accessories
Kit Configuration
- Sound Module: TD-02 x 1
- Snare: PD-4 x 1
- Tom: PD-4 x 3
- Hi-Hat: CY-5 x 1
- Crash: CY-5 x 1
- Ride: CY-5 x 1
- Kick Trigger Pedal: KT-1 x 1
- Hi-Hat Control Pedal: FD-1 x 1
- Drum Stand: TD-02K Three-Post Stand x 1
A Rock-Solid Drumming Foundation
When you’re just starting out, it’s essential to get a drumming setup that encourages you to build skills the right way. The expressive sounds, responsive pads, and comfortable layouts of TD-02 kits provide the foundation you need, helping you master authentic playing techniques that will translate to larger V-Drums sets and acoustic drums.
Highly Playable Drum Pads
Each TD-02 series kit features a full array of ultra-responsive drum pads, including a snare, three toms, and a space-saving kick pedal. The drum pads’ refined rubber surfaces feel just right to play, and it’s easy to adjust the angles and positions to your taste with the smooth hardware mounts.
Cymbal Pads with Authentic Feel
The crash and ride pads in TD-02 kits swing naturally when struck and can be choked by grabbing the edge—just like acoustic cymbals. Both provide different sounds on the bow and edge, and the ride supports crash playing too. And with the hi-hat pad and controller pedal, you get seamless open-to-closed transitions and support for heel splashes and other authentic pedal techniques.
Rugged V-Drums Stands
TD-02 series stands are a step above those that come with budget electronic drums, providing sturdy, stable foundations for years of intense drumming. And when you’re done for the day, just pick up the stand with pads in place and stow it in a corner or closet.
Adjustable Height for Younger Players
The three-post TD-02K stand offers easy height adjustment, making it perfect for younger players. The TD-02KV stand features a four-post design that supports a wider acoustic-style layout.
LOW-NOISE BENEFITS
Drum Without the Noise
Electronic drums are far quieter than acoustic drums, meaning you can play for long sessions without driving your family and neighbors crazy. V-Drums are much quieter than other electronic drums, thanks to innovative noise-reduction features you’ll only find with Roland kits.
Play with Headphones
When you plug headphones into the module, you’re instantly immersed in a studio-grade sound experience that makes drumming endlessly fun. And as you rock out, the only thing outsiders can hear is a light percussive patter.
Hardware Designed for Quiet Playing
While drum pad noise is easily isolated in a closed space, the “thump” produced when playing pedals can sometimes carry through to adjoining rooms via the floor. The hi-hat controller and kick pedals in the TD-02 series come equipped with proprietary sound absorption designed to contain this noise transfer. If that’s not enough, you can go even further by placing them on our acclaimed Noise Eater products.
MODULE HIGHLIGHTS
The TD-02 Sound Module
The TD-02 module is the heart of the TD-02 series kits, putting a wealth of rich, expressive drum sounds and powerful practice tools at your command. And with the dead-simple interface, you can go a long way without ever cracking open the manual.
Inspiring Drum Sounds
The TD-02 module features 16 ready-to-play kits inspired by high-end V-Drums. Cover any music style with a wide range of acoustic kits, from dry, natural drums and fat, processed studio kits to massive rock drums that sound like you’re playing on a concert stage. You also get modern electronic kits to play with the same type of drum sounds heard on today’s most popular hit records.
Play Along with Music and Video Lessons
After you’ve worked on your rudiments, you’ll be itching to try them out with some real music. With the TD-02 module’s stereo audio input, you can connect your smartphone or a music player and drum along with your favorite bands through the headphones. This also provides a great way to work through instructional drumming videos on the web.
Develop Your Technique
Whether you’re learning on your own or studying with a drum instructor, Roland’s acclaimed practice features will help you become a better drummer faster. Coach mode is your personal trainer for daily improvement, offering progress tracking and tools to develop your groove, timing, and stamina. And a metronome is always at the ready, complete with different rhythm subdivisions, sound options, and an LED that flashes with the tempo.
USB Connectivity
The TD-02 module features a USB audio/MIDI interface, providing a single-cable connection to a world of creative options on computers and mobile devices.
Record and Create with Music Software
As you gain confidence in your skills, spread your musical wings with audio/MIDI recording software and virtual instrument apps. And for songwriters and music producers, a TD-02 kit provides a compact and affordable solution for capturing live drum tracks and MIDI data in a home-based studio setup.
Improve Your Playing with Melodics for V-Drums
Melodics™ for V-Drums—a free application for macOS and Windows—features a curated set of drum lessons to develop your sense of rhythm, timing, and muscle memory. Subscribers can access additional premium content that includes over 70 lessons, with more added each week.
SPECIFICATIONS
Kit Configuration (*1)
- Drum sound module: TD-02 x 1
- Snare: PD-4 x 1
- Tom: PD-4 x 3
- Hi-Hat: CY-5 x 1
- Hi-Hat control pedal: FD-1 x 1
- Crash: CY-5 x 1
- Ride: CY-5 x 1
- Kick: KT-1 x 1
- Drum Stand: MDS-MINI x 1
Drum Kits
- 16
Coach Functions (5 modes)
- Time Check (easy)
- Time Check (hard)
- Quiet Count
- Auto Up/Down
- Change-Up
Metronome
- Tempo (20--260)
- Rhythm Type (5 types)
- Sounds (15 types)
Display
- 16 Characters x 2 Lines LCD (with backlight)
Connectors
- OUTPUT/PHONES Jack: Stereo Miniature Phone Type
- MIX IN Jack: Stereo Miniature Phone Type
- USB COMPUTER Port: USB B Type
- TRIGGER INPUT Connector: DB-25 Type (Kick, Snare, Tom 1, Tom 2, Tom 3, Hi-Hat, Crash 1, Crash 2, Ride, Hi-Hat Control)
- Bluetooth ADAPTOR SLOT: Bluetooth(R) Audio MIDI Dual Adaptor (MODEL BT-DUAL)
USB Computer
- Speed: Full-speed USB (Generic), Hi-Speed USB (Vendor)
- Driver Mode: Generic, Vendor
- Protocol: USB MIDI, USB Audio (*2)
USB Audio
- Sampling Rate (original): 44.1 kHz
- Sampling Rate (with sampling rate converter): 96 kHz, 48 kHz
- Record: 2 Channels
- Playback: 2 Channels
Power Supply
- AC Adaptor (DC 12 V)
Current Draw
- 200 mA
Included Accessories
- Setup Guide
- Leaflet "USING THE UNIT SAFELY"
- AC Adaptor
- Special Connection Cable
- Drum Key
Options (sold separately)
- Additional Crash Cymbal (Crash 2): OP-TD1C
- Snare: PDX-6, PDX-8 (*3)
- Kick: KD Series
- Personal Drum Monitor: PM series
- V-Drums Accessory Package: DAP-2X
- V-Drums Mat: TDM Series
- Noise Eater: NE Series
- Bluetooth(R) Audio MIDI Dual Adaptor (MODEL BT-DUAL)
SIZE AND WEIGHT
Width
- 1,000 mm
- 39-3/8 inches
- (Including the drum throne)
Depth
- 1,100 mm
- 43-5/16 inches
- (Including the drum throne)
Height
- 1,150 mm
- 45-5/16 inches
- (Including the drum throne)
Weight
- 12.1 kg
- 26 lbs 11 oz
*1 Drum throne, drumsticks, and headphones are not included.
*2 In order to use USB audio, switch to vendor mode and use the vendor driver.
*3 The MDH-Standard is required to attach the PDX-6 and the PDX-8.
Start Your Drumming Journey the Right Way
The TD-02 series brings you the world’s finest entry-level electronic drumming experience—at an affordable price. Backed by decades of V-Drums innovation, these compact and highly expressive kits are far greater than the sum of their parts. Every element works together to form a complete musical foundation, from the world-class sounds and ultra-responsive pads to the onboard practice tools, robust hardware, and practical features for reducing noise when playing at home. And with expansion options such as Bluetooth® connectivity for mobile devices, upgradable pads, and more, you can easily grow your setup with genuine Roland accessories as needs evolve.
The TD-02K is the most compact kit in the series. It features a snare pad, three tom pads, a quiet beaterless kick pedal, three cymbal pads (hi-hat, crash, and ride), and a unique height-adjustable stand ideal for younger players.
FEATURES
- High-quality electronic drum kit for new and returning drummers, with authentic V-Drums sound, expression, and playability
- TD-02 module with 16 ready-to-play kits inspired by high-end V-Drums
- Add wireless audio/MIDI streaming to the module with the optional BOSS Bluetooth® Audio MIDI Dual Adaptor
- Onboard Coach functions for guided practice and steady development of drumming skills
- Built-in metronome with dedicated panel control and numerous rhythm subdivision and sound options
- Snare pad, three tom pads, and three cymbal pads (hi-hat, crash, and ride) with sensitive playing surfaces and expressive response for developing proper techniques
- Kick trigger and hi-hat controller pedals with noise-reducing design features for minimizing sound transfer to other rooms
- Rugged and stable three-post stand with adjustable height to suit players of all ages
- Perfectly adjust the response of each pad to your playing touch with a deep array of sensitivity settings
- Headphones output for quiet practice
- Audio input for drumming with music from a smartphone or music player
- USB audio/MIDI connectivity for working with music production apps on computers and mobile devices
- Expand and upgrade your drumming experience with a wide range of V-Drums accessories
Kit Configuration
- Sound Module: TD-02 x 1
- Snare: PD-4 x 1
- Tom: PD-4 x 3
- Hi-Hat: CY-5 x 1
- Crash: CY-5 x 1
- Ride: CY-5 x 1
- Kick Trigger Pedal: KT-1 x 1
- Hi-Hat Control Pedal: FD-1 x 1
- Drum Stand: TD-02K Three-Post Stand x 1
A Rock-Solid Drumming Foundation
When you’re just starting out, it’s essential to get a drumming setup that encourages you to build skills the right way. The expressive sounds, responsive pads, and comfortable layouts of TD-02 kits provide the foundation you need, helping you master authentic playing techniques that will translate to larger V-Drums sets and acoustic drums.
Highly Playable Drum Pads
Each TD-02 series kit features a full array of ultra-responsive drum pads, including a snare, three toms, and a space-saving kick pedal. The drum pads’ refined rubber surfaces feel just right to play, and it’s easy to adjust the angles and positions to your taste with the smooth hardware mounts.
Cymbal Pads with Authentic Feel
The crash and ride pads in TD-02 kits swing naturally when struck and can be choked by grabbing the edge—just like acoustic cymbals. Both provide different sounds on the bow and edge, and the ride supports crash playing too. And with the hi-hat pad and controller pedal, you get seamless open-to-closed transitions and support for heel splashes and other authentic pedal techniques.
Rugged V-Drums Stands
TD-02 series stands are a step above those that come with budget electronic drums, providing sturdy, stable foundations for years of intense drumming. And when you’re done for the day, just pick up the stand with pads in place and stow it in a corner or closet.
Adjustable Height for Younger Players
The three-post TD-02K stand offers easy height adjustment, making it perfect for younger players. The TD-02KV stand features a four-post design that supports a wider acoustic-style layout.
LOW-NOISE BENEFITS
Drum Without the Noise
Electronic drums are far quieter than acoustic drums, meaning you can play for long sessions without driving your family and neighbors crazy. V-Drums are much quieter than other electronic drums, thanks to innovative noise-reduction features you’ll only find with Roland kits.
Play with Headphones
When you plug headphones into the module, you’re instantly immersed in a studio-grade sound experience that makes drumming endlessly fun. And as you rock out, the only thing outsiders can hear is a light percussive patter.
Hardware Designed for Quiet Playing
While drum pad noise is easily isolated in a closed space, the “thump” produced when playing pedals can sometimes carry through to adjoining rooms via the floor. The hi-hat controller and kick pedals in the TD-02 series come equipped with proprietary sound absorption designed to contain this noise transfer. If that’s not enough, you can go even further by placing them on our acclaimed Noise Eater products.
MODULE HIGHLIGHTS
The TD-02 Sound Module
The TD-02 module is the heart of the TD-02 series kits, putting a wealth of rich, expressive drum sounds and powerful practice tools at your command. And with the dead-simple interface, you can go a long way without ever cracking open the manual.
Inspiring Drum Sounds
The TD-02 module features 16 ready-to-play kits inspired by high-end V-Drums. Cover any music style with a wide range of acoustic kits, from dry, natural drums and fat, processed studio kits to massive rock drums that sound like you’re playing on a concert stage. You also get modern electronic kits to play with the same type of drum sounds heard on today’s most popular hit records.
Play Along with Music and Video Lessons
After you’ve worked on your rudiments, you’ll be itching to try them out with some real music. With the TD-02 module’s stereo audio input, you can connect your smartphone or a music player and drum along with your favorite bands through the headphones. This also provides a great way to work through instructional drumming videos on the web.
Develop Your Technique
Whether you’re learning on your own or studying with a drum instructor, Roland’s acclaimed practice features will help you become a better drummer faster. Coach mode is your personal trainer for daily improvement, offering progress tracking and tools to develop your groove, timing, and stamina. And a metronome is always at the ready, complete with different rhythm subdivisions, sound options, and an LED that flashes with the tempo.
USB Connectivity
The TD-02 module features a USB audio/MIDI interface, providing a single-cable connection to a world of creative options on computers and mobile devices.
Record and Create with Music Software
As you gain confidence in your skills, spread your musical wings with audio/MIDI recording software and virtual instrument apps. And for songwriters and music producers, a TD-02 kit provides a compact and affordable solution for capturing live drum tracks and MIDI data in a home-based studio setup.
Improve Your Playing with Melodics for V-Drums
Melodics™ for V-Drums—a free application for macOS and Windows—features a curated set of drum lessons to develop your sense of rhythm, timing, and muscle memory. Subscribers can access additional premium content that includes over 70 lessons, with more added each week.
SPECIFICATIONS
Kit Configuration (*1)
- Drum sound module: TD-02 x 1
- Snare: PD-4 x 1
- Tom: PD-4 x 3
- Hi-Hat: CY-5 x 1
- Hi-Hat control pedal: FD-1 x 1
- Crash: CY-5 x 1
- Ride: CY-5 x 1
- Kick: KT-1 x 1
- Drum Stand: MDS-MINI x 1
Drum Kits
- 16
Coach Functions (5 modes)
- Time Check (easy)
- Time Check (hard)
- Quiet Count
- Auto Up/Down
- Change-Up
Metronome
- Tempo (20--260)
- Rhythm Type (5 types)
- Sounds (15 types)
Display
- 16 Characters x 2 Lines LCD (with backlight)
Connectors
- OUTPUT/PHONES Jack: Stereo Miniature Phone Type
- MIX IN Jack: Stereo Miniature Phone Type
- USB COMPUTER Port: USB B Type
- TRIGGER INPUT Connector: DB-25 Type (Kick, Snare, Tom 1, Tom 2, Tom 3, Hi-Hat, Crash 1, Crash 2, Ride, Hi-Hat Control)
- Bluetooth ADAPTOR SLOT: Bluetooth(R) Audio MIDI Dual Adaptor (MODEL BT-DUAL)
USB Computer
- Speed: Full-speed USB (Generic), Hi-Speed USB (Vendor)
- Driver Mode: Generic, Vendor
- Protocol: USB MIDI, USB Audio (*2)
USB Audio
- Sampling Rate (original): 44.1 kHz
- Sampling Rate (with sampling rate converter): 96 kHz, 48 kHz
- Record: 2 Channels
- Playback: 2 Channels
Power Supply
- AC Adaptor (DC 12 V)
Current Draw
- 200 mA
Included Accessories
- Setup Guide
- Leaflet "USING THE UNIT SAFELY"
- AC Adaptor
- Special Connection Cable
- Drum Key
Options (sold separately)
- Additional Crash Cymbal (Crash 2): OP-TD1C
- Snare: PDX-6, PDX-8 (*3)
- Kick: KD Series
- Personal Drum Monitor: PM series
- V-Drums Accessory Package: DAP-2X
- V-Drums Mat: TDM Series
- Noise Eater: NE Series
- Bluetooth(R) Audio MIDI Dual Adaptor (MODEL BT-DUAL)
SIZE AND WEIGHT
Width
- 1,000 mm
- 39-3/8 inches
- (Including the drum throne)
Depth
- 1,100 mm
- 43-5/16 inches
- (Including the drum throne)
Height
- 1,150 mm
- 45-5/16 inches
- (Including the drum throne)
Weight
- 12.1 kg
- 26 lbs 11 oz
*1 Drum throne, drumsticks, and headphones are not included.
*2 In order to use USB audio, switch to vendor mode and use the vendor driver.
*3 The MDH-Standard is required to attach the PDX-6 and the PDX-8.
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
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Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
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Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
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For full coverage details, visit https://www.getmulberry.com
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Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
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Get approved and get your claim resolved!
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FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
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Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
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What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.
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