Roland TD-07KV V-Drums Set
- Product SKU: TD-07KV
Price Match Guarantee
Easy Returns
Free Shipping
Buy Online, Pick up In-Store
The Next Step in Your Electronic Drumming Journey
Conveniently compact and ideal for drumming at home, the TD-07KV V-Drums kit delivers the superior expression and playability of high-end V-Drums in an affordable package. Roland’s original ultra-quiet, double-ply mesh heads feature across the snare and tom pads, while large crash and ride pads and a dedicated kick pad with realistic, satisfying pedal feel round out the kit. The TD-07KV also lets you explore creative opportunities that go far beyond any acoustic kit, with deep editing tools to craft custom sounds, onboard Bluetooth to play along with music tracks and lessons, USB to connect with computer recording software, and much more.
Genuine V-Drums Performance
Over two-plus decades, Roland V-Drums have established a well-earned reputation as the most realistic, best playing, and best sounding electronic drums available, bar none. Laying the path for all electronic drums sets that have followed, V-Drums are often imitated, but never equaled or bettered. The TD-07KV fully embodies this proud legacy, bringing you the finest electronic drumming experience available in its class.
Exceptional Sound
The heart of any great electronic drum set is a powerful, capable, and speedy sound module—and the TD-07 fully meets these demands. At your command are acoustic drums and percussion captured in precise detail in pro studios, brought to life with advanced V-Drums technologies that make them behave just like their acoustic counterparts as you play them. There’s a wide range of electronic percussion as well, plus the ability to personalize each and every sound to your liking.
Play Right Away—or Dive Deeper
The TD-07 is filled with inspiring, ready-to-play preset kits for instant gratification right out of the box. And when you’re ready for deeper exploration, a massive drum library awaits. Switch out one snare for another, mix up the toms, go large on the kick drum, and swap heavy for light crashes and rides. Then tune the drums, add damping, and change the ambient environment at will. For the finishing touch, use the module’s individual EQs to shape the drums to perfection—just as a pro sound engineer would do.
Truly Quiet Drums
One of the main advantages of choosing electronic drums for home playing is that they’re much quieter than acoustic drums. But not all electronic kits are created equal, and the amount of physical noise they generate can vary greatly. Backed by decades of R&D, the TD-07KV is purpose-designed to be much quieter than other e-kits. Mesh heads minimize pad noise without compromising stick rebound, and special damping in the kick pad reduces noise and vibration while retaining a satisfying, natural feel. Even the stand components are designed to reduce vibration and noise transfer to the floor, and Roland offers a range of optional solutions to further reduce noise if needed.
Real Acoustic Sound and Response
While some electronic kits promise “acoustic sound,” they actually just offer static drum tones that are triggered at varying levels, depending on how hard the pads are played. In stark contrast, V-Drums produce a rich array of tone colors, providing an inspiring musical experience that feels like playing acoustic drums. Thanks to advanced precision sensors, the TD-07KV’s drum and cymbal pads detect every hit, stoke, roll, flam, and ghost note perfectly, and even cymbal chokes can be performed organically. Faster than you can blink, this information is processed by the sound module so that that exact correct tone is heard. You won’t notice any of this technology at work—but when you close your eyes and start drumming with the TD-07KV, you’ll know that it feels just right.
Authentic Roland Mesh-Head Pads
In 1997, Roland introduced the world’s first mesh drumhead to universal acclaim, and they’ve been the de facto standard ever since. Born of years of development, their unique double-layer mesh design offers natural stick resistance and rebound that feels very close to playing an acoustic drumhead, plus adjustable tension that lets you fine-tune the feel using a standard drum key. Single-ply mesh heads used on other electronic drums are not made of the same material, so they don’t feel as good to play. They can also provide less accurate sensing, resulting in poor dynamic response and mis-triggering. The TD-07KV comes supplied with authentic Roland mesh-head snare and tom pads as standard, giving you the most accurate playing feel and sensing available.
Strong and Stable Hardware
When you’re drumming in full swing, there’s nothing more frustrating than a stand that feels unstable or a drum that starts to move away as you play it. Built with strong materials and quality components, the TD-07KV’s hardware delivers the rock-solid stability you need. The custom drum stand provides a firm, steady foundation, while precision clamps tightly hold all components in place. Carrying on the rugged durability that V-Drums are famous for, the TD-07KV is ready to stand up to years of heavy playing, day after day.
Play Along with Music Over Bluetooth
Drumming with favorite tracks is one of the most fun and productive things you can do with an electronic kit, and the TD-07KV makes it easy. Thanks to onboard Bluetooth, you can call up tracks on your smartphone, tablet, or computer and wirelessly hear the audio through the module right alongside the drums. Video sound is transmitted too, perfect for playing along with online songs and lesson content. And if you don’t have a Bluetooth device, you can bring in stereo sound with a cable. MIDI transmission over Bluetooth is also supported, allowing you to record MIDI data in music apps cable-free.
Connectivity with Music Software via USB
A huge benefit of electronic drums is direct communication with modern music production software. The TD-07 module is an audio/MIDI recording interface in itself, with the ability to send stereo sound and MIDI data to a Mac or Windows computer via a single USB cable. This lets you record discrete audio and MIDI drum tracks in any DAW, or trigger sounds in software-based drum instruments for studio or live playing.
Make Drum Practice Sessions Fun with 40 Free Lessons from Melodics
Melodics™ is a desktop app that connects to your V-Drums. By playing along to step-by-step lessons and tracks, you can learn new beats, build your rhythm and timing, record yourself, and discover where you can improve with the playback feature. There’s no limit to how many times you play your 40 free lessons, they’re free for life, and when you’re ready for more, you can subscribe for unlimited lessons. Practice sessions no longer need to be routine—download Melodics, connect your TD-07KV, and make your time behind the kit serious fun.
SPECIFICATIONS
- Kit configuration (*1)
- Kick: KD-10
- Snare: PDX-8
- Hi-hat: CY-5
- Hi-hat control pedal: Detactable for half-open stroke
- Tom: PDX-6A x 3 *2
- Crash: CY-8
- Ride: CY-8
- Drum stand: MDS-COMPACT
- Drum kits
- 50 (Preset: over 20)
- Instruments
- 143
- Effect Types
- Pad Equalizer: each pad
- Overhead Mic Simulator
- Room
- Multi-Effects: 1 system, 30 types
- Coach functions (5 modes)
- Time check (easy)
- Time check (hard)
- Quiet count
- Auto up/down
- Change-up
- Metronome
- Tempo (20--260)
- Rhythm type (5 types)
- Sounds (15 types)
- Bluetooth
- Supported standards: Bluetooth Ver 4.2
- Supported profile: A2DP (Audio), GATT (MIDI over Bluetooth Low Energy)
- Codec: SBC (Support to the content protection of the SCMS-T method)
- Display
- 16 characters x 2 lines LCD (with backlight)
- Connectors
- OUTPUT/PHONES jack: Stereo miniature phone type
- MIX IN jack: Stereo miniature phone type
- USB COMPUTER port: USB B type
- TRIGGER INPUT connector: DB-25 type (Kick, Snare, Tom 1, Tom 2, Tom 3, Hi-hat, Crash 1, Crash 2, Ride, Hi-hat control)
- USB COMPUTER
- Speed: Hi-speed USB
- Driver mode: Generic, Vender
- Protocol: USB MIDI, USB Audio *3
- USB Audio
- Sampling Rate (original): 44.1 kHz
- Sampling Rate (with sampling rate converter): 96 kHz, 48 kHz
- Record: 2 channels
- Playback: 2 channels
- Power supply
- AC adaptor (DC 12 V)
- Current draw
- 250 mA
SIZE AND WEIGHT
- Dimensions
- 1,230 (W) x 1,100 (D) x 1,200 (H) mm
- 48-3/7 (W) x 43-5/16 (D) x 47-1/4 (H) inches (including sound module, kick pad, kick pedal and drum throne)
- Weight
- 21.7 kg / 47 lbs 14 oz
OTHER
- Accessories
- Setup Guide
- Owner's Manual
- Leaflet "USING THE UNIT SAFELY"
- AC adaptor
- Special connection cable
- Options (sold separately)
- Additinal crash cymbal (Crash2): CY-8, MDY-Standard *4
- Personal drum monitor: PM series
- V-Drums accessory package: DAP-3X
- V-Drums mat: TDM series
- Noise eater: NE series
The Next Step in Your Electronic Drumming Journey
Conveniently compact and ideal for drumming at home, the TD-07KV V-Drums kit delivers the superior expression and playability of high-end V-Drums in an affordable package. Roland’s original ultra-quiet, double-ply mesh heads feature across the snare and tom pads, while large crash and ride pads and a dedicated kick pad with realistic, satisfying pedal feel round out the kit. The TD-07KV also lets you explore creative opportunities that go far beyond any acoustic kit, with deep editing tools to craft custom sounds, onboard Bluetooth to play along with music tracks and lessons, USB to connect with computer recording software, and much more.
Genuine V-Drums Performance
Over two-plus decades, Roland V-Drums have established a well-earned reputation as the most realistic, best playing, and best sounding electronic drums available, bar none. Laying the path for all electronic drums sets that have followed, V-Drums are often imitated, but never equaled or bettered. The TD-07KV fully embodies this proud legacy, bringing you the finest electronic drumming experience available in its class.
Exceptional Sound
The heart of any great electronic drum set is a powerful, capable, and speedy sound module—and the TD-07 fully meets these demands. At your command are acoustic drums and percussion captured in precise detail in pro studios, brought to life with advanced V-Drums technologies that make them behave just like their acoustic counterparts as you play them. There’s a wide range of electronic percussion as well, plus the ability to personalize each and every sound to your liking.
Play Right Away—or Dive Deeper
The TD-07 is filled with inspiring, ready-to-play preset kits for instant gratification right out of the box. And when you’re ready for deeper exploration, a massive drum library awaits. Switch out one snare for another, mix up the toms, go large on the kick drum, and swap heavy for light crashes and rides. Then tune the drums, add damping, and change the ambient environment at will. For the finishing touch, use the module’s individual EQs to shape the drums to perfection—just as a pro sound engineer would do.
Truly Quiet Drums
One of the main advantages of choosing electronic drums for home playing is that they’re much quieter than acoustic drums. But not all electronic kits are created equal, and the amount of physical noise they generate can vary greatly. Backed by decades of R&D, the TD-07KV is purpose-designed to be much quieter than other e-kits. Mesh heads minimize pad noise without compromising stick rebound, and special damping in the kick pad reduces noise and vibration while retaining a satisfying, natural feel. Even the stand components are designed to reduce vibration and noise transfer to the floor, and Roland offers a range of optional solutions to further reduce noise if needed.
Real Acoustic Sound and Response
While some electronic kits promise “acoustic sound,” they actually just offer static drum tones that are triggered at varying levels, depending on how hard the pads are played. In stark contrast, V-Drums produce a rich array of tone colors, providing an inspiring musical experience that feels like playing acoustic drums. Thanks to advanced precision sensors, the TD-07KV’s drum and cymbal pads detect every hit, stoke, roll, flam, and ghost note perfectly, and even cymbal chokes can be performed organically. Faster than you can blink, this information is processed by the sound module so that that exact correct tone is heard. You won’t notice any of this technology at work—but when you close your eyes and start drumming with the TD-07KV, you’ll know that it feels just right.
Authentic Roland Mesh-Head Pads
In 1997, Roland introduced the world’s first mesh drumhead to universal acclaim, and they’ve been the de facto standard ever since. Born of years of development, their unique double-layer mesh design offers natural stick resistance and rebound that feels very close to playing an acoustic drumhead, plus adjustable tension that lets you fine-tune the feel using a standard drum key. Single-ply mesh heads used on other electronic drums are not made of the same material, so they don’t feel as good to play. They can also provide less accurate sensing, resulting in poor dynamic response and mis-triggering. The TD-07KV comes supplied with authentic Roland mesh-head snare and tom pads as standard, giving you the most accurate playing feel and sensing available.
Strong and Stable Hardware
When you’re drumming in full swing, there’s nothing more frustrating than a stand that feels unstable or a drum that starts to move away as you play it. Built with strong materials and quality components, the TD-07KV’s hardware delivers the rock-solid stability you need. The custom drum stand provides a firm, steady foundation, while precision clamps tightly hold all components in place. Carrying on the rugged durability that V-Drums are famous for, the TD-07KV is ready to stand up to years of heavy playing, day after day.
Play Along with Music Over Bluetooth
Drumming with favorite tracks is one of the most fun and productive things you can do with an electronic kit, and the TD-07KV makes it easy. Thanks to onboard Bluetooth, you can call up tracks on your smartphone, tablet, or computer and wirelessly hear the audio through the module right alongside the drums. Video sound is transmitted too, perfect for playing along with online songs and lesson content. And if you don’t have a Bluetooth device, you can bring in stereo sound with a cable. MIDI transmission over Bluetooth is also supported, allowing you to record MIDI data in music apps cable-free.
Connectivity with Music Software via USB
A huge benefit of electronic drums is direct communication with modern music production software. The TD-07 module is an audio/MIDI recording interface in itself, with the ability to send stereo sound and MIDI data to a Mac or Windows computer via a single USB cable. This lets you record discrete audio and MIDI drum tracks in any DAW, or trigger sounds in software-based drum instruments for studio or live playing.
Make Drum Practice Sessions Fun with 40 Free Lessons from Melodics
Melodics™ is a desktop app that connects to your V-Drums. By playing along to step-by-step lessons and tracks, you can learn new beats, build your rhythm and timing, record yourself, and discover where you can improve with the playback feature. There’s no limit to how many times you play your 40 free lessons, they’re free for life, and when you’re ready for more, you can subscribe for unlimited lessons. Practice sessions no longer need to be routine—download Melodics, connect your TD-07KV, and make your time behind the kit serious fun.
SPECIFICATIONS
- Kit configuration (*1)
- Kick: KD-10
- Snare: PDX-8
- Hi-hat: CY-5
- Hi-hat control pedal: Detactable for half-open stroke
- Tom: PDX-6A x 3 *2
- Crash: CY-8
- Ride: CY-8
- Drum stand: MDS-COMPACT
- Drum kits
- 50 (Preset: over 20)
- Instruments
- 143
- Effect Types
- Pad Equalizer: each pad
- Overhead Mic Simulator
- Room
- Multi-Effects: 1 system, 30 types
- Coach functions (5 modes)
- Time check (easy)
- Time check (hard)
- Quiet count
- Auto up/down
- Change-up
- Metronome
- Tempo (20--260)
- Rhythm type (5 types)
- Sounds (15 types)
- Bluetooth
- Supported standards: Bluetooth Ver 4.2
- Supported profile: A2DP (Audio), GATT (MIDI over Bluetooth Low Energy)
- Codec: SBC (Support to the content protection of the SCMS-T method)
- Display
- 16 characters x 2 lines LCD (with backlight)
- Connectors
- OUTPUT/PHONES jack: Stereo miniature phone type
- MIX IN jack: Stereo miniature phone type
- USB COMPUTER port: USB B type
- TRIGGER INPUT connector: DB-25 type (Kick, Snare, Tom 1, Tom 2, Tom 3, Hi-hat, Crash 1, Crash 2, Ride, Hi-hat control)
- USB COMPUTER
- Speed: Hi-speed USB
- Driver mode: Generic, Vender
- Protocol: USB MIDI, USB Audio *3
- USB Audio
- Sampling Rate (original): 44.1 kHz
- Sampling Rate (with sampling rate converter): 96 kHz, 48 kHz
- Record: 2 channels
- Playback: 2 channels
- Power supply
- AC adaptor (DC 12 V)
- Current draw
- 250 mA
SIZE AND WEIGHT
- Dimensions
- 1,230 (W) x 1,100 (D) x 1,200 (H) mm
- 48-3/7 (W) x 43-5/16 (D) x 47-1/4 (H) inches (including sound module, kick pad, kick pedal and drum throne)
- Weight
- 21.7 kg / 47 lbs 14 oz
OTHER
- Accessories
- Setup Guide
- Owner's Manual
- Leaflet "USING THE UNIT SAFELY"
- AC adaptor
- Special connection cable
- Options (sold separately)
- Additinal crash cymbal (Crash2): CY-8, MDY-Standard *4
- Personal drum monitor: PM series
- V-Drums accessory package: DAP-3X
- V-Drums mat: TDM series
- Noise eater: NE series
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Affordable, Comprehensive Product Protection from Mulberry
Bananas At Large has partnered with Mulberry to provide you with extended product protection.
Longer-term protection for your purchase
Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.
Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
Product Failures and Defects
If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements
For full coverage details, visit https://www.getmulberry.com
The Best Customer Service in Product Protection
- File your claim in just a few clicks
- No subscriptions or deductibles
- Rapid repairs & replacements
- Highly-rated customer support team
- Gotcha-free coverage
- Easy-to-use digital customer portal
Customers Love Mulberry
“They Make it so easy and fast to make a claim! Worth every penny for my items.”
“Great customer service. Quick Responses. Very Helpful.”
“Absolutely amazing people and help. They do an outstanding job.”
“Highly recommended if the option to have Mulberry insure your expensive piece is there.”
“Outstanding customer service.”
“The employees were very thorough and followed up after every step.”
How does it work
Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.
Get approved and get your claim resolved!
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
- Hassle-free online claims
- No deductibles or hidden fees
Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.
What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.
Related items
