Nord Stage 4 Compact Stage Keyboard - 73-Key Semi-Weighted Waterfall Action
Nord

Nord Stage 4 Compact Stage Keyboard - 73-Key Semi-Weighted Waterfall Action

  • Product SKU: AMS-NSTAGE4-COMPACT
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Available: In Stock

Order Pickup

In-store pickup at San Rafael, CA

$4,949.10 $5,499.00

 

*Clearance Sale Item: May be new Sealed Box, Open Box or Display Model. Item is considered new and comes with full manufacture warranty. All Clearance Sale Items are subject to a 7-day return policy for manufacturer defects.

The latest generation of Nord's iconic flagship series – the Nord Stage 4 features a new intuitive panel design, a premium triple sensor keybed, and complete effect sections for each layer. With significant enhancements to Nord's award-winning technologies - the Stage 4 sets a new standard for live performance stage keyboards.

FEATURES


Performance/General

  • New panel design for exceptional overview and flexibility
  • Premium Triple sensor keybed
  • New preset library
  • Dedicated LED faders for each Layer

Synth section

  • Nord Wave 2 Synth Engine
  • 3 independent Synth Layers
  • Doubled sample memory
  • Enhanced samples with Tru-Vibrato, Unison and Round Robin
  • Extensive real time controls
  • Advanced Arpeggiator with Polyphonic, Gate and Pattern modes
  • Extern mode for advanced MIDI control

Piano section

  • Enhanced collection of Uprights, Grands,EPs and more
  • Dynamic Compression
  • Unison feature
  • Creative Timbre presets
  • Advanced String Resonance
  • Dynamic Pedal Noise

Effects

  • Dedicated Effect section per Layer
  • New Variations for Modulation, Amp, Delay and Reverb Effects
  • New Spring, Booth and Cathedral Reverb
  • New Spin effect
  • New Pump effect
  • New Flam and Space Delay

Organ section

  • Award-winning organ simulations of B3, Vox/Farfisa and Pipe Organ models
  • Physical drawbars with LED indicators
  • Enhanced Rotary Speaker Drive
  • Drawbar Live mode
  • New B3 Bass mode
  • Enhanced model 122 Vintage Rotary Speaker with new drive including close or distant mic position

HIGHLIGHTS


The new experience

The Nord Stage 4 features a brand new panel design with dedicated LED faders for each Layer, providing exceptional overview and flexibility when creating sounds and performing live. The new Preset Library is packed with inspiring ready-to-use Piano, Synth and Organ sounds for quick and smooth patch creation.

The Layer Scene lets you seamlessly switch between two different sound setups at the touch of a button. Adding a powerful new Effect section coupled with versatile pedal options and a premium Triple Sensor keybed, the Nord Stage 4 offers a new level of musical expression.

  • New panel design for exceptional overview and flexibility
  • Premium Triple sensor keybed
  • New preset library
  • Dedicated LED faders for each Layer

Piano Section

Piano Section

The Nord Stage 4 comes with a new enhanced collection of Grands, Uprights and Electric Pianos from Nord's exclusive Nord Piano Library combined with new features such as Dynamic compression and Unison.

Nord’s state-of-the-art sampling techniques capture the extraordinary nuances and real character of the source instruments. Nord's unique ‘Advanced String Resonance’ and Dynamic Pedal Noise features deliver breathtaking realism and an unsurpassed level of expressiveness.

  • Enhanced collection of Uprights, Grands,EPs and more
  • Dynamic Compression
  • Unison feature
  • Creative Timbre presets
  • Advanced String Resonance
  • Dynamic Pedal Noise

Synth Section

The Synth section with its three independent Layers is based on the powerful Nord Wave 2 Synth Engine, including Virtual Analog synthesis, Samples, FM and Wavetable.

An extensive new collection of samples from the Nord Sample Library offers a broad sonic palette of Strings, Bass, Choirs, Guitars and much more. The advanced Arpeggiator features new Polyphonic, Gate and Pattern modes and can be used for a huge variety of rhythmic applications with customizable patterns.

  • Nord Wave 2 Synth Engine
  • 3 independent Synth Layers
  • Doubled sample memory
  • Enhanced samples with Tru-Vibrato, Unison and Round Robin
  • Extensive real time controls
  • Advanced Arpeggiator with Polyphonic, Gate and Pattern modes
  • Extern mode for advanced MIDI control
Synth Section

Organ Section

Organ Section

The Organ section features Nord's award-winning simulations of B3 Tonewheel, B3 Bass, classic Vox and Farfisa as well as two Pipe Organ models. All Stage 4 models are equipped with Nord's new Physical drawbars with LED indicators for optimal hands-on experience and overview.

  • Award-winning organ simulations of B3, Vox/Farfisa and Pipe Organ models
  • Physical drawbars with LED indicators
  • Enhanced Rotary Speaker Drive
  • Drawbar Live mode
  • New B3 Bass mode
  • Enhanced model 122 Vintage Rotary Speaker with new drive including close or distant mic position

Effect Section

The Nord Stage 4 has a powerful new Effect section offering a complete setup of Effects for each Layer. The extensive range of Effects includes a new Pump effect for side chain simulation, a new Spin effect and brand new variations of Reverb, Delay, Amps and Modulation effects.

  • Dedicated Effect section per Layer
  • New Variations for Modulation, Amp, Delay and Reverb Effects
  • New Spring, Booth and Cathedral Reverb
  • New Spin effect
  • New Pump effect
  • New Flam and Space Delay
Effect Section

SPECIFICATIONS


General

  • 73-key Triple Sensor Semi Weighted Waterfall keyboard with Aftertouch.
  • Range: E-E
  • Master Level Control
  • Wooden Pitch Stick
  • Modulation Wheel
  • 512 Programs - 8 Banks with 8 Pages each. Each Page has 8 Program locations
  • Preset Library with Organ, Piano and Synth Presets including effects. 2x64 Organ Preset locations, 2x64 Piano Preset locations, 8x64 Synth Preset locations.
  • 8 Live Programs
  • 2 Individual Layer Scene Setups
  • 3 Morph sources: Modulation Wheel (also controllable by Swell pedal), Control Pedal, Aftertouch
  • Stereo and Mono output routing options
  • Programmable Transpose +/- 6 semitones
  • Master Clock functionality with manual, external and tap-tempo rate control
  • Internal and MIDI clock source
  • MIDI over USB functionality
  • Level control
  • Aftertouch
  • Up to 3 Split Points (4 Keyboard Zones) with visual LED indication between zones
  • 3 Split Point width (crossfade) options: Lrg, Sml or Off

Organ Section

  • Nord C2D B3 Tone wheel Organ simulation
  • Vox Continental and Farfisa models
  • 2 Digital Pipe Organ models
  • B3 Bass mode
  • Physical Drawbars with LED graphs
  • Preset or Drawbar Live mode
  • Percussion controls
  • Vibrato / Chorus control
  • 2 Layers (2-Part Multitimbral)

Piano Section

  • 2 GB memory for Piano sounds
  • All sounds can be replaced using Nord Sound Manager (Mac/Win)
  • 120 Voice Polyphony
  • Categories: Grand, Upright, Electric, Digital, Layer and Clav/Harpsichord
  • 3 Selectable Keyboard Touch Curves (Heavy, Medium, Light)
  • Piano Timbre controls with custom settings for Electric Pianos and Clavinet
  • String Resonance for acoustic Grand Pianos and Uprights
  • Selectable Soft Piano Release
  • Pedal Noise when used with Nord Triple Pedal 1, Nord Triple Pedal 2 or Nord Sustain Pedal 2 on selected acoustic and electric pianos
  • Dynamic Compression
  • Unison functionality
  • 2 Layers (2-Part Multitimbral)

Synth Section

  • Nord Wave 2 Synth Engine with Sample Playback
  • Dedicated OLED Display for Waveform/Sample selection and parameter editing
  • 1 GB memory for Nord Sample Library
  • All samples can be replaced using Nord Sound Manager (Mac/Win)
  • 46 Voice polyphony
  • Oscillator Types: Analog (incl. Super, Noise and Misc waveforms), Digital Waves, FM and Sample
  • Analog Waveform options: Pure, Shape, Shape Sine, Multi, Super, Sync, Bell, Misc (Noise)
  • Classic Transistor Ladde Filter (LP M), 12 & 24 dB Low Pass, High Pass, Band Pass and combined Low Pass/Band Pass (LP+BP) filter
  • Filter Drive: Off, 1, 2 and 3
  • Filter Tracking: Off, 1/3, 2/3 and Full
  • 3 Unison modes
  • Vibrato modes controllable from Mod Wheel, Aftertouch and pedal.
  • Filter envelope (Attack, Decay/Sustain, Release) with Velocity control
  • Amplitude envelope (Attack, Decay/Sustain, Release) with Velocity control
  • Oscillator envelope (Attack, Decay/Sustain, Release) with Velocity control
  • LFO with 5 waveforms/modes: Square, Triangle, Ramp Dn, Ramp Up and Sample & Hold
  • Advanced Arpeggiator with Arp, Polyphonic and Gate modes
  • Arpeggiator Patterns for all modes, with Accent and Pan options
  • LFO and Arpeggiator synchronizable to Master Clock
  • 3 Layers (3-Part Multitimbral)

Effects

  • Mod 1: Tremolo, Auto Pan, Ring Modulator, Wah-Wah, Auto-Wah, Pump (Sidechain modulation). Variation for each effect
  • Mod 2: Phaser, Flanger, Vibe, Chorus, Ensemble, Spin. Variation for each effect
  • Delay with Tempo, Feedback and Mix (Dry/Wet) controls, Ping Pong (stereo taps), Tap-Tempo, Feedback Filter (HP/LP/BP), Feedback Effects with Variations and panel selectable Analog mode.
  • 3 types of Amp/Speaker simulations, Twin, JC and Small. Variation for each model
  • Filter Mode (HP24/LP24) with Cut-off, Resonance and Mix controls
  • Tube amp simulation with adjustable overdrive
  • 3-band Equalizer with sweepable mid. EQ ranges: 100 Hz, 200 Hz - 8 kHz and 4 kHz
  • Rotary Speaker: selectable speed (Stop, Slow and Fast) and separate overdrive
  • Effect rates/tempo can be synchronized to the Master Clock
  • Compressor with Fast Mode
  • Reverb: 6 algorithms (Spring, Booth, Room, Stage, Hall and Cathedral) with Dark/Bright modes and Variation/Chorale options

Connections

  • 4 Assignable Audio Outputs - ¼", 6,35 mm jacks, unbalanced
  • Stereo Headphone output - ¼", 6,35 mm stereo jack
  • 1 Monitor input - 1/8", 3,5 mm stereo jack
  • Sustain Pedal - ¼", 6,35 mm jack. Compatible with Nord Sustain Pedal 2 (continuous sensor), Nord Triple Pedal 1 and switch type pedals
  • Triple Pedal - 5 pin DIN connector. Compatible with Nord Triple Pedal 2
  • Rotor Pedal - ¼", 6,35 mm jack.
  • Use a momentary pedal or a switch type pedal.
  • Organ Swell Pedal - ¼", 6,35 mm TRS stereo jack.
  • Control Pedal - ¼", 6,35 mm TRS stereo jack.
  • Foot Switch input - ¼", 6,35 mm jack.
  • Use a momentary two-button pedal or a single switch type pedal.
  • MIDI In - 5 pin DIN connectors
  • MIDI Out - 5 pin DIN connectors
  • USB - type B connector for USB MIDI, Software Update and Sound Transfer
  • Power Cord with IEC C14 connector

Included Accessories

  • User Manual
  • Power cord
  • USB cord

Dimensions

  • 1066 mm (42"), 104 mm (4,1"), 322 mm (12.7")
  • Weight: 10.4 kg (22.9 lb)

*Clearance Sale Item: May be new Sealed Box, Open Box or Display Model. Item is considered new and comes with full manufacture warranty. All Clearance Sale Items are subject to a 7-day return policy for manufacturer defects.

The latest generation of Nord's iconic flagship series – the Nord Stage 4 features a new intuitive panel design, a premium triple sensor keybed, and complete effect sections for each layer. With significant enhancements to Nord's award-winning technologies - the Stage 4 sets a new standard for live performance stage keyboards.

FEATURES


Performance/General

  • New panel design for exceptional overview and flexibility
  • Premium Triple sensor keybed
  • New preset library
  • Dedicated LED faders for each Layer

Synth section

  • Nord Wave 2 Synth Engine
  • 3 independent Synth Layers
  • Doubled sample memory
  • Enhanced samples with Tru-Vibrato, Unison and Round Robin
  • Extensive real time controls
  • Advanced Arpeggiator with Polyphonic, Gate and Pattern modes
  • Extern mode for advanced MIDI control

Piano section

  • Enhanced collection of Uprights, Grands,EPs and more
  • Dynamic Compression
  • Unison feature
  • Creative Timbre presets
  • Advanced String Resonance
  • Dynamic Pedal Noise

Effects

  • Dedicated Effect section per Layer
  • New Variations for Modulation, Amp, Delay and Reverb Effects
  • New Spring, Booth and Cathedral Reverb
  • New Spin effect
  • New Pump effect
  • New Flam and Space Delay

Organ section

  • Award-winning organ simulations of B3, Vox/Farfisa and Pipe Organ models
  • Physical drawbars with LED indicators
  • Enhanced Rotary Speaker Drive
  • Drawbar Live mode
  • New B3 Bass mode
  • Enhanced model 122 Vintage Rotary Speaker with new drive including close or distant mic position

HIGHLIGHTS


The new experience

The Nord Stage 4 features a brand new panel design with dedicated LED faders for each Layer, providing exceptional overview and flexibility when creating sounds and performing live. The new Preset Library is packed with inspiring ready-to-use Piano, Synth and Organ sounds for quick and smooth patch creation.

The Layer Scene lets you seamlessly switch between two different sound setups at the touch of a button. Adding a powerful new Effect section coupled with versatile pedal options and a premium Triple Sensor keybed, the Nord Stage 4 offers a new level of musical expression.

  • New panel design for exceptional overview and flexibility
  • Premium Triple sensor keybed
  • New preset library
  • Dedicated LED faders for each Layer

Piano Section

Piano Section

The Nord Stage 4 comes with a new enhanced collection of Grands, Uprights and Electric Pianos from Nord's exclusive Nord Piano Library combined with new features such as Dynamic compression and Unison.

Nord’s state-of-the-art sampling techniques capture the extraordinary nuances and real character of the source instruments. Nord's unique ‘Advanced String Resonance’ and Dynamic Pedal Noise features deliver breathtaking realism and an unsurpassed level of expressiveness.

  • Enhanced collection of Uprights, Grands,EPs and more
  • Dynamic Compression
  • Unison feature
  • Creative Timbre presets
  • Advanced String Resonance
  • Dynamic Pedal Noise

Synth Section

The Synth section with its three independent Layers is based on the powerful Nord Wave 2 Synth Engine, including Virtual Analog synthesis, Samples, FM and Wavetable.

An extensive new collection of samples from the Nord Sample Library offers a broad sonic palette of Strings, Bass, Choirs, Guitars and much more. The advanced Arpeggiator features new Polyphonic, Gate and Pattern modes and can be used for a huge variety of rhythmic applications with customizable patterns.

  • Nord Wave 2 Synth Engine
  • 3 independent Synth Layers
  • Doubled sample memory
  • Enhanced samples with Tru-Vibrato, Unison and Round Robin
  • Extensive real time controls
  • Advanced Arpeggiator with Polyphonic, Gate and Pattern modes
  • Extern mode for advanced MIDI control
Synth Section

Organ Section

Organ Section

The Organ section features Nord's award-winning simulations of B3 Tonewheel, B3 Bass, classic Vox and Farfisa as well as two Pipe Organ models. All Stage 4 models are equipped with Nord's new Physical drawbars with LED indicators for optimal hands-on experience and overview.

  • Award-winning organ simulations of B3, Vox/Farfisa and Pipe Organ models
  • Physical drawbars with LED indicators
  • Enhanced Rotary Speaker Drive
  • Drawbar Live mode
  • New B3 Bass mode
  • Enhanced model 122 Vintage Rotary Speaker with new drive including close or distant mic position

Effect Section

The Nord Stage 4 has a powerful new Effect section offering a complete setup of Effects for each Layer. The extensive range of Effects includes a new Pump effect for side chain simulation, a new Spin effect and brand new variations of Reverb, Delay, Amps and Modulation effects.

  • Dedicated Effect section per Layer
  • New Variations for Modulation, Amp, Delay and Reverb Effects
  • New Spring, Booth and Cathedral Reverb
  • New Spin effect
  • New Pump effect
  • New Flam and Space Delay
Effect Section

SPECIFICATIONS


General

  • 73-key Triple Sensor Semi Weighted Waterfall keyboard with Aftertouch.
  • Range: E-E
  • Master Level Control
  • Wooden Pitch Stick
  • Modulation Wheel
  • 512 Programs - 8 Banks with 8 Pages each. Each Page has 8 Program locations
  • Preset Library with Organ, Piano and Synth Presets including effects. 2x64 Organ Preset locations, 2x64 Piano Preset locations, 8x64 Synth Preset locations.
  • 8 Live Programs
  • 2 Individual Layer Scene Setups
  • 3 Morph sources: Modulation Wheel (also controllable by Swell pedal), Control Pedal, Aftertouch
  • Stereo and Mono output routing options
  • Programmable Transpose +/- 6 semitones
  • Master Clock functionality with manual, external and tap-tempo rate control
  • Internal and MIDI clock source
  • MIDI over USB functionality
  • Level control
  • Aftertouch
  • Up to 3 Split Points (4 Keyboard Zones) with visual LED indication between zones
  • 3 Split Point width (crossfade) options: Lrg, Sml or Off

Organ Section

  • Nord C2D B3 Tone wheel Organ simulation
  • Vox Continental and Farfisa models
  • 2 Digital Pipe Organ models
  • B3 Bass mode
  • Physical Drawbars with LED graphs
  • Preset or Drawbar Live mode
  • Percussion controls
  • Vibrato / Chorus control
  • 2 Layers (2-Part Multitimbral)

Piano Section

  • 2 GB memory for Piano sounds
  • All sounds can be replaced using Nord Sound Manager (Mac/Win)
  • 120 Voice Polyphony
  • Categories: Grand, Upright, Electric, Digital, Layer and Clav/Harpsichord
  • 3 Selectable Keyboard Touch Curves (Heavy, Medium, Light)
  • Piano Timbre controls with custom settings for Electric Pianos and Clavinet
  • String Resonance for acoustic Grand Pianos and Uprights
  • Selectable Soft Piano Release
  • Pedal Noise when used with Nord Triple Pedal 1, Nord Triple Pedal 2 or Nord Sustain Pedal 2 on selected acoustic and electric pianos
  • Dynamic Compression
  • Unison functionality
  • 2 Layers (2-Part Multitimbral)

Synth Section

  • Nord Wave 2 Synth Engine with Sample Playback
  • Dedicated OLED Display for Waveform/Sample selection and parameter editing
  • 1 GB memory for Nord Sample Library
  • All samples can be replaced using Nord Sound Manager (Mac/Win)
  • 46 Voice polyphony
  • Oscillator Types: Analog (incl. Super, Noise and Misc waveforms), Digital Waves, FM and Sample
  • Analog Waveform options: Pure, Shape, Shape Sine, Multi, Super, Sync, Bell, Misc (Noise)
  • Classic Transistor Ladde Filter (LP M), 12 & 24 dB Low Pass, High Pass, Band Pass and combined Low Pass/Band Pass (LP+BP) filter
  • Filter Drive: Off, 1, 2 and 3
  • Filter Tracking: Off, 1/3, 2/3 and Full
  • 3 Unison modes
  • Vibrato modes controllable from Mod Wheel, Aftertouch and pedal.
  • Filter envelope (Attack, Decay/Sustain, Release) with Velocity control
  • Amplitude envelope (Attack, Decay/Sustain, Release) with Velocity control
  • Oscillator envelope (Attack, Decay/Sustain, Release) with Velocity control
  • LFO with 5 waveforms/modes: Square, Triangle, Ramp Dn, Ramp Up and Sample & Hold
  • Advanced Arpeggiator with Arp, Polyphonic and Gate modes
  • Arpeggiator Patterns for all modes, with Accent and Pan options
  • LFO and Arpeggiator synchronizable to Master Clock
  • 3 Layers (3-Part Multitimbral)

Effects

  • Mod 1: Tremolo, Auto Pan, Ring Modulator, Wah-Wah, Auto-Wah, Pump (Sidechain modulation). Variation for each effect
  • Mod 2: Phaser, Flanger, Vibe, Chorus, Ensemble, Spin. Variation for each effect
  • Delay with Tempo, Feedback and Mix (Dry/Wet) controls, Ping Pong (stereo taps), Tap-Tempo, Feedback Filter (HP/LP/BP), Feedback Effects with Variations and panel selectable Analog mode.
  • 3 types of Amp/Speaker simulations, Twin, JC and Small. Variation for each model
  • Filter Mode (HP24/LP24) with Cut-off, Resonance and Mix controls
  • Tube amp simulation with adjustable overdrive
  • 3-band Equalizer with sweepable mid. EQ ranges: 100 Hz, 200 Hz - 8 kHz and 4 kHz
  • Rotary Speaker: selectable speed (Stop, Slow and Fast) and separate overdrive
  • Effect rates/tempo can be synchronized to the Master Clock
  • Compressor with Fast Mode
  • Reverb: 6 algorithms (Spring, Booth, Room, Stage, Hall and Cathedral) with Dark/Bright modes and Variation/Chorale options

Connections

  • 4 Assignable Audio Outputs - ¼", 6,35 mm jacks, unbalanced
  • Stereo Headphone output - ¼", 6,35 mm stereo jack
  • 1 Monitor input - 1/8", 3,5 mm stereo jack
  • Sustain Pedal - ¼", 6,35 mm jack. Compatible with Nord Sustain Pedal 2 (continuous sensor), Nord Triple Pedal 1 and switch type pedals
  • Triple Pedal - 5 pin DIN connector. Compatible with Nord Triple Pedal 2
  • Rotor Pedal - ¼", 6,35 mm jack.
  • Use a momentary pedal or a switch type pedal.
  • Organ Swell Pedal - ¼", 6,35 mm TRS stereo jack.
  • Control Pedal - ¼", 6,35 mm TRS stereo jack.
  • Foot Switch input - ¼", 6,35 mm jack.
  • Use a momentary two-button pedal or a single switch type pedal.
  • MIDI In - 5 pin DIN connectors
  • MIDI Out - 5 pin DIN connectors
  • USB - type B connector for USB MIDI, Software Update and Sound Transfer
  • Power Cord with IEC C14 connector

Included Accessories

  • User Manual
  • Power cord
  • USB cord

Dimensions

  • 1066 mm (42"), 104 mm (4,1"), 322 mm (12.7")
  • Weight: 10.4 kg (22.9 lb)

Financing and Leasing Options

Make music more affordable with our flexible financing and leasing options. Applying takes just a few minutes, or you can simply select your preferred option at checkout.

We offer the following financing and leasing options: Affirm, Synchrony, Acima Leasing, and more! 

Click here for details.

Affordable, Comprehensive Product Protection from Mulberry

Bananas At Large has partnered with Mulberry to provide you with extended product protection.


Longer-term protection for your purchase

Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.

Protect against, drops, spills, and more!

Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.

Product Failures and Defects

If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements

For full coverage details, visit https://www.getmulberry.com


The Best Customer Service in Product Protection

  • File your claim in just a few clicks
  • No subscriptions or deductibles
  • Rapid repairs & replacements
  • Highly-rated customer support team
  • Gotcha-free coverage
  • Easy-to-use digital customer portal
The Best Customer Service in Product Protection

Customers Love Mulberry

“They Make it so easy and fast to make a claim! Worth every penny for my items.”

M. Olsen

“Great customer service. Quick Responses. Very Helpful.”

Rhonda

“Absolutely amazing people and help. They do an outstanding job.”

Tyler Hensley

“Highly recommended if the option to have Mulberry insure your expensive piece is there.”

Jarrid Garner

“Outstanding customer service.”

Elizabeth Feess

“The employees were very thorough and followed up after every step.”

Amanda Flores

How does it work

Purchase your Mulberry protection plan

Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.

File a claim if something happens

Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.

Get approved and get your claim resolved!

Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.


FAQs

What does the Mulberry plan cover?

Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.

What is Mulberry?

Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:

  • 24/7 customer support
  • Hassle-free online claims
  • No deductibles or hidden fees

Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.

How do I sign up for a Mulberry protection plan

It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a claim?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com

Will I have to pay a deductible or any other fees?

You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.

What happens if I return or exchange my product?

Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.

Returns

  • Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
  • All Pre-Owned products may be returned in 48 hours.
  • All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

Original Freight, Packing materials and handling fees are not refundable.

See our full Return Policy for all of the pertinent details.


Freight damage policy

If your shipment arrives with visible freight damage (damage that occurred during shipping), please follow these steps within 24 hours of delivery:

  • Notify us immediately by emailing [your email address] or contacting customer support.
  • Keep all original packaging, including boxes, pallets, foam, and any shipping materials. Do not discard anything.
  • Take clear photographs of:
    • The damaged item(s)
    • The exterior and interior of the packaging
    • Any visible damage to the packaging itself
    • The shipping label (if possible)

Prompt reporting is essential. Any delay beyond 24 hours may result in your claim being denied by the shipping carrier, which could prevent us from processing a replacement or refund.

Once we receive your notification and photos, our team will review the claim and guide you through the next steps. We work quickly to resolve freight damage issues so you can get a replacement or resolution as soon as possible.

Important Note: This policy applies only to damage caused during transit by the carrier. Damage caused by improper unpacking, misuse, or after the item has been properly received is not covered under freight damage.


Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.

  • Service available upon request.
  • Signature Required applied to all online orders over $200.
  • Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
  • Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.


Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

  1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
  2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
  3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
  4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
    1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
    2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.


Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.


Local pickup only

Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 


Shipping items with tubes

Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

 

Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.gov.