Roland Aerophone Brisa Digital Wind Instrument
Roland

Roland Aerophone Brisa Digital Wind Instrument

  • Product SKU: AE-BRISA

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$1,759.99

 

Play like you always have. Sound like you never could.

Meet Aerophone Brisa, an exciting evolution of the growing Roland Aerophone platform. This elegant instrument combines the design and key layout of a traditional flute with the modern benefits of the Aerophone series, including a diverse selection of onboard sounds and deep customization options. Aerophone Brisa also features a newly developed sound engine tailored for different wind instrument styles, with a special focus on the unique articulations and techniques used by flute players.

FEATURES


  • Advanced digital wind instrument with the styling and key layout of a traditional flute
  • Lightweight and elegant design with an onboard display and intuitive controls
  • Dual breath sensor system, moisture band, and adjustable head joint
  • Newly developed SuperNATURAL Winds sound engine powered by the latest Aerophone advancements
  • 100 onboard sounds, including flute-family instruments, wind instruments such as saxophone, clarinet, and trumpet, plus synthesizers, world instruments, drums, and more
  • Selectable fingering modes, including flute, trumpet, and the default Brisa mode, which is based on recorder and sax-style fingerings
  • Intelligent harmony function creates automatic harmonies based on a specific key or scale
  • Integrated motion sensor lets you use physical movement to control vibrato, pitch bend, tone levels, and more
  • Assign harmony and other parameters to the thumb and S1/S2 buttons for real-time performance expression
  • Enhance the sound with reverb and other onboard effects
  • Wireless playing freedom with a rechargeable lithium-ion battery and Bluetooth® MIDI connectivity
  • Onboard speaker positioned near the ear for easy sound monitoring
  • Stereo audio output (TRS mini jack) for connecting to an external sound system or headphones
  • USB-C audio/MIDI connectivity for working with music software on computers and mobile devices
  • Aerophone Brisa Plus app* for wireless parameter control, saving favorite tones, and expanding sound options via Roland Cloud
  • Premium carrying case included

*The Aerophone Brisa Plus app will be available in Q4 2025.


Everything You Need to Know Featuring Elena Pinderhughes

Discover the Roland Aerophone Brisa, a revolutionary digital wind instrument designed with flute players in mind. In this in-depth video, flutist Elena Pinderhughes guides you through everything you need to know about Brisa, from expressive sound demos to intuitive design features that adapt to your unique playing style.

Roland Aerophone Brisa Performance ft. Shabaka Hutchings

In this exclusive performance, visionary saxophonist Shabaka Hutchings brings Brisa to life, blending his spiritual jazz roots with futuristic textures and tones. His dynamic improvisation showcases the expressive depth and versatility of Brisa, proving that tradition and innovation can coexist in perfect harmony.

Roland Aerophone Brisa Sound Demos

Watch acclaimed flutist and composer Elena Pinderhughes bring the Aerophone Brisa to life in this expressive sound demo performance. From acoustic emulations to bold synth textures, Elena showcases Brisa’s wide sonic palette with artistry and flair.

HIGHLIGHTS


Expressive elegance.

Expressive elegance.

Creating with Aerophone Brisa is a comfortable and friendly experience for flutists, players of other wind instruments, and beginners alike. The stylish, lightweight design offers a straight structure, responsive flute-style keys, and intuitive controls, making playing effortless and enjoyable.


Next-generation sound.

Aerophone Brisa features SuperNATURAL Winds, a new Aerophone sound engine that leverages Roland's latest advancements in natural wind expression. Delivering rich, inspiring tones, it faithfully translates every breath nuance into vibrant sound, mirroring the immediate response and dynamic control of acoustic instruments.


Flute and beyond.

Flute and beyond.

With 100 onboard tones, Aerophone Brisa is ready to fuel limitless creative journeys. Explore a library of flute family instruments, from concert flutes and piccolos to bass and jazz flutes. Expand your range with winds such as saxophone, clarinet, and trumpet, and go further with orchestral strings and world sounds like pan flute and shakuhachi. You can even perform contemporary music styles with modern synthesizers and drum sounds.


Comfortable playability.

Equipped with Roland's newly developed dual breath sensor system, Aerophone Brisa provides natural wind control that will be familiar to all types of players. In contrast with a traditional flute, sound is produced by blowing directly into the mouthpiece, simplifying the playing experience. By adjusting the head joint, it’s easy to dial in the most comfortable playing angle. You can also execute flute octave switching techniques by directing your breath between the two mouthpiece holes as you play.

Comfortable playability.

Choose your fingering.

Choose your fingering.

Aerophone Brisa offers multiple fingering options to meet the needs of a wide range of players. Flute and trumpet modes are available, along with a Brisa mode that’s ideal for saxophone and recorder players and anyone new to wind instruments. There are also special fingering modes for playing the instrument with only the right or left hand.


Instant harmony and transposition.

Aerophone Brisa’s versatile digital engine allows you to add harmonies and drones to your playing, enriching solo and ensemble sessions with tonalities that typically require multiple musicians. There’s also a transposition function that lets you play any musical piece with your most comfortable fingering.

Instant harmony and transposition.

Dynamic performance control.

Dynamic performance control.

There are numerous ways to control Aerophone Brisa sounds in real time, unlocking all-new performance approaches. Use the thumb and S1/S2 buttons to enhance tones with harmonies and unique expressive colors. And with the instrument’s integrated motion sensor, you can apply vibrato, pitch bend, and other effects with simple body movements.


Free-flowing music creation.

Aerophone Brisa flows everywhere your creative life takes you. With the onboard speaker, headphone jack, and rechargeable battery, you can play anytime and anywhere. The USB-C port provides audio/MIDI communication with music production apps, and the headphone output can also be used to connect with a sound system for live performances. In addition, Bluetooth MIDI is available to send wireless MIDI data to Bluetooth-enabled devices and expand your control options with the BOSS FS-1-WL and EV-1-WL.

Free-flowing music creation.

Aerophone Brisa Plus.

Aerophone Brisa Plus.

This powerful companion app extends the Aerophone Brisa experience with your smartphone or tablet. Adjust internal parameters from your device’s touchscreen, save and recall favorite sounds, and use the fingering display to study layouts and view notes as you play them. You also get integrated access to many additional sounds on Roland Cloud to expand your creative range.

The Aerophone Brisa Plus app will be available in Q4 2025.

SPECIFICATIONS


Key Layout

  • Flute compatible

Preset Tones

  • 100 Tones

User Tones

  • 48 Tones

Favorite Tones

  • 12 Tones x 5 banks available

Effects

  • 17 Types

Controllers

  • Dual breath sensor
  • Thumb button
  • [S1]/[S2] buttons
  • Motion sensor

Bluetooth

  • Ver 5.0
  • Profile Support: GATT (MIDI over Bluetooth Low Energy)

Display

  • Graphic OLED 128 x 32 dots

Connectors

  • PHONES jack: stereo miniature phone type
  • USB 5V port: USB Type-C(R) (DC 5V, AUDIO/MIDI supported)

Speaker

  • 1

Power Supply

  • Lithium-ion battery
  • Obtained via USB port (USB bus power)

Current Draw

  • 0.6 A

Battery life for continuous use (differs depending on the conditions of use)

  • approximately 8 hours

Accessories

  • Quick Start
  • Tone List
  • Leaflet "USING THE UNIT SAFELY"
  • Moisture band x 3
  • Cleaning cloth
  • Blower
  • USB Type-C(R) (straight) to Type-C(R) (angled) cable
  • Right angle adaptor (stereo miniature phone type)
  • Dedicated hand carry bag

Size and Weight

  • Width: 752 mm / 29-5/8 inches
  • Depth: 51 mm / 2-1/16 inches
  • Height: 52 mm / 2-1/16 inches
  • Weight: 415 g 15 oz

Play like you always have. Sound like you never could.

Meet Aerophone Brisa, an exciting evolution of the growing Roland Aerophone platform. This elegant instrument combines the design and key layout of a traditional flute with the modern benefits of the Aerophone series, including a diverse selection of onboard sounds and deep customization options. Aerophone Brisa also features a newly developed sound engine tailored for different wind instrument styles, with a special focus on the unique articulations and techniques used by flute players.

FEATURES


  • Advanced digital wind instrument with the styling and key layout of a traditional flute
  • Lightweight and elegant design with an onboard display and intuitive controls
  • Dual breath sensor system, moisture band, and adjustable head joint
  • Newly developed SuperNATURAL Winds sound engine powered by the latest Aerophone advancements
  • 100 onboard sounds, including flute-family instruments, wind instruments such as saxophone, clarinet, and trumpet, plus synthesizers, world instruments, drums, and more
  • Selectable fingering modes, including flute, trumpet, and the default Brisa mode, which is based on recorder and sax-style fingerings
  • Intelligent harmony function creates automatic harmonies based on a specific key or scale
  • Integrated motion sensor lets you use physical movement to control vibrato, pitch bend, tone levels, and more
  • Assign harmony and other parameters to the thumb and S1/S2 buttons for real-time performance expression
  • Enhance the sound with reverb and other onboard effects
  • Wireless playing freedom with a rechargeable lithium-ion battery and Bluetooth® MIDI connectivity
  • Onboard speaker positioned near the ear for easy sound monitoring
  • Stereo audio output (TRS mini jack) for connecting to an external sound system or headphones
  • USB-C audio/MIDI connectivity for working with music software on computers and mobile devices
  • Aerophone Brisa Plus app* for wireless parameter control, saving favorite tones, and expanding sound options via Roland Cloud
  • Premium carrying case included

*The Aerophone Brisa Plus app will be available in Q4 2025.


Everything You Need to Know Featuring Elena Pinderhughes

Discover the Roland Aerophone Brisa, a revolutionary digital wind instrument designed with flute players in mind. In this in-depth video, flutist Elena Pinderhughes guides you through everything you need to know about Brisa, from expressive sound demos to intuitive design features that adapt to your unique playing style.

Roland Aerophone Brisa Performance ft. Shabaka Hutchings

In this exclusive performance, visionary saxophonist Shabaka Hutchings brings Brisa to life, blending his spiritual jazz roots with futuristic textures and tones. His dynamic improvisation showcases the expressive depth and versatility of Brisa, proving that tradition and innovation can coexist in perfect harmony.

Roland Aerophone Brisa Sound Demos

Watch acclaimed flutist and composer Elena Pinderhughes bring the Aerophone Brisa to life in this expressive sound demo performance. From acoustic emulations to bold synth textures, Elena showcases Brisa’s wide sonic palette with artistry and flair.

HIGHLIGHTS


Expressive elegance.

Expressive elegance.

Creating with Aerophone Brisa is a comfortable and friendly experience for flutists, players of other wind instruments, and beginners alike. The stylish, lightweight design offers a straight structure, responsive flute-style keys, and intuitive controls, making playing effortless and enjoyable.


Next-generation sound.

Aerophone Brisa features SuperNATURAL Winds, a new Aerophone sound engine that leverages Roland's latest advancements in natural wind expression. Delivering rich, inspiring tones, it faithfully translates every breath nuance into vibrant sound, mirroring the immediate response and dynamic control of acoustic instruments.

Roland · Aerophone Brisa Sound Demo - SawSqr Reso Lead

Flute and beyond.

Flute and beyond.

With 100 onboard tones, Aerophone Brisa is ready to fuel limitless creative journeys. Explore a library of flute family instruments, from concert flutes and piccolos to bass and jazz flutes. Expand your range with winds such as saxophone, clarinet, and trumpet, and go further with orchestral strings and world sounds like pan flute and shakuhachi. You can even perform contemporary music styles with modern synthesizers and drum sounds.


Comfortable playability.

Equipped with Roland's newly developed dual breath sensor system, Aerophone Brisa provides natural wind control that will be familiar to all types of players. In contrast with a traditional flute, sound is produced by blowing directly into the mouthpiece, simplifying the playing experience. By adjusting the head joint, it’s easy to dial in the most comfortable playing angle. You can also execute flute octave switching techniques by directing your breath between the two mouthpiece holes as you play.

Comfortable playability.

Choose your fingering.

Choose your fingering.

Aerophone Brisa offers multiple fingering options to meet the needs of a wide range of players. Flute and trumpet modes are available, along with a Brisa mode that’s ideal for saxophone and recorder players and anyone new to wind instruments. There are also special fingering modes for playing the instrument with only the right or left hand.


Instant harmony and transposition.

Aerophone Brisa’s versatile digital engine allows you to add harmonies and drones to your playing, enriching solo and ensemble sessions with tonalities that typically require multiple musicians. There’s also a transposition function that lets you play any musical piece with your most comfortable fingering.

Instant harmony and transposition.

Dynamic performance control.

Dynamic performance control.

There are numerous ways to control Aerophone Brisa sounds in real time, unlocking all-new performance approaches. Use the thumb and S1/S2 buttons to enhance tones with harmonies and unique expressive colors. And with the instrument’s integrated motion sensor, you can apply vibrato, pitch bend, and other effects with simple body movements.


Free-flowing music creation.

Aerophone Brisa flows everywhere your creative life takes you. With the onboard speaker, headphone jack, and rechargeable battery, you can play anytime and anywhere. The USB-C port provides audio/MIDI communication with music production apps, and the headphone output can also be used to connect with a sound system for live performances. In addition, Bluetooth MIDI is available to send wireless MIDI data to Bluetooth-enabled devices and expand your control options with the BOSS FS-1-WL and EV-1-WL.

Free-flowing music creation.

Aerophone Brisa Plus.

Aerophone Brisa Plus.

This powerful companion app extends the Aerophone Brisa experience with your smartphone or tablet. Adjust internal parameters from your device’s touchscreen, save and recall favorite sounds, and use the fingering display to study layouts and view notes as you play them. You also get integrated access to many additional sounds on Roland Cloud to expand your creative range.

The Aerophone Brisa Plus app will be available in Q4 2025.

SPECIFICATIONS


Key Layout

  • Flute compatible

Preset Tones

  • 100 Tones

User Tones

  • 48 Tones

Favorite Tones

  • 12 Tones x 5 banks available

Effects

  • 17 Types

Controllers

  • Dual breath sensor
  • Thumb button
  • [S1]/[S2] buttons
  • Motion sensor

Bluetooth

  • Ver 5.0
  • Profile Support: GATT (MIDI over Bluetooth Low Energy)

Display

  • Graphic OLED 128 x 32 dots

Connectors

  • PHONES jack: stereo miniature phone type
  • USB 5V port: USB Type-C(R) (DC 5V, AUDIO/MIDI supported)

Speaker

  • 1

Power Supply

  • Lithium-ion battery
  • Obtained via USB port (USB bus power)

Current Draw

  • 0.6 A

Battery life for continuous use (differs depending on the conditions of use)

  • approximately 8 hours

Accessories

  • Quick Start
  • Tone List
  • Leaflet "USING THE UNIT SAFELY"
  • Moisture band x 3
  • Cleaning cloth
  • Blower
  • USB Type-C(R) (straight) to Type-C(R) (angled) cable
  • Right angle adaptor (stereo miniature phone type)
  • Dedicated hand carry bag

Size and Weight

  • Width: 752 mm / 29-5/8 inches
  • Depth: 51 mm / 2-1/16 inches
  • Height: 52 mm / 2-1/16 inches
  • Weight: 415 g 15 oz

Returns

  • Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
  • All Pre-Owned products may be returned in 48 hours.
  • All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

Original Freight, Packing materials and handling fees are not refundable. 

See our full Return Policy for all of the pertinent details.

Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified. 

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.

  • Service available upon request.
  • Signature Required applied to all online orders over $200.
  • Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
  • Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.

Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

  1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
  2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
  3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
  4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
    1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
    2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.

 

Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.

    Local pickup only

    Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 

    Shipping items with tubes

    Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

    Play now, Pay later!

    Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.

    Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more! 

    Click here for details.

    Affordable, Comprehensive Product Protection from Mulberry

    Bananas At Large has partnered with Mulberry to provide you with extended product protection.


    Longer-term protection for your purchase

    Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.

    Protect against, drops, spills, and more!

    Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.

    Product Failures and Defects

    If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements

    For full coverage details, visit https://www.getmulberry.com


    The Best Customer Service in Product Protection

    • File your claim in just a few clicks
    • No subscriptions or deductibles
    • Rapid repairs & replacements
    • Highly-rated customer support team
    • Gotcha-free coverage
    • Easy-to-use digital customer portal
    The Best Customer Service in Product Protection

    Customers Love Mulberry

    “They Make it so easy and fast to make a claim! Worth every penny for my items.”

    M. Olsen

    “Great customer service. Quick Responses. Very Helpful.”

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    “Absolutely amazing people and help. They do an outstanding job.”

    Tyler Hensley

    “Highly recommended if the option to have Mulberry insure your expensive piece is there.”

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    “Outstanding customer service.”

    Elizabeth Feess

    “The employees were very thorough and followed up after every step.”

    Amanda Flores

    How does it work

    Purchase your Mulberry protection plan

    Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.

    File a claim if something happens

    Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.

    Get approved and get your claim resolved!

    Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.


    FAQs

    What does the Mulberry plan cover?

    Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.

    What is Mulberry?

    Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:

    • 24/7 customer support
    • Hassle-free online claims
    • No deductibles or hidden fees

    Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.

    How do I sign up for a Mulberry protection plan

    It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.

    How do I file a claim?

    Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com

    Will I have to pay a deductible or any other fees?

    You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.

    What happens if I return or exchange my product?

    Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.

     

    Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.gov.