Strymon EC-1 Single Head dTape Echo Pedal
Strymon

Strymon EC-1 Single Head dTape Echo Pedal

  • Product SKU: EC-1

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$279.00

 

A Timeless Classic Reborn

Experience the dreamy sound of a classic ‘60s tape echo complete with the harmonic richness of the accompanying tube preamp.

Enjoy organic and ethereal modulation produced by countless subtle mechanical imperfections, and easily dial in anything from warm slapback to expansive echo feedback beds with a strikingly gorgeous stereo image.

With beautifully-tuned low frequency response, lush tape saturation and sublime echo decay, EC-1 provides all the best of what a tube driven tape echo can deliver.

HIGHLIGHTS


Tape, Tubes, and the Best of the Best

Tape, Tubes, and the Best of the Best

Development of EC-1 started with the groundbreaking single moving head algorithm originally developed for Strymon's El Capistan pedal, which is renowned for its lifelike reproduction of vintage tape echo.

From there, Strymon was fortunate to acquire what turned out to be a very special Echoplex EP-2, as the unit was in amazingly good condition and had been worked on by storied technician Cesar Diaz. Strymon discovered that several purposeful and skillfully-implemented modifications had been made to the unit, including tweaks to the tube preamp for a warmer sound closer in frequency response to an EP-3. The modifications seemed aimed at bringing the best aspects of the various vintage Echoplex models into a single unit, and the inspiring result significantly informed development of EC-1, imbuing it with a special character that is immediately nostalgic.


Full-Featured Compact Stereo Tape Echo

EC-1 offers impressive power and flexibility in a small and elegant form factor.

Selectable tube-modeled preamp voices. Artifact-free tap tempo. Discrete stereo operation for independent processing of the left and right stereo inputs. Straightforward controls and expression pedal capability. High-impedance, ultra-low noise discrete Class A JFET stereo input preamp for exceptional touch sensitivity, dynamics and feel. MIDI control of tempo, patch save/recall and more. Premium components, rugged construction and a USB jack for performing firmware updates or controlling the pedal from a computer.

Full-Featured Compact Stereo Tape Echo

FEATURES


MIDI: Limitless Possibilities.

EC-1 features full MIDI implementation and 300 presets, allowing you to control it remotely by sending MIDI commands from your controller or DAW via the EXP/MIDI jack or USB-C connection.

Remotely bypass or engage the pedal, automate Speed or other knob adjustments in your DAW or recall unique presets for each song on your setlist — the possibilities with MIDI are limitless.

True/Buffered Bypass: Choose Your Bypass Mode.

EC-1 lets you choose between electromechanical relay-switched true bypass for a 100% untouched and unprocessed signal when the pedal is not engaged (which is the default), or Strymon's premium buffered bypass, which preserves your signal’s integrity by preventing the high frequency roll-off that can happen due to longer cable runs.

JFET Input: Analog Touch.

Uncompromised dynamics and feel. Exceptional touch sensitivity and responsiveness. EC-1 feels just as good as it sounds, thanks to a high-impedance, ultra-low noise and discrete Class A JFET preamp input.

Stereo: Moving In Stereo.

EC-1 features full stereo in and out capabilities, processing incoming stereo signals independently so that you can place it anywhere in your stereo effects chain.

It can also receive mono input and still produce stereo output if you’d like to use it as the stereo origin point of your signal path.

EC-1’s single TRS input and TRS output allows for stereo operation while maintaining a compact form factor.

A dedicated rear panel Input switch allows you to determine the audio routing, selecting between Mono In → Mono Out, Mono In → Stereo Out, or Stereo In → Stereo Out (stereo in and out requires a TRS cable for each jack).

ARM Processor: Power To The Pedal.

An evolution in technology led by mobile phones and laptop computers now allows Strymon's pedals to perform more simultaneous processes than ever before, and with significantly less power draw.

That means more processing power for every sonic nuance, and less power consumption on your pedal board.

Tap Tempo: March To Your Own Beat.

Tapping in tempos with EC-1 works in a seamless way that would be impossible with a real tape echo.

Confidently tap your tempos with no pitch shifting, no clicks, ramps or mutes. All the unique sliding head tape echo pitch-shifting effects are always available when setting tempo with the Time knob, but when tapping tempo EC-1 changes to new values smoothly and keeps you in the groove.

Once a tempo has been tapped in, you can use the Time knob to set the Tap Division for triplet, eighth, dotted eighth, or quarter note resolution.


SOUND DESIGN


Preamp: Input Signal Enhancer.

Preamp: Input Signal Enhancer.

Featuring meticulous tube modeling techniques, EC-1 offers a choice of two authentically reproduced preamp circuits that lend a subtle vintage character to your input signal.

One is based on the classic EP-2 tube preamp and features an enhanced high-end shelf perfect for brightening up darker humbuckers. The other preamp option (the default setting) produces a warm, balanced response based on the modded preamp circuit in the EP-2 unit that Strymon studied during the development of EC-1.

This option adds a pleasing sense of heft, especially to single-coils. Both preamp choices offer an optional boost of up to +6dB, or the preamp can be bypassed for an unprocessed dry signal if desired.


dTape: Tale of the Tape.

Strymon's unique dTape technology was first developed for El Capistan, and they have expanded on it to reproduce all the inspiring nuances they encountered while studying a recently-acquired tube Echoplex that was in uncommonly superb condition.

Strymon's dTape system allows precise replication of every aspect of every tape echo we’ve studied, and in EC-1 this includes the effect of the moving head, the tape condition, the bias setting, the mechanical effects of motors, capstan slippage and all the irregularities that add up to create the unmistakable, inspiring sound of vintage tape echo repeats.

dTape: Tale of the Tape.

Record Level: Satisfying Saturation.

Record Level: Satisfying Saturation.

Whether you want the cleanest repeats, subtle fattening or even downright dirty echos, you can instantly dial in the desired amount of tape saturation with the flip of a switch.

Providing pleasing tonal shifts from thinner to fatter, EC-1’s three-way Record Level toggle switch selects the gain of the signal fed into the virtual record head. Choose the low position for unity gain with optimized bias for the cleanest repeats, medium for a 6dB input signal boost with increased bias for slightly saturated repeats, or high for a 12dB input signal boost with further increased bias for heavily saturated repeats.

This control also gives you a fast and easy way to match EC-1’s response to your input signal level to obtain the desired sound from any pickup type or pedalboard configuration.


Mechanics: The Beauty of Imperfection.

For EC-1, fluctuations from motors and mechanical components were thoroughly studied to accurately capture their imperfections.

At the lower end of the Mechanics control’s range only slower motor-related wow and flutter are present, but at around one o’clock these fluctuations are reduced in favor of faster disturbances from crinkle, splices, and capstan slippage which accurately replicate the sound of Strymon's golden EP-2 unit. This setting can create uniquely reverberant and three-dimensional echos that spread across the stereo spectrum.

The slower fluctuations are mixed back in more prominently as you approach the maximum Mechanics setting, and the unique combination of multiple imperfections create truly gorgeous, organic stereo modulation effects unlike anything you’ve ever heard.

Mechanics: The Beauty of Imperfection.

Tape Age: Mature Media.

Tape Age: Mature Media.

The frequency characteristics of tape echo repeats are determined in part by the bandwidth of the actual tape stock, so older tapes will have a lower bandwidth with a warmer top end.

EC-1 allows you to faithfully reproduce these characteristics by turning up the Tape Age knob for warmer repeats, or turning it toward minimum for the full-bandwidth sound of fresh tape.


Repeats: Custom Vibe.

EC-1 is designed to allow high levels of repeats that are truly lush but that don’t spiral into uncontrollable feedback.

That wide sweet spot on the edge of runaway feedback can create intriguing sound beds under your lead or rhythm playing.

Of course if you want to crank the Repeats control to maximum and play with the unique pitch effects that only a sliding record head tape echo can produce, those effects are all precisely replicated in sound and response.

Repeats: Custom Vibe.

SPECIFICATIONS


General

  • Strong and lightweight anodized aluminum chassis
  • Power requirements: maximum 9 volts DC center-negative, with a minimum of 250mA (power supply NOT included)
  • Dimensions: 4.6” deep x 2.7” wide x 2.5” tall / 11.7 cm deep x 6.9 cm wide x 6.4 cm tall
  • Designed and built in the USA

Ins, Outs, and Switches

  • High impedance ultra low-noise discrete Class A JFET TRS stereo input
  • Low impedance TRS stereo output
  • Expression pedal input allows the connection of a TRS expression pedal, MiniSwitch, MultiSwitch Plus, or TRS MIDI connection
  • USB jack for controlling via MIDI from a computer or for performing firmware updates

Audio Quality

  • Premium JFET analog front end
  • Ultra low noise, high performance 24-bit 96kHz A/D and D/A converters provide uncompromising audio quality
  • 520MHz ARM Superscalar processor
  • 32-bit floating point processing
  • 20Hz to 20kHz frequency response
  • Audio Input Impedance: 1M Ohm
  • Audio Output Impedance: 100 Ohm
  • Typical signal to noise ratio: 116dB

A Timeless Classic Reborn

Experience the dreamy sound of a classic ‘60s tape echo complete with the harmonic richness of the accompanying tube preamp.

Enjoy organic and ethereal modulation produced by countless subtle mechanical imperfections, and easily dial in anything from warm slapback to expansive echo feedback beds with a strikingly gorgeous stereo image.

With beautifully-tuned low frequency response, lush tape saturation and sublime echo decay, EC-1 provides all the best of what a tube driven tape echo can deliver.

HIGHLIGHTS


Tape, Tubes, and the Best of the Best

Tape, Tubes, and the Best of the Best

Development of EC-1 started with the groundbreaking single moving head algorithm originally developed for Strymon's El Capistan pedal, which is renowned for its lifelike reproduction of vintage tape echo.

From there, Strymon was fortunate to acquire what turned out to be a very special Echoplex EP-2, as the unit was in amazingly good condition and had been worked on by storied technician Cesar Diaz. Strymon discovered that several purposeful and skillfully-implemented modifications had been made to the unit, including tweaks to the tube preamp for a warmer sound closer in frequency response to an EP-3. The modifications seemed aimed at bringing the best aspects of the various vintage Echoplex models into a single unit, and the inspiring result significantly informed development of EC-1, imbuing it with a special character that is immediately nostalgic.


Full-Featured Compact Stereo Tape Echo

EC-1 offers impressive power and flexibility in a small and elegant form factor.

Selectable tube-modeled preamp voices. Artifact-free tap tempo. Discrete stereo operation for independent processing of the left and right stereo inputs. Straightforward controls and expression pedal capability. High-impedance, ultra-low noise discrete Class A JFET stereo input preamp for exceptional touch sensitivity, dynamics and feel. MIDI control of tempo, patch save/recall and more. Premium components, rugged construction and a USB jack for performing firmware updates or controlling the pedal from a computer.

Full-Featured Compact Stereo Tape Echo

FEATURES


MIDI: Limitless Possibilities.

EC-1 features full MIDI implementation and 300 presets, allowing you to control it remotely by sending MIDI commands from your controller or DAW via the EXP/MIDI jack or USB-C connection.

Remotely bypass or engage the pedal, automate Speed or other knob adjustments in your DAW or recall unique presets for each song on your setlist — the possibilities with MIDI are limitless.

True/Buffered Bypass: Choose Your Bypass Mode.

EC-1 lets you choose between electromechanical relay-switched true bypass for a 100% untouched and unprocessed signal when the pedal is not engaged (which is the default), or Strymon's premium buffered bypass, which preserves your signal’s integrity by preventing the high frequency roll-off that can happen due to longer cable runs.

JFET Input: Analog Touch.

Uncompromised dynamics and feel. Exceptional touch sensitivity and responsiveness. EC-1 feels just as good as it sounds, thanks to a high-impedance, ultra-low noise and discrete Class A JFET preamp input.

Stereo: Moving In Stereo.

EC-1 features full stereo in and out capabilities, processing incoming stereo signals independently so that you can place it anywhere in your stereo effects chain.

It can also receive mono input and still produce stereo output if you’d like to use it as the stereo origin point of your signal path.

EC-1’s single TRS input and TRS output allows for stereo operation while maintaining a compact form factor.

A dedicated rear panel Input switch allows you to determine the audio routing, selecting between Mono In → Mono Out, Mono In → Stereo Out, or Stereo In → Stereo Out (stereo in and out requires a TRS cable for each jack).

ARM Processor: Power To The Pedal.

An evolution in technology led by mobile phones and laptop computers now allows Strymon's pedals to perform more simultaneous processes than ever before, and with significantly less power draw.

That means more processing power for every sonic nuance, and less power consumption on your pedal board.

Tap Tempo: March To Your Own Beat.

Tapping in tempos with EC-1 works in a seamless way that would be impossible with a real tape echo.

Confidently tap your tempos with no pitch shifting, no clicks, ramps or mutes. All the unique sliding head tape echo pitch-shifting effects are always available when setting tempo with the Time knob, but when tapping tempo EC-1 changes to new values smoothly and keeps you in the groove.

Once a tempo has been tapped in, you can use the Time knob to set the Tap Division for triplet, eighth, dotted eighth, or quarter note resolution.


SOUND DESIGN


Preamp: Input Signal Enhancer.

Preamp: Input Signal Enhancer.

Featuring meticulous tube modeling techniques, EC-1 offers a choice of two authentically reproduced preamp circuits that lend a subtle vintage character to your input signal.

One is based on the classic EP-2 tube preamp and features an enhanced high-end shelf perfect for brightening up darker humbuckers. The other preamp option (the default setting) produces a warm, balanced response based on the modded preamp circuit in the EP-2 unit that Strymon studied during the development of EC-1.

This option adds a pleasing sense of heft, especially to single-coils. Both preamp choices offer an optional boost of up to +6dB, or the preamp can be bypassed for an unprocessed dry signal if desired.


dTape: Tale of the Tape.

Strymon's unique dTape technology was first developed for El Capistan, and they have expanded on it to reproduce all the inspiring nuances they encountered while studying a recently-acquired tube Echoplex that was in uncommonly superb condition.

Strymon's dTape system allows precise replication of every aspect of every tape echo we’ve studied, and in EC-1 this includes the effect of the moving head, the tape condition, the bias setting, the mechanical effects of motors, capstan slippage and all the irregularities that add up to create the unmistakable, inspiring sound of vintage tape echo repeats.

dTape: Tale of the Tape.

Record Level: Satisfying Saturation.

Record Level: Satisfying Saturation.

Whether you want the cleanest repeats, subtle fattening or even downright dirty echos, you can instantly dial in the desired amount of tape saturation with the flip of a switch.

Providing pleasing tonal shifts from thinner to fatter, EC-1’s three-way Record Level toggle switch selects the gain of the signal fed into the virtual record head. Choose the low position for unity gain with optimized bias for the cleanest repeats, medium for a 6dB input signal boost with increased bias for slightly saturated repeats, or high for a 12dB input signal boost with further increased bias for heavily saturated repeats.

This control also gives you a fast and easy way to match EC-1’s response to your input signal level to obtain the desired sound from any pickup type or pedalboard configuration.


Mechanics: The Beauty of Imperfection.

For EC-1, fluctuations from motors and mechanical components were thoroughly studied to accurately capture their imperfections.

At the lower end of the Mechanics control’s range only slower motor-related wow and flutter are present, but at around one o’clock these fluctuations are reduced in favor of faster disturbances from crinkle, splices, and capstan slippage which accurately replicate the sound of Strymon's golden EP-2 unit. This setting can create uniquely reverberant and three-dimensional echos that spread across the stereo spectrum.

The slower fluctuations are mixed back in more prominently as you approach the maximum Mechanics setting, and the unique combination of multiple imperfections create truly gorgeous, organic stereo modulation effects unlike anything you’ve ever heard.

Mechanics: The Beauty of Imperfection.

Tape Age: Mature Media.

Tape Age: Mature Media.

The frequency characteristics of tape echo repeats are determined in part by the bandwidth of the actual tape stock, so older tapes will have a lower bandwidth with a warmer top end.

EC-1 allows you to faithfully reproduce these characteristics by turning up the Tape Age knob for warmer repeats, or turning it toward minimum for the full-bandwidth sound of fresh tape.


Repeats: Custom Vibe.

EC-1 is designed to allow high levels of repeats that are truly lush but that don’t spiral into uncontrollable feedback.

That wide sweet spot on the edge of runaway feedback can create intriguing sound beds under your lead or rhythm playing.

Of course if you want to crank the Repeats control to maximum and play with the unique pitch effects that only a sliding record head tape echo can produce, those effects are all precisely replicated in sound and response.

Repeats: Custom Vibe.

SPECIFICATIONS


General

  • Strong and lightweight anodized aluminum chassis
  • Power requirements: maximum 9 volts DC center-negative, with a minimum of 250mA (power supply NOT included)
  • Dimensions: 4.6” deep x 2.7” wide x 2.5” tall / 11.7 cm deep x 6.9 cm wide x 6.4 cm tall
  • Designed and built in the USA

Ins, Outs, and Switches

  • High impedance ultra low-noise discrete Class A JFET TRS stereo input
  • Low impedance TRS stereo output
  • Expression pedal input allows the connection of a TRS expression pedal, MiniSwitch, MultiSwitch Plus, or TRS MIDI connection
  • USB jack for controlling via MIDI from a computer or for performing firmware updates

Audio Quality

  • Premium JFET analog front end
  • Ultra low noise, high performance 24-bit 96kHz A/D and D/A converters provide uncompromising audio quality
  • 520MHz ARM Superscalar processor
  • 32-bit floating point processing
  • 20Hz to 20kHz frequency response
  • Audio Input Impedance: 1M Ohm
  • Audio Output Impedance: 100 Ohm
  • Typical signal to noise ratio: 116dB

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For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

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See our full Return Policy for all of the pertinent details.

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I'm interested! What do I need to do?

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Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.

 

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*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

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If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.

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    Shipping items with tubes

    Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

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