BOSS Katana 50 Gen 3 50-Watt 1x12 Guitar Combo Amplifier
- Product SKU: KTN-50 3
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Buy Online, Pick up In-Store
The Next Generation of a Modern Classic
With Katana Gen 3, the acclaimed BOSS stage amplifier series evolves to take your guitar ambitions to the next level. New Tube Logic enhancements enrich the core platform with even greater sound, feel, and response, including an expressive Pushed amp character that edge-of-breakup fans will love. The BOSS Tone Studio app has also been updated, making your remote amp and effects editing workflow more intuitive than ever. Loaded with inspiring tone tools and diverse connectivity options, Katana Gen 3 is your indispensable centerpiece for studio recording, live performance, and daily practice.
The Katana-50 Gen 3 model strikes the perfect balance of punch and portability, offering 50 watts of Class AB power in a compact 1x12 combo.
MAIN FEATURES
- Third-generation Katana amplifier with evolved Tube Logic sound and expressiveness
- Stage-ready 50-watt combo amp with a custom 12-inch speaker
- Six amp characters—including the newly developed Pushed type—plus a selectable variation for each
- Five independent effects sections: Booster, Mod, FX, Delay, and Reverb
- Four Tone Setting memories for storing all amp and effect settings
- Power Control for achieving cranked-amp tone and response at low volumes
- Updated Boss Tone Studio app (Windows/macOS) for remote editing from a computer or mobile device
- Download and share Katana sounds on BOSS Tone Exchange
- Compatible with sounds created on previous stage-class Katana models
Versatile Connectivity
- Power Amp In for preamps, modelers, and multi-effects
- Stereo headphones jack and USB output with IR-based cabinet sound
- Record/playback tracks in music production software on a computer or mobile device* via a USB-C®
*Compatibility with all third-party devices and software is not guaranteed. An upcoming firmware update will provide generic driver support.
Expansion Options
- Jacks for up to two footswitches and an expression pedal
- Optional Bluetooth® Audio MIDI Dual Adaptor (BT-DUAL) for wireless audio playback from a mobile device and remote editing from the BTS app (iOS/Android)
BOSS Tone Studio
- Newly updated interface for a more intuitive workflow
- Customize the onboard effects with over 60 premium BOSS types
- Detailed amp and effect editing tools, including deep parameter controls, effect order, and more
- Three Cabinet Resonance options: Vintage, Modern, and Deep
- Customize the IR-based cabinet sound for the headphones and USB recording outputs
- Three Contour settings and multiple EQs for shaping the overall tone
- Save and organize Livesets for different playing applications
- Download “BOSS TONE STUDIO for KATANA GEN 3” for Windows/macOS
- Download “BTS for KATANA GEN 3” for iOS
- Download “BTS for KATANA GEN 3” for Android

Katana Gen 3: Inspiration Unbound
Backed by their advanced Tube Logic amplifier architecture and reactive Class AB power, the BOSS Katana series has become a standard for guitarists everywhere since its introduction in 2016. Katana amps embody decades of BOSS development knowledge, providing professional, tube-inspired sound coupled with modern advantages like onboard effects, one-touch memory recall, deep sound customization, and reduced weight. Katana Gen 3 elevates the lineup with even more range and versatility, bringing you a playing experience that goes where no other amps can.
Refined Tube Logic Tones
Tube Logic recreates tube circuitry and all its complex interactions at a component level, putting the coveted tone and feel of classic tube amp designs under your fingers. Their approach continues to evolve with refinements to the five amp characters available in previous Katana models, including the iconic high-gain Brown type. The new Pushed character spotlights internal dynamic enhancements with the pleasing touch-responsive gain of a clean combo driven into harmonic saturation. All six amp characters include a selectable variation, giving you 12 distinctive tones to support every musical style.
“Sweet Spot” Sound at Any Volume
As every tube amp lover knows, the sound becomes richer, fuller, and more responsive as you turn up the volume. Unfortunately, it also gets way too loud for many playing situations. An external power attenuator is a common solution, but it can introduce artifacts that color the amp’s tone and feel. The integrated Power Control in Katana Gen 3 delivers the best of all worlds, letting you dial in cranked-amp inspiration with no adverse effect on the sound. Just turn the panel knob to transparently harness the level for everything from live stage playing to daily bedroom jams.
Famous BOSS Effects
Katana Gen 3 features five simultaneous effect categories loaded with essential selections from the historic BOSS library. Booster, Mod, FX, Delay, and Reverb sections offer enhanced sound quality, grab-and-go parameter controls, and three variations each for access to 15 unique effects. BOSS Tone Studio unlocks additional possibilities, allowing you to customize the onboard effects from 60 different types and tweak deep options not available from the amp’s panel. And when the optional Bluetooth Audio MIDI Dual Adaptor is installed, you can wirelessly edit sounds on the gig using the BTS editor app on your smartphone.
Unrivaled Sound-Shaping
BOSS Tone Studio for Katana Gen 3 offers new visual enhancements and graphic customization options that make crafting your tone faster and more intuitive. Explore amp and effect editing tools, change the effect order, and shape the overall sound with the three-way Contour control and multiple EQs. Dial in system-wide settings and behaviors. And organize custom setups for all your gigs. You also have access to BOSS Tone Exchange, where you can download pro setups and share sounds with the worldwide Katana community.
Save and Control Your Tones
Katana-50 Gen 3 offers several powerful tools for controlling your sounds. Four Tone Setting memories let you store complete amp/effect setups and recall them with a touch. And with footswitches and an expression pedal, you can remotely switch memories and control a variety of custom assignments that you’ve set up in BOSS Tone Studio.
Amplify External Modelers
Along with its self-contained operation, Katana-50 Gen 3 is also a great monitor for an external setup such as a direct-to-PA pedalboard. Simply connect to the Power Amp In jack to bypass the Katana preamp and use the reactive Class AB power section to amplify any modeler or external preamp.
Get Connected
Katana-50 Gen 3 includes connectivity to meet every need. Plug in headphones to practice quietly with stereo sound. And record to your favorite music software on computers and mobile devices over USB-C. All audio outputs feature IR-based cabinet sound for great direct tone, with three Air Feel types and two customizable settings in BOSS Tone Studio.

SPECIFICATIONS
Rated Power Output
- 50 W
Nominal Input Level
- INPUT: -10 dBu (1 M ohms)
- AUX IN: -10 dBu (20 k ohms)
Speaker
- 30 cm (12 inches) x 1
Controls
- POWER switch
- MASTER knob
- POWER CONTROL switch (STANDBY, 0.5 W, HALF, MAX)
[AMPLIFIER]
- VARIATION button
- AMP TYPE switch (ACOUSTIC, CLEAN, PUSHED, CRUNCH, LEAD, BROWN)
- GAIN knob
- VOLUME knob
[EQUALIZER]
- BASS knob
- MIDDLE knob
- TREBLE knob
[EFFECT]
- BOOSTER button
- MOD button
- FX button
- DELAY button
- REVERB button
- TAP button
- BOOSTER knob
- MOD knob
- FX knob
- DELAY knob
- REVERB knob
[TONE SETTING]
- CH1 button
- CH2 button
- PANEL button
Indicators
- VARIATION
- BOOSTER
- MOD
- FX
- DELAY
- REVERB
- TAP
- CH1
- CH2
- PANEL
Connectors
- INPUT jack: 1/4-inch phone type
- POWER AMP IN jack: 1/4-inch phone type
- STEREO PHONES jack: Stereo 1/4-inch phone type
- CTL CH1/CH2 SOLO jack: 1/4-inch TRS phone type
- EXP PEDAL jack: 1/4-inch TRS phone type
- AUX IN jack: Stereo miniature phone type
- USB port: USB C type
- BLUETOOTH ADAPTOR SLOT: BluetoothⓇ Audio MIDI Dual Adaptor
- AC IN jack
Power Consumption
- 47 W
Dimensions (Include handle and rubber feet)
- 470 (W) x 238 (D) x 398 (H) mm
- 18-9/16 (W) x 9-3/8 (D) x 15-11/16 (H) inches
Weight
- 11.6 kg
- 25 lbs 10 oz
Accessories
- Owner's manual
- Power cord
Options (sold separately)
- Footswitch: BOSS FS-5L, BOSS FS-6, BOSS FS-7
- Expression pedal: Roland EV-5, BOSS EV-30, BOSS FV-500L, BOSS FV-500H
- BluetoothⓇ Audio MIDI Dual Adaptor (Model BT-DUAL)
- Amplifier Stand: BAS-1
* 0dBu=0.775 Vrms

The Next Generation of a Modern Classic
With Katana Gen 3, the acclaimed BOSS stage amplifier series evolves to take your guitar ambitions to the next level. New Tube Logic enhancements enrich the core platform with even greater sound, feel, and response, including an expressive Pushed amp character that edge-of-breakup fans will love. The BOSS Tone Studio app has also been updated, making your remote amp and effects editing workflow more intuitive than ever. Loaded with inspiring tone tools and diverse connectivity options, Katana Gen 3 is your indispensable centerpiece for studio recording, live performance, and daily practice.
The Katana-50 Gen 3 model strikes the perfect balance of punch and portability, offering 50 watts of Class AB power in a compact 1x12 combo.
MAIN FEATURES
- Third-generation Katana amplifier with evolved Tube Logic sound and expressiveness
- Stage-ready 50-watt combo amp with a custom 12-inch speaker
- Six amp characters—including the newly developed Pushed type—plus a selectable variation for each
- Five independent effects sections: Booster, Mod, FX, Delay, and Reverb
- Four Tone Setting memories for storing all amp and effect settings
- Power Control for achieving cranked-amp tone and response at low volumes
- Updated Boss Tone Studio app (Windows/macOS) for remote editing from a computer or mobile device
- Download and share Katana sounds on BOSS Tone Exchange
- Compatible with sounds created on previous stage-class Katana models
Versatile Connectivity
- Power Amp In for preamps, modelers, and multi-effects
- Stereo headphones jack and USB output with IR-based cabinet sound
- Record/playback tracks in music production software on a computer or mobile device* via a USB-C®
*Compatibility with all third-party devices and software is not guaranteed. An upcoming firmware update will provide generic driver support.
Expansion Options
- Jacks for up to two footswitches and an expression pedal
- Optional Bluetooth® Audio MIDI Dual Adaptor (BT-DUAL) for wireless audio playback from a mobile device and remote editing from the BTS app (iOS/Android)
BOSS Tone Studio
- Newly updated interface for a more intuitive workflow
- Customize the onboard effects with over 60 premium BOSS types
- Detailed amp and effect editing tools, including deep parameter controls, effect order, and more
- Three Cabinet Resonance options: Vintage, Modern, and Deep
- Customize the IR-based cabinet sound for the headphones and USB recording outputs
- Three Contour settings and multiple EQs for shaping the overall tone
- Save and organize Livesets for different playing applications
- Download “BOSS TONE STUDIO for KATANA GEN 3” for Windows/macOS
- Download “BTS for KATANA GEN 3” for iOS
- Download “BTS for KATANA GEN 3” for Android

Katana Gen 3: Inspiration Unbound
Backed by their advanced Tube Logic amplifier architecture and reactive Class AB power, the BOSS Katana series has become a standard for guitarists everywhere since its introduction in 2016. Katana amps embody decades of BOSS development knowledge, providing professional, tube-inspired sound coupled with modern advantages like onboard effects, one-touch memory recall, deep sound customization, and reduced weight. Katana Gen 3 elevates the lineup with even more range and versatility, bringing you a playing experience that goes where no other amps can.
Refined Tube Logic Tones
Tube Logic recreates tube circuitry and all its complex interactions at a component level, putting the coveted tone and feel of classic tube amp designs under your fingers. Their approach continues to evolve with refinements to the five amp characters available in previous Katana models, including the iconic high-gain Brown type. The new Pushed character spotlights internal dynamic enhancements with the pleasing touch-responsive gain of a clean combo driven into harmonic saturation. All six amp characters include a selectable variation, giving you 12 distinctive tones to support every musical style.
“Sweet Spot” Sound at Any Volume
As every tube amp lover knows, the sound becomes richer, fuller, and more responsive as you turn up the volume. Unfortunately, it also gets way too loud for many playing situations. An external power attenuator is a common solution, but it can introduce artifacts that color the amp’s tone and feel. The integrated Power Control in Katana Gen 3 delivers the best of all worlds, letting you dial in cranked-amp inspiration with no adverse effect on the sound. Just turn the panel knob to transparently harness the level for everything from live stage playing to daily bedroom jams.
Famous BOSS Effects
Katana Gen 3 features five simultaneous effect categories loaded with essential selections from the historic BOSS library. Booster, Mod, FX, Delay, and Reverb sections offer enhanced sound quality, grab-and-go parameter controls, and three variations each for access to 15 unique effects. BOSS Tone Studio unlocks additional possibilities, allowing you to customize the onboard effects from 60 different types and tweak deep options not available from the amp’s panel. And when the optional Bluetooth Audio MIDI Dual Adaptor is installed, you can wirelessly edit sounds on the gig using the BTS editor app on your smartphone.
Unrivaled Sound-Shaping
BOSS Tone Studio for Katana Gen 3 offers new visual enhancements and graphic customization options that make crafting your tone faster and more intuitive. Explore amp and effect editing tools, change the effect order, and shape the overall sound with the three-way Contour control and multiple EQs. Dial in system-wide settings and behaviors. And organize custom setups for all your gigs. You also have access to BOSS Tone Exchange, where you can download pro setups and share sounds with the worldwide Katana community.
Save and Control Your Tones
Katana-50 Gen 3 offers several powerful tools for controlling your sounds. Four Tone Setting memories let you store complete amp/effect setups and recall them with a touch. And with footswitches and an expression pedal, you can remotely switch memories and control a variety of custom assignments that you’ve set up in BOSS Tone Studio.
Amplify External Modelers
Along with its self-contained operation, Katana-50 Gen 3 is also a great monitor for an external setup such as a direct-to-PA pedalboard. Simply connect to the Power Amp In jack to bypass the Katana preamp and use the reactive Class AB power section to amplify any modeler or external preamp.
Get Connected
Katana-50 Gen 3 includes connectivity to meet every need. Plug in headphones to practice quietly with stereo sound. And record to your favorite music software on computers and mobile devices over USB-C. All audio outputs feature IR-based cabinet sound for great direct tone, with three Air Feel types and two customizable settings in BOSS Tone Studio.
SPECIFICATIONS
Rated Power Output
- 50 W
Nominal Input Level
- INPUT: -10 dBu (1 M ohms)
- AUX IN: -10 dBu (20 k ohms)
Speaker
- 30 cm (12 inches) x 1
Controls
- POWER switch
- MASTER knob
- POWER CONTROL switch (STANDBY, 0.5 W, HALF, MAX)
[AMPLIFIER]
- VARIATION button
- AMP TYPE switch (ACOUSTIC, CLEAN, PUSHED, CRUNCH, LEAD, BROWN)
- GAIN knob
- VOLUME knob
[EQUALIZER]
- BASS knob
- MIDDLE knob
- TREBLE knob
[EFFECT]
- BOOSTER button
- MOD button
- FX button
- DELAY button
- REVERB button
- TAP button
- BOOSTER knob
- MOD knob
- FX knob
- DELAY knob
- REVERB knob
[TONE SETTING]
- CH1 button
- CH2 button
- PANEL button
Indicators
- VARIATION
- BOOSTER
- MOD
- FX
- DELAY
- REVERB
- TAP
- CH1
- CH2
- PANEL
Connectors
- INPUT jack: 1/4-inch phone type
- POWER AMP IN jack: 1/4-inch phone type
- STEREO PHONES jack: Stereo 1/4-inch phone type
- CTL CH1/CH2 SOLO jack: 1/4-inch TRS phone type
- EXP PEDAL jack: 1/4-inch TRS phone type
- AUX IN jack: Stereo miniature phone type
- USB port: USB C type
- BLUETOOTH ADAPTOR SLOT: BluetoothⓇ Audio MIDI Dual Adaptor
- AC IN jack
Power Consumption
- 47 W
Dimensions (Include handle and rubber feet)
- 470 (W) x 238 (D) x 398 (H) mm
- 18-9/16 (W) x 9-3/8 (D) x 15-11/16 (H) inches
Weight
- 11.6 kg
- 25 lbs 10 oz
Accessories
- Owner's manual
- Power cord
Options (sold separately)
- Footswitch: BOSS FS-5L, BOSS FS-6, BOSS FS-7
- Expression pedal: Roland EV-5, BOSS EV-30, BOSS FV-500L, BOSS FV-500H
- BluetoothⓇ Audio MIDI Dual Adaptor (Model BT-DUAL)
- Amplifier Stand: BAS-1
* 0dBu=0.775 Vrms
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Affordable, Comprehensive Product Protection from Mulberry

Bananas At Large has partnered with Mulberry to provide you with extended product protection.
Longer-term protection for your purchase
Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.
Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
Product Failures and Defects
If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements
For full coverage details, visit https://www.getmulberry.com
The Best Customer Service in Product Protection
- File your claim in just a few clicks
- No subscriptions or deductibles
- Rapid repairs & replacements
- Highly-rated customer support team
- Gotcha-free coverage
- Easy-to-use digital customer portal

Customers Love Mulberry
“They Make it so easy and fast to make a claim! Worth every penny for my items.”
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“Highly recommended if the option to have Mulberry insure your expensive piece is there.”
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How does it work
Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.
Get approved and get your claim resolved!
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
- Hassle-free online claims
- No deductibles or hidden fees
Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.
What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.