Korg KAOSS Replay Dynamic Effects Processor and Sampler
- Product SKU: KAOSSREPLAY
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Buy Online, Pick up In-Store
The flagship KAOSS is here
With its groundbreaking XY pad and innovative and distinctive FX, the critically acclaimed KAOSS series has reshaped the music landscape, rewriting the rules of live performances and musical innovation across its various iterations.
KAOSS Replay is a self-contained performance tool that reshapes the KAOSS legacy, serving as an all-in-one solution for musicians, performers, and producers. It features unparalleled KAOSS Pad and Effects, expanded sample playback and sampling capabilities, and intuitive and precise DJ controls. In a portable stand-alone unit, KAOSS Replay facilitates electrifying KAOSS-infused performances on the fly, eliminating the need for additional equipment.
KAOSS Replay unlocks a new realm of musical creativity and boundless performance possibilities.
FEATURES
Stand-alone KAOSS
A dream come true for live musicians, KAOSS Replay allows you to immerse yourself in the creative essence of your performance without distractions.
Powered by USB-C and equipped with ample on-board connectivity, KAOSS Replay offers effortless and swift setup, granting you stress-free performances without the hassle of intricate and cluttered gear settings, regardless of your location.
Taking a leap beyond its predecessors, it introduces an advanced sample playback and sampling system, boasting 128 sample slots (16 pads x 8 banks) for each of up to 100 projects, ensuring uninterrupted hours of Kaoss-fueled live sets.
Encased in a robust aluminum body, its sleek and minimalist design strikes the perfect balance between performance-friendly size and backpack-friendly portability.

Unique KAOSS FX
KAOSS Replay builds on the unique KAOSS Legacy, introducing a rich palette of more than 200 new KAOSS FX programs in the new Version 2 update.
Each KAOSS FX program is in fact composed of several layers of effects that interact with each other in complex ways, which deliverfor dynamic and fluid textures and sounds that are original and unique to the KAOSS series.
These encompass a spectrum from practical filters, delays, and reverbs to imaginative and exhilarating modulation effects, Loopers, vocoders, and synth effects. Moreover, marking a groundbreaking first in the KAOSS series, KAOSS Replay offers top-tier vocal effects that effortlessly complement any genre and performance, ranging from subtle vocal correction to precise pitch tuning.
Automating your effects is effortless with the PAD MOTION function or by simply holding the desired position using TOUCH HOLD mode. Furthermore, the FX Release function ensures smooth transitions, seamlessly integrating your effects into your musical composition.
With a dedicated MIC Input, KAOSS Replay simplifies the process of playing, performing your tracks, and engaging in improvisation with creative sound effects like never before.

Beyond Effects
Featuring 16 high quality velocity-sensitive pads, KAOSS Replay simplifies and streamlines the process of playing, sampling, or re-sampling. It accommodates up to 128 slots divided across 8 banks per project, with support for up to 100 projects, conveniently storable on a microSD card for effortless storage and instant swapping.
Enhanced by a dual group assign system and dedicated faders, along with BPM detection, sync, and quantization capabilities, KAOSS Replay offers a comprehensive toolkit for a seamless performance experience.
What's more, the onboard sample trimming functionality, coupled with the 12-point Hot Cue triggering system, enables samples to be truly “played” musically and creatively during live performances, opening up a world of dynamic possibilities.



Creativity at your fingertips
KAOSS Replay boasts a stunning 5-inch full-color LCD touchscreen that makes operation fluid and intuitive.
Whether manipulating effects, editing samples, or navigating menus, its tactile display offers a seamless and satisfying experience. Combined with its function-dedicated buttons, knobs, faders, and sample pads, KAOSS Replay is an immersive and engaging performance tool for all musicians.

The ultimate portable DJ rig
Elevating your live sets to new heights, KAOSS Replay simplifies the art of performance. Ultra-portable and ready to go within seconds, it equips you with all the essential DJ tools, eliminating the need for external gear. Precise beat-matching, playback quantization, hot cues, monitoring, and dual faders, all complemented by the formidable KAOSS FX, making KAOSS Replay a performance powerhouse.
Seamlessly enabling extended sets and DJ mixes encompassing diverse musical genres with ease, KAOSS Replay is the ultimate portable DJ rig.
Bring your tracks to life
KAOSS Replay is a versatile tool that excels both inside and outside the studio. Its remarkably flexible MIDI Surface mode allows for complete customization, transforming it into a highly adaptable MIDI controller. Alternatively, it can effortlessly serve as a USB plug-and-play audio interface, seamlessly integrating into your production studio setup.
Once your track is ready, simply load your stem tracks, one-shots, and loops onto your unit and let the KAOSS unfold!



Creative live performances
Sampling and resampling have always been core features of the KAOSS PAD series, and KAOSS Replay takes this capability to new heights. Simply choose a target pad, set the desired number of measures, and start capturing your samples effortlessly! Whether you're connecting external instruments via the AUDIO IN or recording your voice through the dedicated MIC Input, KAOSS Replay provides a versatile canvas for your creativity.
Edit your samples, apply effects, assign hot cues, resample… KAOSS Replay opens up a realm of boundless possibilities, limited only by your imagination.
Moreover, KAOSS Replay enables real-time recording of your performances, ensuring that those “happy accidents” are forever preserved.
Live Streaming made easy
KAOSS Replay’ s integrated Audio Interface, dedicated MIC IN, powerful and creative vocal effects, and easy sample triggering via its pads offer a clever and compact all-in-one solution for live streamers seeking a simple, integrated solution with creative effects that can be intuitively used to create a unique live-streaming experience.

Version 2: KAOSS Unleashed
Based on extensive user feedback, the new Version 2 is a game changer system update for KAOSS REPLAY that unlocks even more of its potential and dramatically improves the workflow and performance capabilities.
SPECIFICATIONS
- Kaoss Pad Effect: 209 types
- Effect exclusive for microphone: TONE, DELAY, REVERB
- Max. number of projects: 100
- Trigger pad: 16 (supports velocity) × eight banks
- Hot cue: Max. 12 (per trigger pad)
- Number of simultaneous plays: 16
- Audio specifications: Linear PCM (48 kHz/16 bits)
- Recording functions: Sampling, resampling (Max. 30 min.) / LIVE REC (Max. 100 min.)
- Audio input:
- LINE/PHONO IN jack: RCA pin jack (Select LINE or PHONO.)
- PHONO GAIN switch (LO/HI)
- MIC IN jack: Standard phone jack (φ 6.3 mm, monaural TS) (Exclusive for Dynamic Microphone)
- AUX IN jack: Stereo mini jack (φ 3.5 mm) (Mix directly to LINE OUT.)
- Audio output:
- LINE OUT jack: RCA pin jack
- HEADPHONES jack: Standard stereo phone jack (φ 6.3 mm)
- Controller input: FOOT SW jack: Standard phone jack (φ 6.3 mm, TS) (Connect the optional PS-1 or PS-3.)
- USB jack: microB (MIDI, Audio) (IN x 2ch, OUT x 34ch) (48 kHz/16 bits, You need to install the KORG KaossReplay Audio Driver in the Windows environment.)
- MIDI jack: IN/OUT (DIN 5pin) and the MIDI function are exclusive to the USB jack (IN x 1 port, OUT x 1 port).
- External storage: microSD card, microSDHC card (32GB Max) (Class10 or higher, UHS-I (U1) recommended (However, this does not guarantee operations with all cards.))
- Product dimensions: 185(W)×284(D)×56(H)mm
- Product weight: 2.0 kg (Excluding microSD card and AC adapter.)
- Power supply: DC 5V/3A or Mobile battery (In some cases compatibility issues may arise even with 5V 3A output mobile batteries) (It is recommended to use certified 3A compatible cables.) (Avoid using batteries with power-saving functions.)
- Accessories: Owner's manual (Quick Start Guide), AC adapter, USB cable (Type A to microB, 1 m), microSDHC Card (inserted into the microSD card slot of the main body at time of shipment.)
The flagship KAOSS is here
With its groundbreaking XY pad and innovative and distinctive FX, the critically acclaimed KAOSS series has reshaped the music landscape, rewriting the rules of live performances and musical innovation across its various iterations.
KAOSS Replay is a self-contained performance tool that reshapes the KAOSS legacy, serving as an all-in-one solution for musicians, performers, and producers. It features unparalleled KAOSS Pad and Effects, expanded sample playback and sampling capabilities, and intuitive and precise DJ controls. In a portable stand-alone unit, KAOSS Replay facilitates electrifying KAOSS-infused performances on the fly, eliminating the need for additional equipment.
KAOSS Replay unlocks a new realm of musical creativity and boundless performance possibilities.
FEATURES
Stand-alone KAOSS
A dream come true for live musicians, KAOSS Replay allows you to immerse yourself in the creative essence of your performance without distractions.
Powered by USB-C and equipped with ample on-board connectivity, KAOSS Replay offers effortless and swift setup, granting you stress-free performances without the hassle of intricate and cluttered gear settings, regardless of your location.
Taking a leap beyond its predecessors, it introduces an advanced sample playback and sampling system, boasting 128 sample slots (16 pads x 8 banks) for each of up to 100 projects, ensuring uninterrupted hours of Kaoss-fueled live sets.
Encased in a robust aluminum body, its sleek and minimalist design strikes the perfect balance between performance-friendly size and backpack-friendly portability.
Unique KAOSS FX
KAOSS Replay builds on the unique KAOSS Legacy, introducing a rich palette of more than 200 new KAOSS FX programs in the new Version 2 update.
Each KAOSS FX program is in fact composed of several layers of effects that interact with each other in complex ways, which deliverfor dynamic and fluid textures and sounds that are original and unique to the KAOSS series.
These encompass a spectrum from practical filters, delays, and reverbs to imaginative and exhilarating modulation effects, Loopers, vocoders, and synth effects. Moreover, marking a groundbreaking first in the KAOSS series, KAOSS Replay offers top-tier vocal effects that effortlessly complement any genre and performance, ranging from subtle vocal correction to precise pitch tuning.
Automating your effects is effortless with the PAD MOTION function or by simply holding the desired position using TOUCH HOLD mode. Furthermore, the FX Release function ensures smooth transitions, seamlessly integrating your effects into your musical composition.
With a dedicated MIC Input, KAOSS Replay simplifies the process of playing, performing your tracks, and engaging in improvisation with creative sound effects like never before.
Beyond Effects
Featuring 16 high quality velocity-sensitive pads, KAOSS Replay simplifies and streamlines the process of playing, sampling, or re-sampling. It accommodates up to 128 slots divided across 8 banks per project, with support for up to 100 projects, conveniently storable on a microSD card for effortless storage and instant swapping.
Enhanced by a dual group assign system and dedicated faders, along with BPM detection, sync, and quantization capabilities, KAOSS Replay offers a comprehensive toolkit for a seamless performance experience.
What's more, the onboard sample trimming functionality, coupled with the 12-point Hot Cue triggering system, enables samples to be truly “played” musically and creatively during live performances, opening up a world of dynamic possibilities.
Creativity at your fingertips
KAOSS Replay boasts a stunning 5-inch full-color LCD touchscreen that makes operation fluid and intuitive.
Whether manipulating effects, editing samples, or navigating menus, its tactile display offers a seamless and satisfying experience. Combined with its function-dedicated buttons, knobs, faders, and sample pads, KAOSS Replay is an immersive and engaging performance tool for all musicians.
The ultimate portable DJ rig
Elevating your live sets to new heights, KAOSS Replay simplifies the art of performance. Ultra-portable and ready to go within seconds, it equips you with all the essential DJ tools, eliminating the need for external gear. Precise beat-matching, playback quantization, hot cues, monitoring, and dual faders, all complemented by the formidable KAOSS FX, making KAOSS Replay a performance powerhouse.
Seamlessly enabling extended sets and DJ mixes encompassing diverse musical genres with ease, KAOSS Replay is the ultimate portable DJ rig.
Bring your tracks to life
KAOSS Replay is a versatile tool that excels both inside and outside the studio. Its remarkably flexible MIDI Surface mode allows for complete customization, transforming it into a highly adaptable MIDI controller. Alternatively, it can effortlessly serve as a USB plug-and-play audio interface, seamlessly integrating into your production studio setup.
Once your track is ready, simply load your stem tracks, one-shots, and loops onto your unit and let the KAOSS unfold!
Creative live performances
Sampling and resampling have always been core features of the KAOSS PAD series, and KAOSS Replay takes this capability to new heights. Simply choose a target pad, set the desired number of measures, and start capturing your samples effortlessly! Whether you're connecting external instruments via the AUDIO IN or recording your voice through the dedicated MIC Input, KAOSS Replay provides a versatile canvas for your creativity.
Edit your samples, apply effects, assign hot cues, resample… KAOSS Replay opens up a realm of boundless possibilities, limited only by your imagination.
Moreover, KAOSS Replay enables real-time recording of your performances, ensuring that those “happy accidents” are forever preserved.
Live Streaming made easy
KAOSS Replay’ s integrated Audio Interface, dedicated MIC IN, powerful and creative vocal effects, and easy sample triggering via its pads offer a clever and compact all-in-one solution for live streamers seeking a simple, integrated solution with creative effects that can be intuitively used to create a unique live-streaming experience.
Version 2: KAOSS Unleashed
Based on extensive user feedback, the new Version 2 is a game changer system update for KAOSS REPLAY that unlocks even more of its potential and dramatically improves the workflow and performance capabilities.
SPECIFICATIONS
- Kaoss Pad Effect: 209 types
- Effect exclusive for microphone: TONE, DELAY, REVERB
- Max. number of projects: 100
- Trigger pad: 16 (supports velocity) × eight banks
- Hot cue: Max. 12 (per trigger pad)
- Number of simultaneous plays: 16
- Audio specifications: Linear PCM (48 kHz/16 bits)
- Recording functions: Sampling, resampling (Max. 30 min.) / LIVE REC (Max. 100 min.)
- Audio input:
- LINE/PHONO IN jack: RCA pin jack (Select LINE or PHONO.)
- PHONO GAIN switch (LO/HI)
- MIC IN jack: Standard phone jack (φ 6.3 mm, monaural TS) (Exclusive for Dynamic Microphone)
- AUX IN jack: Stereo mini jack (φ 3.5 mm) (Mix directly to LINE OUT.)
- Audio output:
- LINE OUT jack: RCA pin jack
- HEADPHONES jack: Standard stereo phone jack (φ 6.3 mm)
- Controller input: FOOT SW jack: Standard phone jack (φ 6.3 mm, TS) (Connect the optional PS-1 or PS-3.)
- USB jack: microB (MIDI, Audio) (IN x 2ch, OUT x 34ch) (48 kHz/16 bits, You need to install the KORG KaossReplay Audio Driver in the Windows environment.)
- MIDI jack: IN/OUT (DIN 5pin) and the MIDI function are exclusive to the USB jack (IN x 1 port, OUT x 1 port).
- External storage: microSD card, microSDHC card (32GB Max) (Class10 or higher, UHS-I (U1) recommended (However, this does not guarantee operations with all cards.))
- Product dimensions: 185(W)×284(D)×56(H)mm
- Product weight: 2.0 kg (Excluding microSD card and AC adapter.)
- Power supply: DC 5V/3A or Mobile battery (In some cases compatibility issues may arise even with 5V 3A output mobile batteries) (It is recommended to use certified 3A compatible cables.) (Avoid using batteries with power-saving functions.)
- Accessories: Owner's manual (Quick Start Guide), AC adapter, USB cable (Type A to microB, 1 m), microSDHC Card (inserted into the microSD card slot of the main body at time of shipment.)
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Affordable, Comprehensive Product Protection from Mulberry

Bananas At Large has partnered with Mulberry to provide you with extended product protection.
Longer-term protection for your purchase
Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.
Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
Product Failures and Defects
If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements
For full coverage details, visit https://www.getmulberry.com
The Best Customer Service in Product Protection
- File your claim in just a few clicks
- No subscriptions or deductibles
- Rapid repairs & replacements
- Highly-rated customer support team
- Gotcha-free coverage
- Easy-to-use digital customer portal

Customers Love Mulberry
“They Make it so easy and fast to make a claim! Worth every penny for my items.”
“Great customer service. Quick Responses. Very Helpful.”
“Absolutely amazing people and help. They do an outstanding job.”
“Highly recommended if the option to have Mulberry insure your expensive piece is there.”
“Outstanding customer service.”
“The employees were very thorough and followed up after every step.”
How does it work
Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.
Get approved and get your claim resolved!
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
- Hassle-free online claims
- No deductibles or hidden fees
Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.
What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.