Roland FP-40 Digital Piano - White
Roland

Roland FP-40 Digital Piano - White

  • Product SKU: FP-40-WH

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$749.99

Play. Discover. Progress.

The FP-40 gives you everything you need to play piano, and every reason to keep going. Combining expressive sound, authentic feel, and seamless integration with the Piano Sphere app, it creates a connected experience that extends far beyond the instrument. Designed for a new era of piano playing, the FP-40 helps you stay inspired, build confidence, and keep progressing through the music you love.

FEATURES


  • Roland's premium Piano Reality technology authentically reproduces the natural decay, resonance, and tonal colors of an acoustic piano
  • Newly engineered speaker system delivers clear sound with enhanced depth and richness in the lower register
  • PHA-4 Standard weighted hammer action with escapement, Ivory Feel keys, and triple-sensor detection for expressive playing
  • Roland's first piano with Wi-Fi on board for over-the-air updates, seamless continuity with the Piano Sphere app, and much more
  • Clean, intuitive interface for stress-free operation
  • Slim, portable chassis designed for compact spaces
  • Bluetooth Audio/MIDI and USB-C connectivity for tablet/smartphone integration and charging
  • Connect headphones for quiet practice that won't disturb others
  • Headset microphone compatibility for streaming and video creation
  • Free Piano Sphere app with personalized lessons and motivational tools, including streak tracking, song content, and more
    • Play 100 free songs and guided courses from modern favorites to timeless classics
    • Optional content upgrade unlocks over 1000 additional song titles

HIGHLIGHTS

Meet the FP-40

Everything you need to know about Roland's newest digital piano, from expressive sound and authentic feel to the connected Piano Sphere experience.


Sound: Pure Expression

Enjoy a piano designed to bring out your best. Combining expressive sound and superior playability with a powerful onboard speaker system, the FP-40 delivers an immersive experience and highly responsive feel that keeps you connected to every note.

Piano Reality Sound Engine

Inspired by the technology in Roland's flagship GP Series grand pianos, the Piano Reality Sound Engine captures the depth, detail, and tonal character of an acoustic piano. Combining premium sampled sounds with selected modeling technologies from Roland's high-end instruments, you'll encounter smooth response, natural resonance, and rich dynamics.

Enhanced Built-In Speakers

An enhanced built-in speaker system with a newly designed layout delivers clear, spacious sound, with increased depth and richness in the low register. Hear more of your playing, from delicate details to powerful, expressive dynamics.


Feel: Superior Playability

A piano should respond to every nuance of a player's individual style, allowing the sound to emerge from the instrument in its clearest form. The FP-40 delivers an authentic piano experience with outstanding action for greater musical control.

Responsive Piano Action

At the heart of the FP-40 is Roland's acclaimed PHA-4 Standard keyboard, combining fully weighted hammer action, escapement, and Ivory Feel keys with exceptional responsiveness for a natural, expressive playing experience.

Fast, Natural Key Response

The triple-sensor technology in the FP-40 key action offers faster, more accurate note repetition for trills, plus increased responsiveness compared to the dual sensors found in other instruments. This is a piano you won't outgrow as your skills develop.


Musical Progress: Improve Through Play

Start with the music you love and let progress follow. Integrated with the FP-40, Piano Sphere encourages learning through play, combining popular songs, personalized guidance, and feedback to help keep you motivated and engaged.

Welcome to the Piano Sphere

The Piano Sphere app—developed with Skoove, using teaching techniques trusted by more than three million players worldwide—offers personalized guidance, real-time feedback, and a rich library of high-quality content to keep you playing.

Engaging, step-by-step lessons make it easy to enhance your piano skills. Piano Sphere will even create a plan for you based on level, interest, and pace. Choose from three free courses—from beginner to advanced—packed with theory, technique, and sight-reading content.

Get Real-Time Feedback

The Piano Sphere button on the FP-40 lights up to provide immediate feedback as you play, helping you build confidence and stay motivated. Learn through the songs you love, with personalized guidance that keeps playing enjoyable, rewarding, and engaging.

The App That Keeps You Motivated

Stay engaged with encouraging feedback from Piano Sphere's in-app tools, including streaks function and rewards badges unlocked for consistency, completing courses, and more.

A Complete Playing Experience—No Subscription Required

With access to Piano Sphere included, you can start playing immediately with 100 licensed and copyright-free songs available from day one, all with no ongoing subscription required. From popular music to timeless classics, everything is designed to help you spend less time searching for what to play and more time enjoying it.

Enjoy Over 1000 Songs and Lessons

Looking for even more musical material to play as you gain confidence? Upgrade your Piano Sphere experience to gain access to over 1000 songs and lessons.


Extra Features: Everything You Need to Play

From quiet practice to online lessons and music creation, the FP-40 is ready for every aspect of modern piano playing. With authentic acoustic piano performance, electric pianos, and other inspiring onboard sounds, the FP-40's versatile features and connectivity options make it a flexible companion wherever your music takes you.

Easy-to-Use Interface

A clean, intuitive interface keeps essential functions within easy reach, so you can spend less time navigating menus and more time playing.

Portable Design

Slim, lightweight, and built around a newly designed shallow chassis, the FP-40 fits comfortably into compact spaces and adapts easily to different rooms and lifestyles.

Seamless Connections

Bluetooth Audio/MIDI and USB-C make it easy to connect smartphones, tablets, and computers. Stream music, use apps, record performances, and charge devices with less clutter and greater convenience.

Quiet Practice

Connect headphones and enjoy a private playing experience without disturbing others. Practice whenever inspiration strikes, day or night, while still enjoying the full sound and expression of the FP-40.

Teach, Stream, Create

Compatible with headset microphones, the FP-40 is ready for online lessons, livestreams, and content creation. A simple, streamlined setup makes it easy to share your music with others.

Roland Piano App

Unlock deeper customization with the Roland Piano App. Access advanced sound settings, practice tools, and helpful features that make it even easier to personalize your playing experience.

SPECIFICATIONS


Sound Generator

  • Piano Sound: Piano Reality
  • Max. Polyphony: 256
  • Tones: Internal Tones: 305
  • Tones accessible directly from the piano: 40
  • Tones accessible only from the Roland Piano App: 265

Keyboard

  • Keyboard: 88 keys (PHA-4 Standard Keyboard: with Escapement and Ivory Feel)

Speaker System

  • Speakers: (8 x 12 cm) x 2 (with Speaker Box)
  • Rated Power Output: 12 W x 2

Headphones

  • Headphones: Piano Reality Headphones Ambience

Wi-Fi

  • FP-40-BK, FP-40-BKB, FP-40-WH, FP-40-WHB:
    • Standards: IEEE 802.11b/g/n, 2.4 GHz band
    • Security:
      • WPA3-PSK (AES)
      • WPA2-PSK (AES/TKIP)
      • WPA-PSK (AES/TKIP)
    • Antenna: Internal type

Bluetooth

  • Bluetooth Ver. 5.4
  • Profile: A2DP (Classic Audio), BAP (LE Audio), GATT (MIDI over Bluetooth Low Energy)
  • CODEC: SBC, LC3

Compatible Android / iOS Apps (Roland)

  • FP-40-BK, FP-40-BKB, FP-40-WH, FP-40-WHB:
    • Piano Sphere
    • Roland Piano App

Data Playback

  • Standard MIDI Files: Standard MIDI Files (Format 0, 1)
  • Audio File (requires a USB flash drive, supports USB flash drives of 32 GB or less):
    • WAV: 44.1 kHz, 16-bit linear format
    • MP3: 44.1 kHz, 64 k--320 kbps

Recorder

  • Standard MIDI Files
    • Standard MIDI Files (Format 0)
    • Song: 1
    • Part: 1
    • Recording capacity per song: approx. 500 KB

Internal Songs

  • Internal Songs: 4

Tuning, Voicing

  • Touch Sensitivity: Key Touch: 5 steps, fixed touch
  • Master Tuning: 415.3--466.2 Hz (adjustable in increments of 0.1 Hz)
  • Effects:
    • Ambience: 11 steps
    • Brilliance: 21 steps
    • Only for organ tones: Rotary Speaker Effect
  • Piano Designer (Settings can be changed only from the Roland Piano App):
    • Lid
    • String Resonance
    • Damper Resonance
    • Key Off Resonance
    • Cabinet Resonance
    • Single Note Tuning
    • Single Note Volume
    • Single Note Character
    • Temperament
    • Temperament Key

Convenient Functions

  • Metronome (adjustable Tempo/Beat/Downbeat/Volume/Tone)
  • Transpose (in semitones)
  • Dual
  • Split
  • Twin Piano
  • Speaker Switch (Auto, On, Off)
  • Auto Off

Other

  • Connectors:
    • DC In jack
    • Pedal1 (Damper) jacks: capable of continuous detection when optional pedal connected
    • Pedal2 (Damper, Sostenuto, Soft) jacks: capable when dedicated pedal board connected
    • Output (L/Mono, R) jacks: 1/4-inch phone type
    • USB Mobile/PC port: USB Type-C (R) (supports USB MIDI/Audio and provides power to USB PD (Power Delivery)-compatible smartphones)
    • USB Memory port: USB A
    • Phones/Headset jack: Stereo miniature phone type
  • Power Supply: AC adaptor
  • Power Consumption:
    • 22 W (When using the included AC adaptor)
    • *Approximate power consumption when playing the piano at the center value of the volume: 5 W
    • *Power consumption when sound has not been played after power-on: 3 W
    • *Power consumption when in OFF mode (when the power automatically turns off): 0.1 W
  • Accessories:
    • Startup Guide
    • List of operations
    • Leaflet: "Read Me First"
    • AC adaptor (PSB-7U)
    • Power cord
    • Music rest
    • Pedal switch (DP-2)
    • USB 2.0 Type-C (R) to Type-C (R) Cable (1.5 m)
  • Option (sold separately)
    • FP-40-BK, FP-40-BKB, FP-40-WH, FP-40-WHB:
    • Dedicated stand: KSF-40
    • Dedicated pedal board: KPD-70
    • Keyboard stand: KS-11Z, KS-13, KS-20X, KS-G8B
    • Damper pedal: DP series
    • Carrying Bag: CB-B88V2, SC-G76W3

Size and Weight

  • Dimensions:
    • With music rest detached:
      • 1,307 (W) x 332 (D) x 122 (H) mm
      • 51-1/2 (W) x 13-1/8 (D) x 4-13/16 (H) inches
    • With music rest, dedicated stand KSF-40, and dedicated pedal board KPD-70 attached:
      • 1,307 (W) x 384 (D) x 949 (H) mm
      • 51-1/2 (W) x 15-1/8 (D) x 37-3/8 (H) inches
  • Weight:
    • With music rest attached:
      • 14.0 kg
      • 30 lbs 14 oz
    • With music rest, dedicated stand KSF-40, and dedicated pedal board KPD-70 attached:
      • 24.1 kg
      • 53 lbs 3 oz

Play. Discover. Progress.

The FP-40 gives you everything you need to play piano, and every reason to keep going. Combining expressive sound, authentic feel, and seamless integration with the Piano Sphere app, it creates a connected experience that extends far beyond the instrument. Designed for a new era of piano playing, the FP-40 helps you stay inspired, build confidence, and keep progressing through the music you love.

FEATURES


  • Roland's premium Piano Reality technology authentically reproduces the natural decay, resonance, and tonal colors of an acoustic piano
  • Newly engineered speaker system delivers clear sound with enhanced depth and richness in the lower register
  • PHA-4 Standard weighted hammer action with escapement, Ivory Feel keys, and triple-sensor detection for expressive playing
  • Roland's first piano with Wi-Fi on board for over-the-air updates, seamless continuity with the Piano Sphere app, and much more
  • Clean, intuitive interface for stress-free operation
  • Slim, portable chassis designed for compact spaces
  • Bluetooth Audio/MIDI and USB-C connectivity for tablet/smartphone integration and charging
  • Connect headphones for quiet practice that won't disturb others
  • Headset microphone compatibility for streaming and video creation
  • Free Piano Sphere app with personalized lessons and motivational tools, including streak tracking, song content, and more
    • Play 100 free songs and guided courses from modern favorites to timeless classics
    • Optional content upgrade unlocks over 1000 additional song titles

HIGHLIGHTS

Meet the FP-40

Everything you need to know about Roland's newest digital piano, from expressive sound and authentic feel to the connected Piano Sphere experience.


Sound: Pure Expression

Enjoy a piano designed to bring out your best. Combining expressive sound and superior playability with a powerful onboard speaker system, the FP-40 delivers an immersive experience and highly responsive feel that keeps you connected to every note.

Piano Reality Sound Engine

Inspired by the technology in Roland's flagship GP Series grand pianos, the Piano Reality Sound Engine captures the depth, detail, and tonal character of an acoustic piano. Combining premium sampled sounds with selected modeling technologies from Roland's high-end instruments, you'll encounter smooth response, natural resonance, and rich dynamics.

Enhanced Built-In Speakers

An enhanced built-in speaker system with a newly designed layout delivers clear, spacious sound, with increased depth and richness in the low register. Hear more of your playing, from delicate details to powerful, expressive dynamics.


Feel: Superior Playability

A piano should respond to every nuance of a player's individual style, allowing the sound to emerge from the instrument in its clearest form. The FP-40 delivers an authentic piano experience with outstanding action for greater musical control.

Responsive Piano Action

At the heart of the FP-40 is Roland's acclaimed PHA-4 Standard keyboard, combining fully weighted hammer action, escapement, and Ivory Feel keys with exceptional responsiveness for a natural, expressive playing experience.

Fast, Natural Key Response

The triple-sensor technology in the FP-40 key action offers faster, more accurate note repetition for trills, plus increased responsiveness compared to the dual sensors found in other instruments. This is a piano you won't outgrow as your skills develop.


Musical Progress: Improve Through Play

Start with the music you love and let progress follow. Integrated with the FP-40, Piano Sphere encourages learning through play, combining popular songs, personalized guidance, and feedback to help keep you motivated and engaged.

Welcome to the Piano Sphere

The Piano Sphere app—developed with Skoove, using teaching techniques trusted by more than three million players worldwide—offers personalized guidance, real-time feedback, and a rich library of high-quality content to keep you playing.

Engaging, step-by-step lessons make it easy to enhance your piano skills. Piano Sphere will even create a plan for you based on level, interest, and pace. Choose from three free courses—from beginner to advanced—packed with theory, technique, and sight-reading content.

Get Real-Time Feedback

The Piano Sphere button on the FP-40 lights up to provide immediate feedback as you play, helping you build confidence and stay motivated. Learn through the songs you love, with personalized guidance that keeps playing enjoyable, rewarding, and engaging.

The App That Keeps You Motivated

Stay engaged with encouraging feedback from Piano Sphere's in-app tools, including streaks function and rewards badges unlocked for consistency, completing courses, and more.

A Complete Playing Experience—No Subscription Required

With access to Piano Sphere included, you can start playing immediately with 100 licensed and copyright-free songs available from day one, all with no ongoing subscription required. From popular music to timeless classics, everything is designed to help you spend less time searching for what to play and more time enjoying it.

Enjoy Over 1000 Songs and Lessons

Looking for even more musical material to play as you gain confidence? Upgrade your Piano Sphere experience to gain access to over 1000 songs and lessons.


Extra Features: Everything You Need to Play

From quiet practice to online lessons and music creation, the FP-40 is ready for every aspect of modern piano playing. With authentic acoustic piano performance, electric pianos, and other inspiring onboard sounds, the FP-40's versatile features and connectivity options make it a flexible companion wherever your music takes you.

Easy-to-Use Interface

A clean, intuitive interface keeps essential functions within easy reach, so you can spend less time navigating menus and more time playing.

Portable Design

Slim, lightweight, and built around a newly designed shallow chassis, the FP-40 fits comfortably into compact spaces and adapts easily to different rooms and lifestyles.

Seamless Connections

Bluetooth Audio/MIDI and USB-C make it easy to connect smartphones, tablets, and computers. Stream music, use apps, record performances, and charge devices with less clutter and greater convenience.

Quiet Practice

Connect headphones and enjoy a private playing experience without disturbing others. Practice whenever inspiration strikes, day or night, while still enjoying the full sound and expression of the FP-40.

Teach, Stream, Create

Compatible with headset microphones, the FP-40 is ready for online lessons, livestreams, and content creation. A simple, streamlined setup makes it easy to share your music with others.

Roland Piano App

Unlock deeper customization with the Roland Piano App. Access advanced sound settings, practice tools, and helpful features that make it even easier to personalize your playing experience.

SPECIFICATIONS


Sound Generator

  • Piano Sound: Piano Reality
  • Max. Polyphony: 256
  • Tones: Internal Tones: 305
  • Tones accessible directly from the piano: 40
  • Tones accessible only from the Roland Piano App: 265

Keyboard

  • Keyboard: 88 keys (PHA-4 Standard Keyboard: with Escapement and Ivory Feel)

Speaker System

  • Speakers: (8 x 12 cm) x 2 (with Speaker Box)
  • Rated Power Output: 12 W x 2

Headphones

  • Headphones: Piano Reality Headphones Ambience

Wi-Fi

  • FP-40-BK, FP-40-BKB, FP-40-WH, FP-40-WHB:
    • Standards: IEEE 802.11b/g/n, 2.4 GHz band
    • Security:
      • WPA3-PSK (AES)
      • WPA2-PSK (AES/TKIP)
      • WPA-PSK (AES/TKIP)
    • Antenna: Internal type

Bluetooth

  • Bluetooth Ver. 5.4
  • Profile: A2DP (Classic Audio), BAP (LE Audio), GATT (MIDI over Bluetooth Low Energy)
  • CODEC: SBC, LC3

Compatible Android / iOS Apps (Roland)

  • FP-40-BK, FP-40-BKB, FP-40-WH, FP-40-WHB:
    • Piano Sphere
    • Roland Piano App

Data Playback

  • Standard MIDI Files: Standard MIDI Files (Format 0, 1)
  • Audio File (requires a USB flash drive, supports USB flash drives of 32 GB or less):
    • WAV: 44.1 kHz, 16-bit linear format
    • MP3: 44.1 kHz, 64 k--320 kbps

Recorder

  • Standard MIDI Files
    • Standard MIDI Files (Format 0)
    • Song: 1
    • Part: 1
    • Recording capacity per song: approx. 500 KB

Internal Songs

  • Internal Songs: 4

Tuning, Voicing

  • Touch Sensitivity: Key Touch: 5 steps, fixed touch
  • Master Tuning: 415.3--466.2 Hz (adjustable in increments of 0.1 Hz)
  • Effects:
    • Ambience: 11 steps
    • Brilliance: 21 steps
    • Only for organ tones: Rotary Speaker Effect
  • Piano Designer (Settings can be changed only from the Roland Piano App):
    • Lid
    • String Resonance
    • Damper Resonance
    • Key Off Resonance
    • Cabinet Resonance
    • Single Note Tuning
    • Single Note Volume
    • Single Note Character
    • Temperament
    • Temperament Key

Convenient Functions

  • Metronome (adjustable Tempo/Beat/Downbeat/Volume/Tone)
  • Transpose (in semitones)
  • Dual
  • Split
  • Twin Piano
  • Speaker Switch (Auto, On, Off)
  • Auto Off

Other

  • Connectors:
    • DC In jack
    • Pedal1 (Damper) jacks: capable of continuous detection when optional pedal connected
    • Pedal2 (Damper, Sostenuto, Soft) jacks: capable when dedicated pedal board connected
    • Output (L/Mono, R) jacks: 1/4-inch phone type
    • USB Mobile/PC port: USB Type-C (R) (supports USB MIDI/Audio and provides power to USB PD (Power Delivery)-compatible smartphones)
    • USB Memory port: USB A
    • Phones/Headset jack: Stereo miniature phone type
  • Power Supply: AC adaptor
  • Power Consumption:
    • 22 W (When using the included AC adaptor)
    • *Approximate power consumption when playing the piano at the center value of the volume: 5 W
    • *Power consumption when sound has not been played after power-on: 3 W
    • *Power consumption when in OFF mode (when the power automatically turns off): 0.1 W
  • Accessories:
    • Startup Guide
    • List of operations
    • Leaflet: "Read Me First"
    • AC adaptor (PSB-7U)
    • Power cord
    • Music rest
    • Pedal switch (DP-2)
    • USB 2.0 Type-C (R) to Type-C (R) Cable (1.5 m)
  • Option (sold separately)
    • FP-40-BK, FP-40-BKB, FP-40-WH, FP-40-WHB:
    • Dedicated stand: KSF-40
    • Dedicated pedal board: KPD-70
    • Keyboard stand: KS-11Z, KS-13, KS-20X, KS-G8B
    • Damper pedal: DP series
    • Carrying Bag: CB-B88V2, SC-G76W3

Size and Weight

  • Dimensions:
    • With music rest detached:
      • 1,307 (W) x 332 (D) x 122 (H) mm
      • 51-1/2 (W) x 13-1/8 (D) x 4-13/16 (H) inches
    • With music rest, dedicated stand KSF-40, and dedicated pedal board KPD-70 attached:
      • 1,307 (W) x 384 (D) x 949 (H) mm
      • 51-1/2 (W) x 15-1/8 (D) x 37-3/8 (H) inches
  • Weight:
    • With music rest attached:
      • 14.0 kg
      • 30 lbs 14 oz
    • With music rest, dedicated stand KSF-40, and dedicated pedal board KPD-70 attached:
      • 24.1 kg
      • 53 lbs 3 oz

Financing and Leasing Options

Make music more affordable with our flexible financing and leasing options. Applying takes just a few minutes, or you can simply select your preferred option at checkout.

We offer the following financing and leasing options: Affirm, Synchrony, Acima Leasing, and more! 

Click here for details.

Affordable, Comprehensive Product Protection from Mulberry

Bananas At Large has partnered with Mulberry to provide you with extended product protection.


Longer-term protection for your purchase

Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.

Protect against, drops, spills, and more!

Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.

Product Failures and Defects

If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements

For full coverage details, visit https://www.getmulberry.com


The Best Customer Service in Product Protection

  • File your claim in just a few clicks
  • No subscriptions or deductibles
  • Rapid repairs & replacements
  • Highly-rated customer support team
  • Gotcha-free coverage
  • Easy-to-use digital customer portal
The Best Customer Service in Product Protection

Customers Love Mulberry

“They Make it so easy and fast to make a claim! Worth every penny for my items.”

M. Olsen

“Great customer service. Quick Responses. Very Helpful.”

Rhonda

“Absolutely amazing people and help. They do an outstanding job.”

Tyler Hensley

“Highly recommended if the option to have Mulberry insure your expensive piece is there.”

Jarrid Garner

“Outstanding customer service.”

Elizabeth Feess

“The employees were very thorough and followed up after every step.”

Amanda Flores

How does it work

Purchase your Mulberry protection plan

Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.

File a claim if something happens

Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.

Get approved and get your claim resolved!

Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.


FAQs

What does the Mulberry plan cover?

Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.

What is Mulberry?

Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:

  • 24/7 customer support
  • Hassle-free online claims
  • No deductibles or hidden fees

Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.

How do I sign up for a Mulberry protection plan

It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a claim?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com

Will I have to pay a deductible or any other fees?

You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.

What happens if I return or exchange my product?

Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.

Returns

  • Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
  • All Pre-Owned products may be returned in 48 hours.
  • All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

Original Freight, Packing materials and handling fees are not refundable.

Accidental/Order By Mistake

Due to the multi step process to fully check out a purchase, Bananas At Large does not recognize "Accidental or Ordered By Mistake and want to change payment method" as cancelation or refund reason. Bananas is charged processing fees for the purchase and refund as well as expends staff payroll time to process these. Refund requests for this reason will be denied or negotiated a cancelation fee to cover expenses. Please only check out when truly ready to purchase.

See our full Return Policy for all of the pertinent details.


Freight damage policy

If your shipment arrives with visible freight damage (damage that occurred during shipping), please follow these steps within 24 hours of delivery:

  • Notify us immediately by emailing [your email address] or contacting customer support.
  • Keep all original packaging, including boxes, pallets, foam, and any shipping materials. Do not discard anything.
  • Take clear photographs of:
    • The damaged item(s)
    • The exterior and interior of the packaging
    • Any visible damage to the packaging itself
    • The shipping label (if possible)

Prompt reporting is essential. Any delay beyond 24 hours may result in your claim being denied by the shipping carrier, which could prevent us from processing a replacement or refund.

Once we receive your notification and photos, our team will review the claim and guide you through the next steps. We work quickly to resolve freight damage issues so you can get a replacement or resolution as soon as possible.

Important Note: This policy applies only to damage caused during transit by the carrier. Damage caused by improper unpacking, misuse, or after the item has been properly received is not covered under freight damage.


Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.

  • Service available upon request.
  • Signature Required applied to all online orders over $200.
  • Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
  • Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.


Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

  1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
  2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
  3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
  4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
    1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
    2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.


Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.


Local pickup only

Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 


Shipping items with tubes

Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

 

Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.gov.