Focusrite Scarlett 18i20 Audio Interface - 4th Gen
Focusrite

Focusrite Scarlett 18i20 Audio Interface - 4th Gen

  • Product SKU: AMS-SCARLETT-18I20-4G

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Note: This item does not qualify for free shipping and will ship with Signature Required.

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$699.99

 

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The engineer's 18-in, 20-out interface

Scarlett 18i20 is the ultimate studio hub for demanding project studios. Fully equipped with 24 inputs and 26 outputs, including eight of Focusrite's most detailed ultra-low-noise mic preamps, line, Hi-Z, and MIDI connections for your drums, vocals, guitars, keys, and synths. Focusrite Control 2 provides flexible routing and mixing options, allowing you to customise 18i20's independent outputs to suit the needs of any recording session. Expand and sync your setup with ADAT, S/PDIF, and Word Clock connections.

Air mode, with Presence and Harmonic Drive, brings the sound of big studio consoles to your recordings, while Auto Gain and Clip Safe ensure you never worry about levels. Low-latency monitoring, A/B speaker switching, and a built-in talkback mic are perfect for serious project studios. The Hitmaker Expansion software bundle has all the tools you need to record, produce, and release your tracks. And the Focusrite Control 2 desktop and mobile apps enable you to remotely control your Scarlett anywhere in the studio.

Engineers. This Is Your Scarlett.


Eight of Focusrite's most detailed, ultra-low-noise preamps.

Eight of Focusrite's most detailed, ultra-low-noise preamps.

Connect your studio to 18i20's 4th-Generation remote-controlled preamps — Scarlett's most transparent and detailed ever. 69dB of gain range provides all of the headroom you'll need to get the best result from the most intense multi-track recordings. Control preamp levels from anywhere in the studio using the Focusrite Control 2 apps, giving you the freedom to adjust settings remotely.


Auto Gain and Clip Safe.

Let 18i20 handle your levels. Auto Gain will set all eight microphone preamp levels instantly and Clip Safe keeps them in the sweet spot, automatically tweaking the gain if you're in danger of clipping. You'll never lose a take again.

Auto Gain and Clip Safe.

All the I/O you need

Play your instruments.

Connect a guitar directly to 18i20’s Hi-Z inputs for an amp-like feel, plug synths and grooveboxes into the eight line inputs, or route your favourite outboard gear through the ten line outputs.

Control MIDI devices.

Use 18i20 as a MIDI interface to receive and send data to your favourite external MIDI-controllable equipment.

Expand your studio.

Increase your channel count with S/PDIF and ADAT connections. Dual ADAT supports 16 inputs and outputs at 44.1/48kHz or eight inputs and outputs at 96kHz. The Word Clock output keeps your external gear perfectly synced.


Mix your way, with independent outputs.

Mix your way, with independent outputs.

Take full control of your routing and mixing preferences using the Focusrite Control 2 apps, anywhere in the studio.

Dial in the perfect headphone mix for the artist, or route the signal directly to outboard gear to put the finishing touches on your mix.


Get that big console sound with two re-engineered Air modes.

Presence mode boosts your signal’s high-end, bringing the sound to the front of the mix. Create intimate vocal recordings, capture every detail of acoustic guitars, and hear your drum overheads shimmer.

Presence and Harmonic Drive mode boosts mid-range harmonics in your sound, making its unique character shine through the mix. Try it on guitars, vocals, or anything else that needs a little more punch.

Get that big console sound with two re-engineered Air modes.

Huge 122dB dynamic range for incredible recordings.

Huge 122dB dynamic range for incredible recordings.

Scarlett delivers incredible audio quality, with converters direct from Focusrite's flagship RedNet interfaces — as found in high-end studios around the world.

Studio Sound Anywhere.


Powerful Sound, Powerful Control.

Two custom-designed headphone amps deliver clear, powerful sound for high-impedance headphones, offering the best playback ever from a Scarlett.

A built-in talkback mic ensures seamless communication to the artists, while alt monitor switching lets you A/B your mixes between two speaker pairs.

Powerful sound, powerful control.

All the software you need to make a hit record.

All the software you need to make a hit record.

Once you've got started with Ableton Live Lite, Pro Tools Intro+, or six months of FL Studio Producer Edition recording software (all included), the Hitmaker Expansion bundle has everything you need to bring big studio sound to your songs, with an unbeatable range of record-making studio tools from the biggest names in the business.


Explore Hitmaker Expansion

  • For Vocals: Get exceptional vocal tracks with Antares® Auto-Tune® Access, Sonnox VoxDoubler and Relab’s LX480 Essentials reverb.
  • For Guitar: Heat up your guitar tones with a hyper-realistic model of Marshall®’s Silver Jubilee 2555 – brought to you by analogue-modelling experts Softube®.
  • Add Drums: Need drums? No problem - XLN Audio®’s Addictive Drums 2: Studio Rock Kit has beats to get you started and the big sound of a great drum kit.
  • Keys, Synths and Samples: Keys and synths? You’re well covered with the legendary MASSIVE from Native Instruments and XLN Audio®’s Addictive Keys. You also get all the samples you need to get started, with three months of Splice Sounds on Focusrite.
  • Mix, master and release: When it’s time to mix and master your tracks, there’s an exclusive suite of Focusrite and Klevgrand plugins to quickly get you release-ready sound, and 5 free masters from Landr.

Focusrite Control 2

Focusrite Control 2 is a powerful app that easily manages Scarlett 4th Gen interfaces on Windows and macOS devices. Pair the iOS and Android app to your desktop computer to remotely control your Scarlett from anywhere in your recording space.

Focusrite Control 2

Easy Start

Easy Start

Need help getting set up? Just tell Focusrite's Easy Start tool what you want to do and it will guide you through all the software and setup you need, with recording tips and other helpful content along the way.


Three-year warranty

Millions of music makers rely on Scarlett every day to keep the inspiration flowing. Built to the highest standards for ultra-reliable performance, every Scarlett interface comes with the peace of mind of a three-year warranty.

Award-winning, global support

If you need help at any point you can reach out to Focusrite's award-winning global support team. Focusrite works 24 hours a day, 7 days a week, 365 days a year, so you can too – if you want.

SPECIFICATIONS


Overview

  • Number of Microphone Preamps: 8
  • Phantom Power: Yes (Independent)
  • Instrument Inputs: 2
  • Line Inputs: 8
  • Air Mode: Yes
  • Auto Gain: Yes
  • Clip Safe: Yes
  • Line Outputs: 10
  • Headphone Outputs: 2
  • ADAT Inputs: 2 (16 channels at 44.1/48kHz and up to 8 channels at 96kHz)
  • ADAT Outputs: 2 (16 channels at 44.1/48kHz and up to 8 channels at 96kHz)
  • SPDIF Inputs: 1
  • SPDIF Outputs: 1
  • MIDI Inputs: 1
  • MIDI Outputs: 1
  • Talkback: Yes
  • Loopback: Yes
  • Connectivity: USB Type-C
  • Protocol: USB 2.0
  • Form Factor: Desktop / Rack Mountable (1U)
  • Simultaneous I/O: 24 x 28
  • A/D Resolution: 24-bit/192 kHz
  • Bus Powered: No

Dimensions

  • Height: 46.55mm
  • Width: 442mm
  • Depth: 259.73mm
  • Weight: 3.304kg

Supported sample rates

  • 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz

Microphone inputs

  • Frequency Response: 20-20kHz ± 0.06dB
  • Dynamic Range: 116dB (A-Weighted)
  • THD+N: -100dB @ 8dB gain
  • Noise EIN: -127dBu (A-Weighted)
  • Maximum Input Level: 16dBu
  • Gain Range: 69dB
  • Impedance: 3kΩ

Variable Line inputs

  • Frequency Response: 20-20kHz ± 0.05dB
  • Dynamic Range: 115.5dB (A-Weighted)
  • THD+N: -100dB @ 8dB gain
  • Maximum Input Level: 22dBu
  • Gain Range: 69dB
  • Impedance: 24kΩ

Instrument inputs

  • Frequency Response: 20-20kHz ± 0.05dB
  • Dynamic Range: 113dB (A-Weighted)
  • THD+N: -80dB @ 8dB gain
  • Maximum Input Level: 12dBu
  • Gain Range: 62dB
  • Impedance: 1MΩ

Line outputs (Balanced)

  • Frequency Response: 20-20kHz ± 0.02dB
  • Dynamic Range: 122dB (A-Weighted)
  • THD+N: -112dB
  • Maximum Output Level: 16dBu
  • Impedance: 200Ω

Headphone outputs

  • Frequency Response: 20-20kHz ± 0.1dB @ 33Ω / 300Ω
  • Dynamic Range: 112dB @ 33Ω / 116dB @ 300Ω
  • THD+N: -100dB @ 33Ω (Minimum) / -110dB @ 300Ω (Minimum)
  • Maximum Output Level: 5dBu into 33Ω / 11dBu into 300Ω
  • Maximum Output Power: 57mW into 33Ω / 27mW into 300Ω
  • Impedance: 11Ω

Analogue to Digital Converter

  • THD+N: -110dB
  • Dynamic Range: 120dB

Digital to Analogue Converter

  • THD+N: -115dB
  • Dynamic Range: 130dB (A-Weighted)

Power

  • External: 30W

What's in the box

  • Scarlett 18i20 audio interface
  • Rack Ears
  • 1.5m USB-C to USB-C cable
  • USB-C to USB-A adaptor
  • IEC power cable

The engineer's 18-in, 20-out interface

Scarlett 18i20 is the ultimate studio hub for demanding project studios. Fully equipped with 24 inputs and 26 outputs, including eight of Focusrite's most detailed ultra-low-noise mic preamps, line, Hi-Z, and MIDI connections for your drums, vocals, guitars, keys, and synths. Focusrite Control 2 provides flexible routing and mixing options, allowing you to customise 18i20's independent outputs to suit the needs of any recording session. Expand and sync your setup with ADAT, S/PDIF, and Word Clock connections.

Air mode, with Presence and Harmonic Drive, brings the sound of big studio consoles to your recordings, while Auto Gain and Clip Safe ensure you never worry about levels. Low-latency monitoring, A/B speaker switching, and a built-in talkback mic are perfect for serious project studios. The Hitmaker Expansion software bundle has all the tools you need to record, produce, and release your tracks. And the Focusrite Control 2 desktop and mobile apps enable you to remotely control your Scarlett anywhere in the studio.

Engineers. This Is Your Scarlett.


Eight of Focusrite's most detailed, ultra-low-noise preamps.

Eight of Focusrite's most detailed, ultra-low-noise preamps.

Connect your studio to 18i20's 4th-Generation remote-controlled preamps — Scarlett's most transparent and detailed ever. 69dB of gain range provides all of the headroom you'll need to get the best result from the most intense multi-track recordings. Control preamp levels from anywhere in the studio using the Focusrite Control 2 apps, giving you the freedom to adjust settings remotely.


Auto Gain and Clip Safe.

Let 18i20 handle your levels. Auto Gain will set all eight microphone preamp levels instantly and Clip Safe keeps them in the sweet spot, automatically tweaking the gain if you're in danger of clipping. You'll never lose a take again.

Auto Gain and Clip Safe.

All the I/O you need

Play your instruments.

Connect a guitar directly to 18i20’s Hi-Z inputs for an amp-like feel, plug synths and grooveboxes into the eight line inputs, or route your favourite outboard gear through the ten line outputs.

Control MIDI devices.

Use 18i20 as a MIDI interface to receive and send data to your favourite external MIDI-controllable equipment.

Expand your studio.

Increase your channel count with S/PDIF and ADAT connections. Dual ADAT supports 16 inputs and outputs at 44.1/48kHz or eight inputs and outputs at 96kHz. The Word Clock output keeps your external gear perfectly synced.


Mix your way, with independent outputs.

Mix your way, with independent outputs.

Take full control of your routing and mixing preferences using the Focusrite Control 2 apps, anywhere in the studio.

Dial in the perfect headphone mix for the artist, or route the signal directly to outboard gear to put the finishing touches on your mix.


Get that big console sound with two re-engineered Air modes.

Presence mode boosts your signal’s high-end, bringing the sound to the front of the mix. Create intimate vocal recordings, capture every detail of acoustic guitars, and hear your drum overheads shimmer.

Presence and Harmonic Drive mode boosts mid-range harmonics in your sound, making its unique character shine through the mix. Try it on guitars, vocals, or anything else that needs a little more punch.

Get that big console sound with two re-engineered Air modes.

Huge 122dB dynamic range for incredible recordings.

Huge 122dB dynamic range for incredible recordings.

Scarlett delivers incredible audio quality, with converters direct from Focusrite's flagship RedNet interfaces — as found in high-end studios around the world.

Studio Sound Anywhere.


Powerful Sound, Powerful Control.

Two custom-designed headphone amps deliver clear, powerful sound for high-impedance headphones, offering the best playback ever from a Scarlett.

A built-in talkback mic ensures seamless communication to the artists, while alt monitor switching lets you A/B your mixes between two speaker pairs.

Powerful sound, powerful control.

All the software you need to make a hit record.

All the software you need to make a hit record.

Once you've got started with Ableton Live Lite, Pro Tools Intro+, or six months of FL Studio Producer Edition recording software (all included), the Hitmaker Expansion bundle has everything you need to bring big studio sound to your songs, with an unbeatable range of record-making studio tools from the biggest names in the business.


Explore Hitmaker Expansion

  • For Vocals: Get exceptional vocal tracks with Antares® Auto-Tune® Access, Sonnox VoxDoubler and Relab’s LX480 Essentials reverb.
  • For Guitar: Heat up your guitar tones with a hyper-realistic model of Marshall®’s Silver Jubilee 2555 – brought to you by analogue-modelling experts Softube®.
  • Add Drums: Need drums? No problem - XLN Audio®’s Addictive Drums 2: Studio Rock Kit has beats to get you started and the big sound of a great drum kit.
  • Keys, Synths and Samples: Keys and synths? You’re well covered with the legendary MASSIVE from Native Instruments and XLN Audio®’s Addictive Keys. You also get all the samples you need to get started, with three months of Splice Sounds on Focusrite.
  • Mix, master and release: When it’s time to mix and master your tracks, there’s an exclusive suite of Focusrite and Klevgrand plugins to quickly get you release-ready sound, and 5 free masters from Landr.

Focusrite Control 2

Focusrite Control 2 is a powerful app that easily manages Scarlett 4th Gen interfaces on Windows and macOS devices. Pair the iOS and Android app to your desktop computer to remotely control your Scarlett from anywhere in your recording space.

Focusrite Control 2

Easy Start

Easy Start

Need help getting set up? Just tell Focusrite's Easy Start tool what you want to do and it will guide you through all the software and setup you need, with recording tips and other helpful content along the way.


Three-year warranty

Millions of music makers rely on Scarlett every day to keep the inspiration flowing. Built to the highest standards for ultra-reliable performance, every Scarlett interface comes with the peace of mind of a three-year warranty.

Award-winning, global support

If you need help at any point you can reach out to Focusrite's award-winning global support team. Focusrite works 24 hours a day, 7 days a week, 365 days a year, so you can too – if you want.

SPECIFICATIONS


Overview

  • Number of Microphone Preamps: 8
  • Phantom Power: Yes (Independent)
  • Instrument Inputs: 2
  • Line Inputs: 8
  • Air Mode: Yes
  • Auto Gain: Yes
  • Clip Safe: Yes
  • Line Outputs: 10
  • Headphone Outputs: 2
  • ADAT Inputs: 2 (16 channels at 44.1/48kHz and up to 8 channels at 96kHz)
  • ADAT Outputs: 2 (16 channels at 44.1/48kHz and up to 8 channels at 96kHz)
  • SPDIF Inputs: 1
  • SPDIF Outputs: 1
  • MIDI Inputs: 1
  • MIDI Outputs: 1
  • Talkback: Yes
  • Loopback: Yes
  • Connectivity: USB Type-C
  • Protocol: USB 2.0
  • Form Factor: Desktop / Rack Mountable (1U)
  • Simultaneous I/O: 24 x 28
  • A/D Resolution: 24-bit/192 kHz
  • Bus Powered: No

Dimensions

  • Height: 46.55mm
  • Width: 442mm
  • Depth: 259.73mm
  • Weight: 3.304kg

Supported sample rates

  • 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz

Microphone inputs

  • Frequency Response: 20-20kHz ± 0.06dB
  • Dynamic Range: 116dB (A-Weighted)
  • THD+N: -100dB @ 8dB gain
  • Noise EIN: -127dBu (A-Weighted)
  • Maximum Input Level: 16dBu
  • Gain Range: 69dB
  • Impedance: 3kΩ

Variable Line inputs

  • Frequency Response: 20-20kHz ± 0.05dB
  • Dynamic Range: 115.5dB (A-Weighted)
  • THD+N: -100dB @ 8dB gain
  • Maximum Input Level: 22dBu
  • Gain Range: 69dB
  • Impedance: 24kΩ

Instrument inputs

  • Frequency Response: 20-20kHz ± 0.05dB
  • Dynamic Range: 113dB (A-Weighted)
  • THD+N: -80dB @ 8dB gain
  • Maximum Input Level: 12dBu
  • Gain Range: 62dB
  • Impedance: 1MΩ

Line outputs (Balanced)

  • Frequency Response: 20-20kHz ± 0.02dB
  • Dynamic Range: 122dB (A-Weighted)
  • THD+N: -112dB
  • Maximum Output Level: 16dBu
  • Impedance: 200Ω

Headphone outputs

  • Frequency Response: 20-20kHz ± 0.1dB @ 33Ω / 300Ω
  • Dynamic Range: 112dB @ 33Ω / 116dB @ 300Ω
  • THD+N: -100dB @ 33Ω (Minimum) / -110dB @ 300Ω (Minimum)
  • Maximum Output Level: 5dBu into 33Ω / 11dBu into 300Ω
  • Maximum Output Power: 57mW into 33Ω / 27mW into 300Ω
  • Impedance: 11Ω

Analogue to Digital Converter

  • THD+N: -110dB
  • Dynamic Range: 120dB

Digital to Analogue Converter

  • THD+N: -115dB
  • Dynamic Range: 130dB (A-Weighted)

Power

  • External: 30W

What's in the box

  • Scarlett 18i20 audio interface
  • Rack Ears
  • 1.5m USB-C to USB-C cable
  • USB-C to USB-A adaptor
  • IEC power cable

Returns

  • Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
  • All Pre-Owned products may be returned in 48 hours.
  • All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.

For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.

Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.

Original Freight, Packing materials and handling fees are not refundable. 

See our full Return Policy for all of the pertinent details.

Shipping

We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified. 

Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.

Ensure Secure Deliveries with Signature Confirmation

Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.

  • Service available upon request.
  • Signature Required applied to all online orders over $200.
  • Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
  • Use with any service except Standard Mail® and Adult Signature Services.

See our full Shipping Policy for further details.

Buy online, pick up in store

Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.

I'm interested! What do I need to do?

  1. Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
  2. We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
  3. Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
  4. You have (2 options): Curbside Contactless Pickup or Pick up in Store.
    1. Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
    2. Pick up In Store: Come into the store, show your ID, and pick up your order.

How does it work?

After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.

Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.

See our full Shipping Policy for further details.

 

Local delivery to your doorstep

Bananas is here to help you support your local economy, shop local, get your musical dreams faster.

FAST: Get Same Day Delivery starting at $35*.

Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

FREE: Free Local Delivery in 1-3 Days.

Free 1-3 day local delivery available for orders over $199*Contact us for details.

If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days. 

*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.

This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!

By choosing this option you understand and agree to the following terms:

  • Some restrictions apply. For in-stock & available items only.
  • You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
  • Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
  • Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
  • You understand and accept the risk and responsibility of your package once it is delivered.
  • Large items, overweight items may incur additional charges.
  • Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
  • If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.

See our full Shipping Policy for further details.

    Local pickup only

    Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options. 

    Shipping items with tubes

    Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.

    Play now, Pay later!

    Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.

    Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more! 

    Click here for details.

    CPS Extended Warranty

    Warranty Information

    PROTECT YOUR PRODUCT WITH AN EXTENDED WARRANTY

    • Full Coverage from Date of Purchase
    • 100% Parts and Labor Coverage
    • Includes Accidental Damage
    • Includes Free Shipping
    • Up to 5 Years of Total Coverage

    Bananas has partnered with Consumer Priority Service (CPS) to offer extended warranties for your instruments. Simply add the CPS extended warranty by selecting the option on our product pages.

    Warranty FAQ

    DO I NEED AN EXTENDED WARRANTY?

    Most manufacturers limit their warranty periods to keep their product costs competitive. It should come as no surprise that most problems occur after the manufacturer’s warranty is over. If you are like most consumers, you don't want to deal with the inevitable problems surrounding repairs. Who do you call for service? Are they reliable? Is a handyman capable of performing a long lasting, reliable repair on your instrument?

    Ranked #1 Extended Warranty

    CPS provides top notch warranty protection for your purchases to ensure life and longevity. This means that they care about you and your product long after your purchase has been made. This warranty offers reliable, hassle-free, comprehensive parts and labor protection for your product.

    You Need to Prepare for These Issues Today

    Bananas is an Authorized Consumer Priority Service Dealer. This means that they care about you and your products long after the purchase date. You can easily extend your manufacturer's warranty for a possible total of 5 years from the date of purchase.

    CPS Warranties Offer Reliable Protection for Your Product

    By purchasing a CPS accidental damage plan, you’re guaranteed years of worry free operation from your new product.

    Is a CPS Warranty just an extension of the existing manufacturer’s warranty?

    Actually, it’s an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren’t offered by manufacturers like accidental damage & free shipping to and from the repair facility.

    What’s the difference between a Replacement Plan and Repair Plan?

    A Replacement Plan is available for products under $150. If the product fails, you will receive a replacement through Bananas.

    A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!

    How am I covered?

    For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.

    For the Repair Plan, you are covered for a period of up to five years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.

    When does my warranty coverage start?

    Coverage begins on the 31st calendar day from when you purchased your product.

    Can I transfer the Protection Plan to a new owner?

    Yes! CPS Warranties are transferable between owners.

    What if I Need to Return my Product?

    If you return your product, Bananas returns the money you paid for the product protection plan. Depending on how much time has passed since your purchase, CPS may issue a prorated refund.

    Is my product covered if it’s stolen or if I lose it?

    Unfortunately the CPS Warranty does not cover lost or stolen products.

    Is there a service fee?

    Zero dollar service fee for the Replacement Plans and the Repair Plans.

    HOW DO I FILE A CLAIM?

    https://www.cpscentral.com/how-to-file-a-claim

     

    Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.gov.