Roland GO:KEYS 3 Music Creation Keyboard - Dark Red
- Product SKU: GOKEYS3-RD
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Buy Online, Pick up In-Store
Roland GO:KEYS 3 Music Creation Keyboard - Dark Red
GOKEYS3-RD
Unlock Your Inner Musician
Do you have a passion for music? GO:KEYS 3 makes it easy to go from being a fan to an active music creator. This fun modern keyboard unlocks a simple new approach to making music, encouraging you to explore sounds and ideas in the moment—no previous experience required. Just power on, push a few buttons, and let your imagination flow. And as your skills develop, deeper features allow you to travel as far as your ambition takes you.
With GO:KEYS 3 under your fingers, you have everything you need to turn your musical dreams into reality.
Creativity Starts Here
Learning music doesn’t have to be hard. GO:KEYS 3 invites exploration at every turn, urging your inner creative voice to emerge. The friendly, interactive interface stimulates discovery and spontaneous musical moments, even if you’ve never played an instrument before.
Sound Motivation
As many top composers will tell you, playing one note with an inspiring sound is often all it takes to spark a complete idea. GO:KEYS 3 includes over 1000 sounds from Roland’s historic library, which has motivated top music artists in every genre for over 50 years. Journey through a universe of possibilities with the expressive 61-note keyboard, from acoustic pianos and orchestral instruments to modern synthesizers, guitars, drums, and beyond.
Melodic Magic
Once you find a sound that energizes you, experiment by creating melodies and arpeggios over automatic musical backing. GO:KEYS 3 is filled with ready-made chord progressions in various styles, all with the immersive sound of a finished record. It’s also possible to craft your own chord sequences, and you can easily find the progressions for your favorite songs online or with dedicated apps.
Mix and Match
As a chord progression loops, discover your own performance style by remixing sounds. Change things up with four variations. Drop parts in and out, including the drums, bass, and backing chords. Swap instruments for a different vibe. And create dynamic energy by processing the entire sound with filtering, lo-fi tones, beat slicing, and other ear-catching performance effects.
Lead the Band
After you’ve mastered chord progressions, go even further by directing a band of virtual musicians. GO:KEYS 3 offers a wide selection of dynamic accompaniments controlled by one or two left-hand fingers. Jam melodies and solos with your right hand as the band backs every move. Then weave in more sophisticated textures with full left-hand chords as your technique grows.
Record and Share
At any time, you can instantly capture what you’re doing with GO:KEYS 3 and listen back. Analyze and hone your ideas. Show off your progress with family and friends. Or share your skills with the world on social media.
Compact Music Companion
With its portable, all-in-one design, you can pick up GO:KEYS 3 and enjoy music anywhere in your living space. The built-in stereo sound system delivers rich, satisfying sound, while support for AA battery power makes setup fast and easy. And when you want to play privately, plug in headphones or earbuds to enjoy GO:KEYS 3 without disturbing others.
Stream Songs and Create with Music Software
Listening to your favorite music is a great way to inspire the next creative session. Play songs from your music library via Bluetooth or USB memory and jam along. Then, use the center cancel function to remove the vocals and sing them yourself. GO:KEYS 3 also supports Bluetooth MIDI and audio/MIDI over USB, opening the door to further creative possibilities with music apps on a computer or mobile device.
Expand Your Repertoire on Roland Cloud
Want more inspiration? On Roland Cloud, there’s an ever-growing selection of premium sounds and exciting new arranger styles to explore. GO:KEYS 3 also supports Roland Cloud Connect, an optional wireless adapter that lets you browse, audition, and download Roland Cloud content from your smartphone.
Build Skills with Melodics™
When you’re ready to take the next step in your musical journey, Melodics Essentials for Roland is the perfect partner to extend the GO:KEYS experience. Available on Roland Cloud for an exclusive discounted price, this free-flowing app from Melodics makes learning fun and engaging with a unique visual approach to music education.
FEATURE HIGHLIGHTS
- 61-Note Keyboard with expressive touch sensitivity.
- ZEN-Core Engine with over 1000 Roland sounds that have influenced modern music for five decades.
- Auto-Accompaniment with over 200 onboard music styles.
- Chord Sequencer with user editing features and over 300 ready-to-play presets.
- Play anywhere with built-in stereo speakers.
- Bluetooth Audio/MIDI support for music streaming and song creation.
- USB audio/MIDI interface for working with music software on computers and mobile devices.
- Pedal Hold Jack
- USB Memory/WC-1 Port for backup, audio file playback, and the WC-1 adapter for Roland Cloud Connect
- Support for Roland Cloud Connect (optional) allows you to wirelessly browse, audition, and download Roland Cloud content from your smartphone.
SPECIFICATIONS
Sound Generator
- Sound GeneratorZEN-Core
- Tones
1,154 tones
74 Drum kits
Sound packs from Roland Cloud are available. - Effects
Tone MFX: 2 systems, 93 types
Total MFX: 1 system, 15 types
Reverb: 1 system, 4 types
Keyboard
- Keyboard: 61 keys (Box-shape Keys with velocity)
- Touch Sensitivity: Key Touch: 9 types, fixed touch
Speaker System
- Speakers: 12 x 6 cm (4-3/4 x 2-3/8 inches) x 2
Bluetooth
- Bluetooth Ver 5.0
- Profile: A2DP (Audio), GATT (MIDI over Bluetooth Low Energy)
- CODEC: SBC (Supports SCMS-T content protection)
Auto Accompaniment
- Style
Preset: 203 styles
Z-Style packs from Roland Cloud are available. - Functions
Start, Stop, Intro, Ending, Sync Start, Variation1, Variation2, Variation3, Variation4, Part Mute - Chord Sequencer
Preset Chord Pattern: 304 types
Scene
- User Scene
Scene: 256
* Import / export possible
Data Playback
- Playable Software
Proprietary MIDI format (99 songs, Approx. 70,000 notes memory per song)
Audio File (WAV: 44.1 kHz, 16-bit linear format, MP3: 44.1 kHz, 64--320 kbps, requires USB flash drive)
Recorder
- Recordable Software
Proprietary MIDI format
Audio File (WAV: 44.1 kHz, 16-bit linear format, requires USB flash drive) - Master Tuning: 415.3--466.2 Hz (Adjustable in increments of 0.1 Hz)
Convenient Functions
- Metronome (Adjustable Tempo/Beat/Down beat/Pattern/Volume/Tone)
- Transpose (Keyboard/Style: in semitones)
- Octave Shift
- Dual
- Split (Split point adjustable)
- Center Cancel
- Arpeggiator
- Auto Off
Other
- Display: Graphic LCD 128 x 64 dots
- Control
Master Volume slider
Pitch Bend Wheel - Connectors
DC In jack
Hold pedal jack (Capable of continuous detection when optional pedal connected)
USB COMPUTER port: USB Type-C® (Class Compliant for Audio and MIDI)
USB MEMORY / EXT DEVICE port: USB A (Mass Storage, Roland Cloud Connect WC-1)
Phones jack: Stereo miniature phone type - Power Supply
AC adaptor or Alkaline battery (AA, LR6) / Rechargeable Ni-MH battery (AA, HR6) x 8
* Carbon-zinc batteries cannot be used. - Power Consumption: 7 W (When using the included AC adaptor)
- Battery Life for Continuous Use
Rechargeable Ni-MH batteries (AA, HR6): Approximately 6 hours (When using batteries having a capacity of 1,900 mAh.)
Alkaline batteries (AA, LR6): Approximately 5 hours
*This figure will vary depending on the actual conditions of use. - Accessories
Quick Start
Leaflet "USING THE UNIT SAFELY"
AC Adaptor
Power Cord - Optional (Sold Separately)
Dedicated music rest: MRGKS3/5
Keyboard stand: KS-11Z, KS-13, KS-20X
Damper pedal: DP series
Wireless adapter: WC-1
Size and Weight
- Dimensions (W x D x H): 37-7/16 x 11-5/16 x 3-7/16 in.
- 9 lbs 15 oz
Roland GO:KEYS 3 Music Creation Keyboard - Dark Red
GOKEYS3-RD
Unlock Your Inner Musician
Do you have a passion for music? GO:KEYS 3 makes it easy to go from being a fan to an active music creator. This fun modern keyboard unlocks a simple new approach to making music, encouraging you to explore sounds and ideas in the moment—no previous experience required. Just power on, push a few buttons, and let your imagination flow. And as your skills develop, deeper features allow you to travel as far as your ambition takes you.
With GO:KEYS 3 under your fingers, you have everything you need to turn your musical dreams into reality.
Creativity Starts Here
Learning music doesn’t have to be hard. GO:KEYS 3 invites exploration at every turn, urging your inner creative voice to emerge. The friendly, interactive interface stimulates discovery and spontaneous musical moments, even if you’ve never played an instrument before.
Sound Motivation
As many top composers will tell you, playing one note with an inspiring sound is often all it takes to spark a complete idea. GO:KEYS 3 includes over 1000 sounds from Roland’s historic library, which has motivated top music artists in every genre for over 50 years. Journey through a universe of possibilities with the expressive 61-note keyboard, from acoustic pianos and orchestral instruments to modern synthesizers, guitars, drums, and beyond.
Melodic Magic
Once you find a sound that energizes you, experiment by creating melodies and arpeggios over automatic musical backing. GO:KEYS 3 is filled with ready-made chord progressions in various styles, all with the immersive sound of a finished record. It’s also possible to craft your own chord sequences, and you can easily find the progressions for your favorite songs online or with dedicated apps.
Mix and Match
As a chord progression loops, discover your own performance style by remixing sounds. Change things up with four variations. Drop parts in and out, including the drums, bass, and backing chords. Swap instruments for a different vibe. And create dynamic energy by processing the entire sound with filtering, lo-fi tones, beat slicing, and other ear-catching performance effects.
Lead the Band
After you’ve mastered chord progressions, go even further by directing a band of virtual musicians. GO:KEYS 3 offers a wide selection of dynamic accompaniments controlled by one or two left-hand fingers. Jam melodies and solos with your right hand as the band backs every move. Then weave in more sophisticated textures with full left-hand chords as your technique grows.
Record and Share
At any time, you can instantly capture what you’re doing with GO:KEYS 3 and listen back. Analyze and hone your ideas. Show off your progress with family and friends. Or share your skills with the world on social media.
Compact Music Companion
With its portable, all-in-one design, you can pick up GO:KEYS 3 and enjoy music anywhere in your living space. The built-in stereo sound system delivers rich, satisfying sound, while support for AA battery power makes setup fast and easy. And when you want to play privately, plug in headphones or earbuds to enjoy GO:KEYS 3 without disturbing others.
Stream Songs and Create with Music Software
Listening to your favorite music is a great way to inspire the next creative session. Play songs from your music library via Bluetooth or USB memory and jam along. Then, use the center cancel function to remove the vocals and sing them yourself. GO:KEYS 3 also supports Bluetooth MIDI and audio/MIDI over USB, opening the door to further creative possibilities with music apps on a computer or mobile device.
Expand Your Repertoire on Roland Cloud
Want more inspiration? On Roland Cloud, there’s an ever-growing selection of premium sounds and exciting new arranger styles to explore. GO:KEYS 3 also supports Roland Cloud Connect, an optional wireless adapter that lets you browse, audition, and download Roland Cloud content from your smartphone.
Build Skills with Melodics™
When you’re ready to take the next step in your musical journey, Melodics Essentials for Roland is the perfect partner to extend the GO:KEYS experience. Available on Roland Cloud for an exclusive discounted price, this free-flowing app from Melodics makes learning fun and engaging with a unique visual approach to music education.
FEATURE HIGHLIGHTS
- 61-Note Keyboard with expressive touch sensitivity.
- ZEN-Core Engine with over 1000 Roland sounds that have influenced modern music for five decades.
- Auto-Accompaniment with over 200 onboard music styles.
- Chord Sequencer with user editing features and over 300 ready-to-play presets.
- Play anywhere with built-in stereo speakers.
- Bluetooth Audio/MIDI support for music streaming and song creation.
- USB audio/MIDI interface for working with music software on computers and mobile devices.
- Pedal Hold Jack
- USB Memory/WC-1 Port for backup, audio file playback, and the WC-1 adapter for Roland Cloud Connect
- Support for Roland Cloud Connect (optional) allows you to wirelessly browse, audition, and download Roland Cloud content from your smartphone.
SPECIFICATIONS
Sound Generator
- Sound GeneratorZEN-Core
- Tones
1,154 tones
74 Drum kits
Sound packs from Roland Cloud are available. - Effects
Tone MFX: 2 systems, 93 types
Total MFX: 1 system, 15 types
Reverb: 1 system, 4 types
Keyboard
- Keyboard: 61 keys (Box-shape Keys with velocity)
- Touch Sensitivity: Key Touch: 9 types, fixed touch
Speaker System
- Speakers: 12 x 6 cm (4-3/4 x 2-3/8 inches) x 2
Bluetooth
- Bluetooth Ver 5.0
- Profile: A2DP (Audio), GATT (MIDI over Bluetooth Low Energy)
- CODEC: SBC (Supports SCMS-T content protection)
Auto Accompaniment
- Style
Preset: 203 styles
Z-Style packs from Roland Cloud are available. - Functions
Start, Stop, Intro, Ending, Sync Start, Variation1, Variation2, Variation3, Variation4, Part Mute - Chord Sequencer
Preset Chord Pattern: 304 types
Scene
- User Scene
Scene: 256
* Import / export possible
Data Playback
- Playable Software
Proprietary MIDI format (99 songs, Approx. 70,000 notes memory per song)
Audio File (WAV: 44.1 kHz, 16-bit linear format, MP3: 44.1 kHz, 64--320 kbps, requires USB flash drive)
Recorder
- Recordable Software
Proprietary MIDI format
Audio File (WAV: 44.1 kHz, 16-bit linear format, requires USB flash drive) - Master Tuning: 415.3--466.2 Hz (Adjustable in increments of 0.1 Hz)
Convenient Functions
- Metronome (Adjustable Tempo/Beat/Down beat/Pattern/Volume/Tone)
- Transpose (Keyboard/Style: in semitones)
- Octave Shift
- Dual
- Split (Split point adjustable)
- Center Cancel
- Arpeggiator
- Auto Off
Other
- Display: Graphic LCD 128 x 64 dots
- Control
Master Volume slider
Pitch Bend Wheel - Connectors
DC In jack
Hold pedal jack (Capable of continuous detection when optional pedal connected)
USB COMPUTER port: USB Type-C® (Class Compliant for Audio and MIDI)
USB MEMORY / EXT DEVICE port: USB A (Mass Storage, Roland Cloud Connect WC-1)
Phones jack: Stereo miniature phone type - Power Supply
AC adaptor or Alkaline battery (AA, LR6) / Rechargeable Ni-MH battery (AA, HR6) x 8
* Carbon-zinc batteries cannot be used. - Power Consumption: 7 W (When using the included AC adaptor)
- Battery Life for Continuous Use
Rechargeable Ni-MH batteries (AA, HR6): Approximately 6 hours (When using batteries having a capacity of 1,900 mAh.)
Alkaline batteries (AA, LR6): Approximately 5 hours
*This figure will vary depending on the actual conditions of use. - Accessories
Quick Start
Leaflet "USING THE UNIT SAFELY"
AC Adaptor
Power Cord - Optional (Sold Separately)
Dedicated music rest: MRGKS3/5
Keyboard stand: KS-11Z, KS-13, KS-20X
Damper pedal: DP series
Wireless adapter: WC-1
Size and Weight
- Dimensions (W x D x H): 37-7/16 x 11-5/16 x 3-7/16 in.
- 9 lbs 15 oz
Returns
- Any New item (other than as noted below) purchased from Bananas at Large may be returned within 14 days of the invoice date, for a full refund, exchange or credit.
- All Pre-Owned products may be returned in 48 hours.
- All Clearance, “additional mark down”, additionally discounted, “blow out”, “door buster” or otherwise identified as on sale may be returned within 7 days unless otherwise specified.
For online orders, the above return policy begins on the day the items were delivered. We must receive an active tracking number within the specified time.
Bananas must be notified within 24 hours of receiving delivery of any issues that pertain to damage during shipping, missing product or incorrect product.
See our full Return Policy for all of the pertinent details.
Shipping
We understand that when you make an order, you want your gear as quickly as possible and we'll do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. In most cases, orders ship within 1-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.
Most orders $100 and over qualify for FREE shipping within the Continental United States. Some exclusions may apply.
Ensure Secure Deliveries with Signature Confirmation
Want more security? Request Signature Required for your online order. This service is available upon request. We apply Signature Required on all online orders over $200. Please submit in writing if for any reason you do not want this additional service. Your request must be emailed to us prior to shipping - info@bananas.com.
- Service available upon request.
- Signature Required applied to all online orders over $200.
- Limited availability to APO/FPO/DPO locations and certain Freely Associated States.
- Use with any service except Standard Mail® and Adult Signature Services.
See our full Shipping Policy for further details.
Buy online, pick up in store
Order online and pick up at any store location FREE of charge. Avoid online shipping charges and shipping time, and in most cases get your order faster. Enjoy the in store pickup convenience and security of knowing that your can easily return the product if it does not suit your needs within our return policy.
I'm interested! What do I need to do?
- Place your order on bananas.com and choose In-Store Pickup for your preferred location at checkout.
- We'll contact you by email or phone when it's ready for pick up. Need it sooner? Just give us a call and we'll do our best to arrange that: 888-900-1959
- Bring a copy of your valid government-issued ID such as a Driver's License and a digital or print copy of the order confirmation to your local store.
-
You have (2 options): Curbside Contactless Pickup or Pick up in Store.
- Curbside Contactless Pickup: When you arrive at the store location, call us and we will bring your order out to verify your ID, place in your vehicle and you're ready to go!
- Pick up In Store: Come into the store, show your ID, and pick up your order.
How does it work?
After you place your order online, the selected store receives your order. Then the merchandise is selected from the store's current inventory and prepared for pick up. If the items are located at another store, there may be a longer wait time as we need to transfer it to the pickup location of your choice. This is all part of our free service. We'll contact you when it's ready and notify you if anything changes. Once your order is ready, you can choose to come into the store to pick up your order OR call us when you arrive and we will provide Contactless Curbside Pickup at your vehicle.
Most orders are ready within 24 hours; however, please allow for extra processing time depending on the item, size of order, and store location. If you need to pick up your order sooner, please give us a call at either location.
See our full Shipping Policy for further details.
Local delivery to your doorstep
Bananas is here to help you support your local economy, shop local, get your musical dreams faster.
FAST: Get Same Day Delivery starting at $35*.
Making your online shopping a little easier. We offer an easy “Order Online, Deliver to your Doorstep”.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
*Get same day delivery for in-stock orders received and processed by 2pm, otherwise will deliver the following business day. Delivery fee is based on weight, delivery location and courier fees. Any amounts over $35 - You will be notified to approve before delivery. This is a convenience option only. Deliveries are by a 3rd party delivery service and will deliver to doorstep only. By accepting this delivery process you hereby indemnify Bananas At Large Inc of all responsibility as Bananas At Large is not the delivery agent and assumes no liability on lost or stolen products.
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
FREE: Free Local Delivery in 1-3 Days.
Free 1-3 day local delivery available for orders over $199*. Contact us for details.
If you aren’t in a rush to receive your items and want free delivery, choose the Free Local Delivery option at checkout. Your order will be processed and delivered within 2-3 business days.
*Applies to full price items only. Can't be combined with any other deals or promotions including Bananas Rewards.
This service is currently available for these towns within California: Santa Rosa, San Rafael, San Anselmo, Fairfax, Larkspur, Greenbrae, Corte Madera, Novato, Sausalito, Belvedere/Tiburon, Ross, Kentfield, and Mill Valley. Shipping rates are shown at checkout. Got questions?... Contact us!
By choosing this option you understand and agree to the following terms:
- Some restrictions apply. For in-stock & available items only.
- You are requesting Bananas at Large to contract on your behalf with a 3rd party service.
- Bananas At Large guarantees the product to be delivered to your doorstep, with photo proof of delivery.
- Bananas cannot and is not responsible for the package safety or security once it is delivered to your doorstep.
- You understand and accept the risk and responsibility of your package once it is delivered.
- Large items, overweight items may incur additional charges.
- Certain delivery zones and homes with access issues may incur additional charges or may not qualify for delivery.
- If the last inventory unit is located at either our Santa Rosa or San Rafael store locations, there may be a delivery delay that may take an additional business day to have it transferred to the store closest to you.
See our full Shipping Policy for further details.
Local pickup only
Some products are available for local pickup only. If you’d like this item shipped, please call us at 1 (888) 900-1959 or text us at (415) 457-7600 to discuss shipping options.
Shipping items with tubes
Bananas does not warranty tubes in transit. We offer tube removal and individual bubble wrap service for $45 per customer request (for standard amps, more complex amps that take more time may be a higher fee). Customers buying any tube product and having it shipped should understand and realize that Bananas cannot be responsible for damaged tubes from transit. This applies to all new and used products. Certain manufactures offer a tube warranty on their new products as a courtesy, and that is available thru the manufacturer warranty process for all new products where it applies.
Play now, Pay later!
Make music more affordable with these easy payment plans. It only takes a few minutes to apply or just choose any financing option at checkout.
Bananas at Large offers these financing options: Affirm, PayTomorrow, Acima Credit, Synchrony and more!
Click here for details.
Affordable, Comprehensive Product Protection from Mulberry

Bananas At Large has partnered with Mulberry to provide you with extended product protection.
Longer-term protection for your purchase
Your Mulberry product protection plan goes beyond our standard coverage to keep your product protected for longer for up to 5 years.
Protect against, drops, spills, and more!
Get protection for peace of mind when accidents happen. Mulberry’s coverage may vary based on the specific product.
Product Failures and Defects
If anything goes wrong with your product beyond the manufacturer warranty, Mulberry has your back with free repairs & replacements
For full coverage details, visit https://www.getmulberry.com
The Best Customer Service in Product Protection
- File your claim in just a few clicks
- No subscriptions or deductibles
- Rapid repairs & replacements
- Highly-rated customer support team
- Gotcha-free coverage
- Easy-to-use digital customer portal

Customers Love Mulberry
“They Make it so easy and fast to make a claim! Worth every penny for my items.”
“Great customer service. Quick Responses. Very Helpful.”
“Absolutely amazing people and help. They do an outstanding job.”
“Highly recommended if the option to have Mulberry insure your expensive piece is there.”
“Outstanding customer service.”
“The employees were very thorough and followed up after every step.”
How does it work
Purchase your Mulberry protection plan
Purchase your Mulberry protection plan along with a Bananas at Large purchase. That’s it! You’ll be automatically registered with Mulberry.
File a claim if something happens
Mulberry’s digital portal lets you file a claim in just a few clicks. Simply log-in to your Mulberry account, click “File a Claim”, and follow the prompts.
Get approved and get your claim resolved!
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
FAQs
What does the Mulberry plan cover?
Your Mulberry protection will extend your manufacturer warranty and may also add protection for accidental damage. As you are shopping, we’ll let you know exactly what is covered for the products you’re interested in.
What is Mulberry?
Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Along with comprehensive coverage for your products, Mulberry also offers the following:
- 24/7 customer support
- Hassle-free online claims
- No deductibles or hidden fees
Plus, Mulberry has received more than 500 positive customer ratings on Zendesk — the platform they use to manage customer service inquiries and claims.
How do I sign up for a Mulberry protection plan
It’s easy - just add a protection plan to your cart and check out! After you purchase coverage, you’ll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you’ll be able to view your plan details and full contract terms, and file a claim as needed.
How do I file a claim?
Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com
Will I have to pay a deductible or any other fees?
You’ll never have to pay any fees or deductibles when you file a claim with Mulberry.
What happens if I return or exchange my product?
Each Mulberry Protection Plan is tied to the specific product with which it was purchased. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). If you cancel your warranty within the merchant’s return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. For returns outside of the merchant’s return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
Warning: Some of the products purchased at Bananas At Large can expose you to chemicals, which are known to the State of California to cause cancer and/or reproductive harm. For more information go to http://www.P65Warnings.ca.